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"Our stay at the hotel was very nice, room was comfortable and the staff extremely pleasant. we did make a comment re our evening meal but hear no more about it (lasagne was dry) i have attempted to make contact with the hotel by phone since our stay on the 14th February but no one seems to pick up phone calls. my query is regarding the addition of VAT added to our bill food and drinks. i did not see any evidence of VAT included or to be added to our bill. my hotel receipt shows at the foot of the bill that "this is not a VAT invoice but your VAT number is included in your footer. is this an error on your part or have i missed this. Reference 2380113436"

"Room was so spotless just brilliant, lovely staff member called Vorteck, very helpful and efficient "

"Everything was great "

"Had dinner while staying and the macaroni cheese i got served was the best thing i came across in West of Scotland. Properly baked with a crispy top and really creamy inside easily one of the best I’ve had."

"Lovely hotel and rooms , great location . Staff were very accommodating and friendly . "

"Room was amazing- food so so good and staff an absolute treat."

"Friendly staff, comfortable room & good food"

"Everything about this hotel was outstanding however the staff were the No.1 asset to this hotel. Friendly, helpful and authentic which manifested in the service they provided - thank you"

"Nice big room. Lovely food. Very Friendly in restaurant. Lovely hot outside pool "