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"Our room overlooked the Lake...Room was wonderful with a great bathroom and extremely clean.Breakfast was plentiful with so many choices.Location was perfect as the Promenade was right across the street from the Hotel.Centrally located as well. Staff was very friendly and helpful. "

"The hotel room was a great size with lovely views of the lake. All staff at the hotel were professional and attentive. There was a wide choice for breakfast options and again the staff were very quick to serve you. A very enjoyable stay"

"Breakfast was excellent and a good variety "

"Lovely people."

"Loved this hotel! It was right by old town and we had a magnificent view of the mountains and the cute city! Will definitely come back!"

"By far the best hotel on Lake Lugano. Amazing spa"

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "

"As soon as you walk in the building you are greeted by the most hospitable people. With views and location out of a storybook from your balcony, parking very convenient. I will always recommend to others looking for a perfect stay"

"Every now & then, you find an absolute Gem, this was most certainly 1 of those occasions, the service at reception was simply outstanding both upon arrival & today on departure, all staff were extremely welcoming & friendly & although we knew no Italian (which is shameful English education system) they all spoke in good, clear English, the food was simply superb, every dish was cooked & presented in perfection, the immediate area around the hotel grounds was meticulously maintained, we chose a room with a partial lake view, but, in fact, it had a superb view & we were in awe. Of the whole feel & vibe of the place, both Caroline & I would like to express our heartfelt warmth & gratitude for the superb attention given throughout our stay, each & everyone we met & spoke to were great ambassadors to your Hotel, thank you, thank you, thank you, hope to see you again in the future."