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Reviews of Puerta de la Serrania

3 out of 5
Puerta de la Serrania
Ctra. Velencia-Ademuz, Km.32 CV35, Lliria, Valencia

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true gem!
A true gem! We enjoyed our stay very much.
Stayed 1 night in Aug 2023
Response from recepcionista on 17 Aug 2023
Agradecemos su visita

8/10 Good

Weihe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from recepcionista on 17 May 2023
Agradecemos su visita.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and the staff were really friendly and helpful. Its a motel so dont expect a swimming pool and solarium, but its great as a base, and the food and drink are excellent...Nothing to fault
Stayed 7 nights in May 2019
Response from La dirección on 4 Jun 2019
Good morning. Your comments are very valuable to us. These comments help us to makemore effort to make a more pleosant stey for our guests. Thank you. A greeting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 101 got a bit noisy at times.
Stayed 2 nights in Apr 2019
Response from Salva on 16 Apr 2019
Thank you. For comment, that makes us better to give a better service to our guets. We will try to fix that little mismatch.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Salva on 16 Apr 2019
Gracias. Por su comentario eso nos da ánimos para continuar trabajando y cada día dar un mejor servicio. Un saludo

10/10 Excellent

stephen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central to Valencia and surrounding villages
so accommodating very helpful, friendly staff who go out of there way to make you feel welcome, we had language barrier and the staff helped us understand what we were asking and what they were saying,. rooms were kept clean so a big thank you
Stayed 1 night in Sep 2017

4/10 Poor

Mordechai, close to the industrial area I needed to visit

Disliked: Property conditions & facilities, room comfort
Cheap truck drivers Motel
sad, plastic coverd mattress noisy and sweaty with every move, shower without a shower head just the open hose :-(

8/10 Good

Luke, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok option
Good for a night!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value room and very nice and clean ....but
but, the web site says it does great food at good value, but we were there on sat and sunday and on sunday, the cafe was not serving food at all. how can a hotel even this size 18 rooms, say it has a cafe/restaurant but then not serve food. this was a big let down. but the rooms are large spot less clean, however in room 109 the tv remote did not work so couldnt change the TV channel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
We had to do some visiting in Lliria and this hotel was in an ideal location for this. very friendly and clean hotel would stay here again.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bien, pero el restaurante no lo recomiendo, caro y escaso. Tome una parrillada de verduras que literalmente traía unas rodajas de berenjena, cuatro espárragos, dos rodajas de tomate y cebolla a la plancha...12,95 €
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran servicio por parte del personal, habitaciones limpias y cómodas. Quizá una almohada un poco más dura sería lo propio para que se llevase sus 5 estrellas. Está en medio de la autovía y a veces toca rodeae un poco para llegar, pero tiene al lado una gasolinera y se pude tomar una salida por la autovía para llegar directo al alojamiento.
Stayed 2 nights in Nov 2023

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Clarisa mariana

Business traveller
Liked: Property conditions & facilities
Todo bien, excepto que no me supieron hacer factura
Stayed 1 night in Jun 2023
Response from recepcionista on 6 Jun 2023
Encantados de alojarla, denos un mail si necesita la factura y se la hacemos llegar.

4/10 Poor

Chi Cuong

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from recepcionista on 17 May 2023
Agradecemos su visita

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa simple mais prope
Stayed 1 night in Aug 2022
Response from GRACIAS on 10 Aug 2022
MERCI

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from GRACIAS on 10 Aug 2022
AGRADECEMOS SU VISITA

8/10 Good

Jose

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Hotel Puerta de la Serranía on 8 Nov 2021
Agradecemos su confianza!

8/10 Good

Jesus

Stayed 1 night in Sep 2021
Response from Hotel Puerta de la Serranía on 8 Nov 2021
Agradecemos su estancia en nuestro establecimiento.

6/10 Okay

Wieslawa

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y paz del sitio
Stayed 2 nights in Jul 2021

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel impeccable, accueil chaleureux
Très bon voyage
Stayed 1 night in Jun 2021
Response from Hotel Puerta de la Serranía on 16 Jun 2021
Agradecemos su confianza!

8/10 Good

JOSE DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Hotel Puerta de la Serranía on 30 Mar 2021
Agradecemos su confianza en nuestro establecimiento.

8/10 Good

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sleepserrania on 5 Mar 2020
Gracias por su confianza!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pause voiture
Escale une Nuit pour repos, destination plus loin Bien placé, pratique et calme
Stayed 1 night in Oct 2019
Response from Hotel Puerta de la Serranía on 21 Nov 2019
Gracias por su confianza, le invitamos a que se hospede en nuestro Hotel cuando guste

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was een nette accommodatie . Vooral voor ons doel . Is een soort van chauffeurs hotel . Maar dan een betere . Geen klachten net hotel voor een nette prijs
Stayed 5 nights in Sep 2019
Response from Hotel Puerta de la Serranía on 6 Nov 2019
Le agradecemos su confianza!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situé sur une aire d'autoroute en apparence extérieure type "rdv routier" Mais l'intérieur de l'lotel est digne d'un 3 étoiles: la différence est spectaculaire Chambre grande et bonne literie Etat de propreté impeccable Les chambres donnent côté parking donc aucune nuisance sonore
Stayed 1 night in Aug 2019
Response from Hotel Puerta de la Serranía on 5 Mar 2020
Gracias por su confianza

10/10 Excellent

Jesús María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me quedo de nuevo aqui
Vengo todos los años a traer a mis hijas a una escuela de verano en Liria y me gusta descansar en este hotel porque duermo muy bien. La firmeza de la cama es la apropiada para mi espalda. El nivel de restauración es aceptable y el personal correcto. La habitación climatizada se agradece.
Stayed 1 night in Jun 2019
Response from GRACIAS POR SUS COMENTARIOS on 28 Jun 2019
Buenos días. Sus comentarios nos ayudan a trabajar cada día con más fuerza, para dar una mejor atención a nuestros huéspedes. Gracias.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Salva on 13 Jun 2019
Gracias. Por sus comentarios y puntuación. Eso nos da fuerzas para trabajar con más ganas e intentar cada día hacerlo mejor. Un saludo.

4/10 Poor

Mickaël

Liked: Cleanliness
Beaucoup trop de bruit. 2 lits séparés. A éviter pour les gros dormeurs et les couples
Stayed 1 night in Feb 2019

8/10 Good

M. Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold. Dr er ingen restaurant på hotellet., Ikke godt

6/10 Okay

Jose, Barcelona

Liked: Cleanliness, staff & service, room comfort
Hotel de carretera para dormir y cenar
Una experiencia básica. La zona no es excesivamente turística. Esta ubicado en una autovía y pensado para camiones, comerciales y gente que necesita hacer noche en un ambiente confortable, mejor que un hostal de carretera convencional.

10/10 Excellent

Pedro, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que esperabamos
Limpio.acogedor . Completo. Es lo que buscabamos. Un sitio perfecto para descansar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Virginie

Liked: Cleanliness, room comfort

10/10 Excellent

Albino, Paray sous Briailles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité/prix
Etape une nuit en famille. Accès facile depuis la 2x2voies. Grand parking privé devant l'hotel. Excellent acceuil. Même si tout le personnel ne parle pas francais, ils font l'éffort pour comprendre et se faire comprendre. service de restauration sympa et abordable. Propreté et confort de la chambre remarquables. Excellent rapport qualité/prix.

6/10 Okay

angel

El hotel esta bien
Hemos pasado 2noches con niños habitaciones grandes ningun poblema todo correcto

6/10 Okay

Jesús, Alcala de Henares

Bien en general
Correcto para un *

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy buena!!
Estuvo muy bien todo correcto !! Exactamente como lo ponía en internet me encantó la limpieza !! En general todo !! Lo único malo fue que la playa esta muy lejos!!!