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"Had a lovely stay at this hotel the room was spotless and staff were great, breakfast was also very good as much as you could eat and all fresh and hot. The facilities are also great, pool was warm and we made good use of the sauna and jacuzzi all our towels were provided fresh and clean, however I couldn't find a working locker in the changing rooms and another customer told me that was a common issue. We booked two evenings at the waterside restaurant which is part of the hotel but a separate building, the first evening we had crispy chilli chicken and although very pleasant we felt the portions were very small however on our second visit we had the beef burger with fries and we can definitely recommend it very tasty and more than enough to fill a hungry traveller. Unfortunately on a down side the furniture let it down there were stained chairs throughout the restaurant and that was a shame it lowered the experience of our evening. Also unfortunately we were surprised to find it was card only payments but after a little negotiation we managed to pay by cash although we were told we could not have any change from our bill and that's worth remembering if you like us wanted to pay the old fashioned way."

"Historic pub within walking distance of everything you need to see within the beautiful city of Chester. No hesitation in staying there again. "

"Make sure you get the room you ordered and not at the seperate cheap and horrible room in the other side of the Hotel complained and moved us booked for two days hotel said one night supervisor manager pedro agreed 2 day room was locked after we cane back from shopping and hotel wanted to charge double the rate. Been a few times but will never go back. Really disappointed "

"Lovely stay "

"Gym was good. Fair selection of items and clean"

"Room was excellent, bar was very quiet with grumpy manage. Breakfast staff not so great service, I got eggs florentine without any eggs. Reception staff helpful and friendly. "

"Shops nearby, good access to city. Did not use spa."

"Quiet and comfy room, by the canal about 15 mins walk from the centre of Chester. Good selection at breakfast. Slight negative was I followed the parking directions given to park at station only to then walk to hotel and find there was parking directly outside (same price too)."

"The room was mostly clean, and we didn't use the spa, and they were friendly"