Indoor pool, outdoor pool

Reviews of Woodwards White Mountain Resort, BW Signature Collection

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 843 reviews" "
Rating 8 - Good. 235 out of 843 reviews" "
Rating 6 - Okay. 66 out of 843 reviews" "
Rating 4 - Poor. 30 out of 843 reviews" "
Rating 2 - Terrible. 38 out of 843 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well maintained. Staff is helpful and polite. Breakfast was nice and property has lot of activities for families. Checkin and checkout was smooth. Will definitely visit again.
Stayed 3 nights in May 2024

10/10 Excellent

Naty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, the only thing is the pool is cold and the one inside gets very crowded and it was also a little cold, but everything else was excellent.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
so far so good
Stayed 1 night in May 2024

2/10 Terrible

Di

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Erika

Liked: Amenities
My favorite definitely recommend an will be staying with them alot
Stayed 1 night in May 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of my favorite hotels, clean, definitely will be staying there whenever i get the chance
Stayed 2 nights in May 2024
Response from front desk on 25 May 2024
Thank you Erika for your staying and review that we really appreciate! We invite you after mid of June to stay with us and enjoy the Whale's Tale waterpark next door!

6/10 Okay

Audilia

It was a nice stay. Dining at the restaurant was subpar, limited food options as they informed us they were closing and going out of business.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Amenities were great. Full breakfast was good. Staff very attentive and friendly
Stayed 1 night in May 2024
Response from Front Desk on 25 May 2024
Thank you Lori for staying with us! We will be glad to see you back!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk on 25 May 2024
Thank you Mike for your high rating! We will be always glad to see you back!

10/10 Excellent

Nadine

Travelled with pets, Travelled with group
Liked: Amenities, property conditions & facilities
Greatly enjoyed my stay, the property is very clean and dog friendly. Breakfast was very good and the location was perfect. Would absolutely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Raymond

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Updated, clean and friendly people.
Stayed 1 night in May 2024

6/10 Okay

Dorean

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant on the property closed 3 weeks ago. Had I known that i would've chosen different hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Kobeigh

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really clean, nice, dog friendly and the receptionist was really sweet!
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you Kobeigh for your rate and review! We are looking forward to seeing you back!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Frond Desk on 24 Apr 2024
Wendy, we appreciate your staying with us! We are looking forward to seeing you back!

8/10 Good

kellie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and facilities including breakfast area- very comfortable beds and pillows- I have a chemical sensitivity so the smell of the sheets made it hard to sleep but not everyone will experience this- obviously very clean. The walls are on the thin side and I could hear the people in the next room very clearly and knew they could hear me - just something to be aware of- Nighttime river sounds were nice, I93 is directly behind the property and gets loud in the morning to be expected. Balcony and hallway lights stayed on all night but black out curtains were sufficient and for those afraid of the dark I'm sure the lights help- Very friendly and attentive staff - everything was really clean - property felt safe, pool and hot tub area very clean with stocked towels. Additional $20 pet fee for my dog but worth it- updated bathrooms with more than sufficient hot water and pressure- recommended
Stayed 1 night in Apr 2024

8/10 Good

Czeslaw, Charlestown

Stayed 3 nights in Apr 2024

10/10 Excellent

Kris, Fairhope

Stayed 2 nights in Apr 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, hot, hot tub! Pool and sauna were great! Played pool and air hockey on a rainy day. Met some of the other guests and enjoyed conversation. We will be back!! And recommend!
Stayed 2 nights in Apr 2024
Response from Front Desk on 24 Apr 2024
Thank you Anna for staying with us and your rate and review! We really appreciate it! We are looking forward to seeing you back in summer to enjoy our outdoor pool and play tennis!

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfortable. If I could complain about one thing, the walls are thin.
Stayed 2 nights in Apr 2024

6/10 Okay

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walls pretty thin can literally hear the other neighbors in the other rooms sadly, doors are connected. Everything else was good, would of been cool if the net was up for tennis maybe due to the weather. In addition it was a nice experience very staff friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Definitely loved the room!
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey, North Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great
Stayed 2 nights in Apr 2024
Response from Front Desk on 11 Apr 2024
Thank you Jeffrey for your review! Welcome back in summer to enjoy the beauty around!

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi room was excellent. It was in it's own cabin, which was also great. We didnt realize the restaurant/bar was closed though. Overall, it was a great place to stay.
Stayed 1 night in Apr 2024
Response from Front desk on 11 Apr 2024
We appreciate your review, Dennis! Sorry for the restaurant was closed, we are in the process to reopen it soon. We are looking forward to seeing you back!

10/10 Excellent

Douglas

Stayed 2 nights in Apr 2024

10/10 Excellent

Skylah

Liked: Cleanliness, staff & service
Nice, clean rooms. Multiple immenities on site, such as pool and jacuzzi.
Stayed 1 night in Mar 2024
Response from Front desk on 6 Apr 2024
Thank you Skylah for your time to review us! Coma back in summer to enjoy the nature and our outdoor pool!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price and lots to do in the area.
Stayed 1 night in Mar 2024
Response from Front desk on 6 Apr 2024
Thank you Audrey for your review! We appreciate your time for it. We'll be looking forward to seeing you in the summer!

10/10 Excellent

Serghei

Stayed 1 night in Feb 2024
Response from front desk on 5 Apr 2024
Thank you Serghei for your time to rate us! We are looking forward to see you back!

10/10 Excellent

Junghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from front desk on 1 Apr 2024
Thank you Junghyun for your time to review! Hope to see you back soon!

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. It was located conveniently and the parking was great! I enjoyed the complimentary breakfast!
Stayed 2 nights in Mar 2024
Response from front desk on 1 Apr 2024
Thank you Zuzana for your time to review us! Will be glad to see you back!

10/10 Excellent

Piotr, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is accommodating and attentive. It’s a decent no thrills clean and safe hotel.
Stayed 1 night in Mar 2024
Response from front desk on 1 Apr 2024
Thank you Piotr for your time to review us! We will be glad to see you back!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast, pool and restaurant!
Stayed 1 night in Mar 2024
Response from front desk on 28 Mar 2024
Thank you Valerie! Enjoy us in summer!

10/10 Excellent

Eduardo, Brookline

Stayed 2 nights in Mar 2024

10/10 Excellent

Nhi, Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, clean, and well-kept. Location is very convenient (approximately 10 min from Loon). Room and amenities are spotless and roomy, perfect for a family of 4. Staff are very friendly. We Will definitely come back again.
Stayed 1 night in Mar 2024
Response from front desk on 28 Mar 2024
Thank you Nhi! We are looking forward to see you back! Come back in summer to enjoy the Whale's Tale Waterpark next door or to enjoy hikings and waterfalls seeings!

4/10 Poor

Karina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Avignat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited during winter and during a snowstorm. The rooms are updated, simple but clean. Included breakfast is good. We happened to have some noisy neighbors and the noise travels but not too late. Overall a great value.
Stayed 2 nights in Mar 2024
Response from front desk on 28 Mar 2024
Thank you Avignat! Come back to visit us in the summer!

10/10 Excellent

Nabih

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from front desk on 28 Mar 2024
Thank you Nabih for your rate!

10/10 Excellent

Adele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms each with three queen beds for a quick trip up to ski. It was easy convenient and the breakfast made everything easy to get to the mountain
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank your group for staying with us, Adele! Come back in summet to enjoy our outdoor pool and Whale Tail Waterpark next door!

10/10 Excellent

Jamey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thankyou for staying with us, Jamey!

10/10 Excellent

Shaheen, Austin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank you Shaheen for being our guest! We look forward to seeing you back!

8/10 Good

Christina

Stayed 2 nights in Feb 2024

10/10 Excellent

Cinthia, chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service
Great hotel for a family , the rooms are nice and clean. Amenities are great as well . We had a great time .
Stayed 3 nights in Mar 2024
Response from Front desk on 21 Mar 2024
Cinthia, it was a pleasure for us to see your family staying in our hotel! Come back in summer!

8/10 Good

Miranda

Stayed 2 nights in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front desk on 21 Mar 2024
Thank you John for staying with us!

10/10 Excellent

Marily

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front desk on 21 Mar 2024
Thank you Marily for being our guest!

8/10 Good

Mathew

Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Feb 2024
Response from front desk on 22 Mar 2024
Thank you Gary for your review!

10/10 Excellent

LUCILE, CHELMSFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, Easy parking Friendly staff Dinner/bar on site with live music was great.
Stayed 1 night in Mar 2024
Response from Front desk on 22 Mar 2024
Thank you Lucile for your staying with us! We appreciate your review!

2/10 Terrible

Michelle

Disliked: Cleanliness, room comfort
When we arrived at the hotel room for our stay the heat was completely off and the room was freezing. The wall thermostat did nothing. Figured out that we had to turn the heat on on the wall unit itself. Stayed for about an hour and a half to try to get the room warm but the heat didn’t do much. There was M&Ms on the floor under the bed. All the towels and bedding were damp. When we went to leave because my wife refused to stay, without even asking for a refund she was told that they would not refund us.
Stayed 1 night in Feb 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024