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"The check-in process was not ideal. Being road weary we wanted to go to our room, but it wasn't ready so they offered us a tour of the butterfly garden. We accepted, but we were not told it would take over an hour with a subpar tour guide. Finally getting to our room we readied for the pool. Asking for towels they said I needed to hand over my ID or passport (which was in my room), dripping wet they would not accommodate. I wish they told us at check-in that they are weird about the towels. They told me to go to my room for ID and/or the room towels. Returning to my room, I found we had no bath towels either. Not impressed with this element of the stay. Food was decent, staff speaks little English and were not attentive, breakfast was good. "

"Es un lugar apto para descansar, aseado y cómodo, mi familia desayuno en el restaurante del hotel y estaba muy bueno todo!"

"Upon arrival I was told that, I was told that even though I had a reservation confirmation, they were not aware of it. After close to an hour I was told that they had managed to find a room for us. An “upgrade”. I had booked a king suite and was placed in a room with 2 double beds. The upgrade was a balcony that looked out over a warehouse parking lot. The supper buffet was good, the breakfast buffet was average. The highlight was the omelette station. "

"The little restaurant opposite the buffet is really nice, the staff is wonderful! The food is better than the buffet, but a very limited menu, I would suggest a choice of the day to add diversity. No other good restaurants in the neighborhood of the hotel. "

"This hotel is completely run down, very interesting history as it's built in 1912, but completely neglected. The neighborhood is also not great. Unfortunate that such a historic place is being lost."

"Was alone most of the time, only person running the restaurant was around. Good food. Not really good beach, hard rocks underfoot in water. Town doesn’t have much to say for itself. But if you want tropical quiet then this is the place."

"Breakfast was good, the wait staff was very helpful."

"Restaurant- Fresh fruit and many meal choices in a beautiful setting."

" I will never stay at this place again. There was not even a fitted sheet for the bed. Toilet don’t flush. No lamps. It was like surviving on a deserted island. I live in San Carlos Panama. My friend was visiting from the United States and does not have a great impression after sleeping in a bed that sunk in. The lock on my room broke and when I left to go to neighboring businesses my personal belongings were left unsecured. The lock was fixed the night before our departure. We stayed for 4 days and 3 nights. Money wasted. "