Dear guest,Thank you for your perfect score and your kind comments about our excellent location. We're delighted that you had a pleasant stay with us.The Direction

Dear Davin, Thank you for sharing your positive experience with us! We are delighted to hear that you found our hotel to be of good value, and that the room and staff met your expectations.We look forward to welcoming you back on your next visit to Lille.Best regards,

Cher Michael, Nous tenons à vous remercier sincèrement pour cette excellente note de 5/5 ! C'est un plaisir de savoir que votre séjour parmi nous a été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche.Cordialement,

Dear Bradley, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are valuable, and we assure you that we are addressing the maintenance issues to enhance the overall guest experience.We regret any discomfort caused, and we appreciate your understanding. If you decide to stay with us again, we will make every effort to provide you with an improved and more comfortable experience.Best regards,

Cher Amy,Nous sommes sincèrement désolés que votre expérience n'ait pas été à la hauteur de vos attentes. Nous aimerions en savoir plus sur les raisons de votre mécontentement afin de pouvoir améliorer nos services. Pourriez-vous prendre un moment pour nous fournir des détails supplémentaires sur les problèmes que vous avez rencontrés ? Votre satisfaction est notre priorité, et nous ferons tout notre possible pour remédier à la situation.Cordialement,

Thank you so much for your positive feedback. We're thrilled to hear that our hotel provides unbeatable value for you, with a clean room, separate toilet, and bathroom. We're glad your experience was more comfortable than your stay in Paris, despite being nearly three times less expensive. Your comments are truly encouraging, and we would be delighted to welcome you again on your next visit.Best regards,

Dear Martin, Thank you very much for your perfect score of 10/10! It brings us immense joy to hear that you enjoyed your stay with us. We continuously strive to provide a memorable experience for our guests, and your positive feedback serves as a great source of motivation for our entire team.We look forward to welcoming you back to our residence soon. Best regards,

Dear guest,We appreciate your feedback regarding our perfect location, but we are deeply concerned to hear about the bed bug bites you are talking about. Please accept our sincerest apologies for any discomfort you may could have faced. It's essential to mention that it does not appear that our reception has received any complaints from you during your stay, which surprises us as we encourage guests to report any issues immediately.In order to conduct a thorough investigation and ensure the safety of our guests, we kindly request that you provide us with more information about your experience. We would like to know if there were any specific details you can provide, such as your reservation number and the specific room you stayed in, which will assist us in taking the necessary actions to address the issue.We hope to have the opportunity to regain your trust in the future.Best regards,

Dear Dave,thanks for your 10/10!Best regards,

Dear Martin, I can assure you that we don't have bed bugs. We made a check in your room. We sometimes have mosquitoes when it is raining and if you let your window open. We can provide at anytime mosquitoes plugs. I am really sorry that you got bites during your stay. Please accept our apologies. Best regards,

Dear Penny, Thank you for having taken the time to write us this thorough review .We are glad that you enjoy our rooms as well as our location within a few minutes walk from both train stations and the city center.We will be happy to welcome you back for your next stay in Lille.Best regards,

Dear Melissa , Thank you very much for having taken the time to share your experience.We are sorry to hear that you suffered from the heatwave that impacted Lille during your stay. We plan to have air conditioning installed in the future.We do hope to be able to welcome you back !Best regards,

Dear Kashiku,thanks a lot for your 10/10!Best regards,

Dear Karen , Thank you for your kind review! We are very pleased that you enjoyed your stay with us and hope to welcome you again . Best regards,

Dear Garfield,thanks a lot for your comment and mark!Best regards,

Dear Sandra,thanks for your comments. Sorry for the wifi problem, I hope you contacted the front desk team that can call the customer service at anytime. Concerning the pillows, there are 2 on the bed and 2 extras in the cupboard. I hope to welcoming you again, Best regards,

Dear Kashiku,thanks a lot for your nice comments. We will be pleased to welcome you again in our Residence.Best Regards,

Hello, thank you for your review! We are pleased to know that you enjoyed your stay here. See you soon

Bonjour Daniel,merci pour votre note! N'hésitez pas à m'indiquer ce qui vous a déplu.Bien Cordialement,

Dear Diane,thanks for your nice comments and for your loyalty! We will be glad to welcome you again soon. Best Regards,

Dear Michel,thanks for your comments and sorry to read that it was noisy the night you came. Best regards,

Dear Anthony,thanks for your nice comments! Best regards,

Cher Madame, je vous remercie pour votre commentaire positif. Bien cordialement,

Bonjour Géraldine, merci pour votre bonne note! A bientôt à Citadines City Centre Lille! Cordialement,

Dear Graham, We are glad that you had an enjoyable stay. We have noted your comments about the facilities in the room and we thank you for your valuable feedback. We look forward to welcoming you again. Best regards,

Dear Diane, thanks a lot for your nice comments that will be shared to all the team! We look forward to welcoming you again, Best regards,

Dear Ugo, Many thanks for your kind rating about the residence, we are glad to learn that you enjoyed your stay with us. We hope to have the pleasure to welcome you again in the future, Kind regards,

We are glad that you had an enjoyable stay. Thank you for sharing your experience and we look forward to welcoming you again. Best regards,

Dear guest, Thank you very much for your kind rating. We hope to welcome you again in the nearest future Best regards,

Dear guest, Thank you very much for your kind rating. We hope to welcome you again in the nearest future. Best regards,

Dear Elaine, Thank you very much for your comments. I hope to have the pleasure to welcome you back in the nearest future. Kind regards.

Dear Kenneth, Many thanks for your kind comments about our residence, it will be shared with the whole team. It was a pleasure to welcome you, and we hope to welcome you again in the nearest future. Best regards,

Bonjour Emer, merci pour votre note! A bientôt,

Dear Marco, We are sorry to read that our residence has not reached your expectations. The work was lead by the mall located just near by our residence, and despite our immediate call, they did not stop right after. For that, we offer you our sincere apologies. Concerning the problems with your room, we will look into it, as we have quality standards and they should be respected. For your next stay, do not hesitate to get in touch with the reception, open 24h/24, they will help you deal with your issues! Kind regards,

Dear Diane, Many thanks for your great review! Your compliments will be shared with the whole team. It was a pleasure welcoming you in our residence, and we shall be delighted to see you again very soon. Kind regards,

Dear Mr Ward, As spoken in real-time messages, we deeply apologize for the inconvenience caused, and we regret you did not appreciate our residence. We hopte to welcome you again to show you the best of our residence. Kind regards,

Dear guest, Thank you very much for your kind rating. We hope to have the pleasure to welcome you back in the nearest future. Kind regards.

Dear Kevin, thanks a lot for your nice comments! Hoping to welcome you again, Best regards,

Dear David, Thanks a lot for the grade! Best regards,

Dear guest, Thank you very much for your kind rating. We hope to welcome you again in the nearest future. Best regards,

Dear Bruce, Thank you very much for sharing your feedback. Your compliments are very important for us. We are glad to know that you enjoyed your stay. It will be a great pleasure to welcome you again in the nearest future. Kind regards,

Dear Madam,Dear Sir, Thank you for sharing your experience. Your compliments about the staff will be shared with the entire team. Kind regards

Dear Steven, Thank you for sharing your experience. We would just like to remind you that Citadines is an Apart'Hotel, which is different from a classic hotel: all our rooms are studios or 1-Bedroom apartments and are therefore all equipped with kitchens. we look forward to welcoming you again at any one of our serviced residences. Yours sincerely,

Dear Sir, Dear Madam, Thank you very much for sharing your feedback and your kind words about the staff. We hope to welcome you again in the nearest future. Kind regards,

Dear Niamh, Thank you very much for sharing your positive feedback. Kind regards

Dear Client, Thanks for your rating! Best regards,

Dear Jacqueline, Thanks a lot for your nice comments that will be shared with all the team of Citadines City Centre Lille! Best regards,

Dear Client, thanks for your nice comment! Best regards,