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"The staff were very welcoming and efficient. Our room was beautiful and comfortable with interesting architectural details. The location in the heart of Colmar's historic district was perfect for first time travelers to the region. We especially loved the excellent breakfast buffet which made our stay truly exceptional."

"Absolutely loved this Hotel. Walking distance to the train and bus station. There was a free shuttle a cross the train station that would take you to the city center. Breakfast was delicious and had plenty of variety including different juices and fruits. The ladies that worked at the hotel were amazing. I got sick and needed to be seen at an urgent care. They called and made an appointment for me and told me where the pharmacy was to get my prescriptions. Air conditioning was quiet and bed is very comfortable. Decorations at the hotel are very cheerful and rooms are extremely clean."

"On the whole, we were very happy with our stay here. However, there was one issue that caused us a problem in our apartment (306). Sometimes, there was a strong smell of sewerage on the upper floors but at other times it was ok. We couldn't work out if it was the drains or the air con. This was reported twice to reception and was acted upon both times but was never fully resolved."

"Clean room at excellent location. Free drinking water and coffee."

"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"The room was clean and stand was very helpful and had a great attitude. I spent 1 night with my sister and a friend. The only inconvenient was that there is no air condition at this time of the year."

"Great location"

"We enjoyed our stay here in Colmar. The hotel was conveniently located and the staff were very friendly. "

"Our room faced out onto the car park at the front of the hotel. The sound proofing of the windows was awful. We were woke up at 06:30 with street sweepers and hedges being clipped. Woke at 04:00 the next night with people talking loudly in the street and then with the bins being emptied. Our room was On the second floor so not as though people were right outside. Hotel really need to think about replacing the windows to make them more sound proof as hotel in an excellent location. Also no tea or coffee facilities in room which was poor. "