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"The staff here are amazing and go above and beyond for their guests! During the drive from La Fortuna up and down winding roads, our daughter was sick twice (last time being 5 minutes from the hotel). The team were so caring and helpful in helping us get her and the car sorted before we even officially booked in. We opted for the laundry service which was well priced and super convenient. The room had everything we needed and the bathroom products were amazing. Very well positioned with some great recommended restaurants nearby. They even helped organise a last minute night tour with a local company, where we saw lots of amazing wildlife. The included breakfast was delicious and made to order every morning. Banana pancakes were a highlight as was the complimentary popcorn in the afternoon for the children. I would not hesitate to stay here again and will be recommending to everyone."

"We loved the lush grounds!"

"Friendly staff at check-in. Great view from our room. Nice tours. "

"Beautiful grounds. Loved the variety of hot springs and views of arenal. Pool was nice. Private cottages. Exceeded my expectations. Slightly away from the town (shopping and restaurants) so you will have to rely on Ubers if not driving which during busy times and high traffic can take a while to get places. area is not pedestrian friendly. Breakfast is wonderful with lots of variety. "

"Loved our stay at Hotel Magic Mountain! Beautiful scenery and great rooms!"

"We enjoyed the cozy bungalows and particularly the waterfall shower. The grounds were lovely and the food very good."

"The hotel was very nice and relaxing. What really set it apart was the hospitality. The staff is so accommodating and welcoming. Genesis and Kevin in particular really went above and beyond. Kevin recommended some great areas to check out locally and Genesis did as well. Make sure to ask Genesis to make you her signature drink. It is the yummiest Jamaica drink I’ve ever had! "

"Very nice property and nice staff. Great location near town yet in the woods with sloths and monkeys often seen near rooms. Food was a bit uneven - great breakfast but dinner at the casual dining spot near reception was just ok. We did not try the main restaurant for dinner. "

"All was amazing!! "