6/10 Okay
Laurie, Coronado, CA
Business traveller
30 Oct 2020
The hotel is nestled in a beautiful picturesque setting and has a kitchenette to help with the Covid difficulty of not much in the restaurant at hotel. The staff was friendly!!!
This is more like an Airbnb than a hotel. No shampoo or conditioner, so bring your own. The check out is clean it yourself and collect all sheets and wash all dishes.
Biggest problem for me was that there was a security deposit at check in for anything that may have been damaged at the check out.
The amenities were old and very used so the side table near bed was slanted in a way that anything you put on it at night, water, wine, or phone, would slide on to the floor. It was a miracle that the only thing that actually made a mess was a glass of wine that fell off. I was shocked that my water glass or phone did not break on the tile floors.
At check out, I was charged for the wine glass that fell to floor and stained sheets (not broken glass) They were nice enough to split it with me because I pointed out the end table issue. They did make up for it by having me pay for painting the walls that were stained by the wine? Paid more than an extra $100 for my stay. This was after I even extended for an extra night during the very slow Covid and no snow season.
The decor needs updating as well and the TV is size of a computer monitor.
Sorry to have to give a negative review, by muy this is not really a hotel. Maybe Airbnb or Bed and Bfast? Without breakfast.
Laurie
Stayed 3 nights in Oct 2020
