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Tru by Hilton Richmond

2.5 star property
Travelers start their day with a complimentary breakfast before hitting the fitness center, all while staying connected with WiFi during their shopping adventures

Choose dates to view prices

Located in the heart of a shopping district, Tru by Hilton Richmond offers free breakfast for guests on the move. The hotel provides WiFi throughout, a gym for morning workouts, and a business center for productivity. Visitors consistently praise the well-maintained property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Laptop workspace
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Laptop workspace
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Laptop workspace
Desk
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Laptop workspace
Desk
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Laptop workspace
Desk
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Bathrobes
Private bathroom
Laptop workspace
Desk
Wardrobe
  • Sleeps 2
  • 1 King Bed

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The price is ₹9,029
₹9,954 total
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About the area

Located in Richmond, Tru by Hilton Richmond is in a shopping district. Battle of Richmond Visitors Center and White Hall State Historic Site are local landmarks, and some of the area's activities can be experienced at Cinemark At Richmond Centre and Chrisman Mill Vineyards. EKU Center for the Arts and Hummel Planetarium are also worth visiting. Visit our Richmond travel guide
Map
1020 Amberly Way, Richmond, KY, 40475

What's nearby

  • Messing around this morning
    Eastern Kentucky University
    2 min drive - 1.8 km
  • Messing around this morning
    EKU Center for the Arts
    3 min drive - 2.5 km
  • Richmond Centre Mall
    6 min walk - 0.5 km
  • Richmond Peddler's Mall
    2 min drive - 1.8 km
  • Alumni Coliseum
    4 min drive - 2.8 km

Getting around

  • Lexington, KY (LEX-Blue Grass)
    44 min drive

Restaurants

  • Chick-fil-A
    7 min walk
  • Circle K
    5 min walk
  • McDonald's
    3 min drive
  • Cook Out
    14 min walk
  • Rally's
    3 min drive

About this property

Tru by Hilton Richmond

Hotel in a shopping district
Consider a stay at Tru by Hilton Richmond and take advantage of free on-the-go breakfast, a gym and a business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Coffee/tea in reception, a lift and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 92 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and bathrobes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, heating and limited housekeeping

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  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 1,010 reviews
The price is ₹8,808
₹9,710 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Richmond KY Hotel
Tru Hilton Richmond KY
Tru Hilton Richmond Hotel
Tru Hilton Richmond
Hotel Tru by Hilton Richmond Richmond
Richmond Tru by Hilton Richmond Hotel
Hotel Tru by Hilton Richmond
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond KY
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Richmond Hotel
Tru by Hilton Richmond Richmond
Tru by Hilton Richmond Hotel Richmond

Frequently asked questions

Is Tru by Hilton Richmond pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Richmond?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Richmond?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Richmond?

Checkout is at 11 AM.

Where is Tru by Hilton Richmond located?

Situated in a shopping district, this hotel is within a 15-minute walk of Richmond Centre Mall and Cinemark At Richmond Centre. Richmond Peddler's Mall and EKU Center for the Arts are also within 2 miles (3 km).

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Reviews

Tru by Hilton Richmond Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 176 out of 313 reviews
Rating 8 - Good. 73 out of 313 reviews
Rating 6 - Okay. 42 out of 313 reviews
Rating 4 - Poor. 16 out of 313 reviews
Rating 2 - Terrible. 6 out of 313 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room is great, check in very quick.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Room was in good condition and very clean. Staff was friendly and quick to help.
Stayed 1 night in Nov 2025

10/10 Excellent

Carson

Clean, nice size room, perfect size shower
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one-night stop. Everything you need. Great breakfast!
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and accommodating. The shower needed some work, as the seat/shelf was broken and looked as if it had been glued back with no success. I also found it odd that there was no light or switch to turn them off/on beside the bed on one side (my side) I had to stumble to the bed or to the bathroom with no lights. Otherwise, everything was great.
Stayed 3 nights in Oct 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was good. Very clean and comfortable. My only complaint is the air conditioning is so loud and noisy in room 310. And there’s nothing to eat for breakfast for some fun with celiac except for boiled eggs.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best IMO clean efficient and great comfortable beds!! Dogs are happy there too!!
Stayed 1 night in Jan 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great value !!
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True to Tru

Quiet, well-maintained facility and clean. I like its simplicity and humor. Also, the breakfast is very good. We plan on staying Tru as often as we can.
Stayed 1 night in Jun 2024

6/10 Okay

Charla

Liked: Cleanliness, property conditions & facilities
This was a good facility, it was quiet and super clean! It is fine for a single traveller but if there is more than one in your party - note that there is ONE chair in the room - no where else for anyone to sit except on the bed! No dresser, no closet, bare minimum - very European in this aspect. I do NOT like to socialize with people randomly so going down to the lobby where there is an overabundance of chairs and furniture was not in the cards for us. The one ice machine - on the first floor and they had plastic buckets! Which did nothing to keep the ice cold or covered. Price was fine, but for what the room had - expensive.
Stayed 1 night in Aug 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service
We liked how friendly the staff was. The gentleman that checked us in made it very simple & quick. He also offered us a coupon for a free appetizer when we said we were going to get dinner later. The lobby looked great my husband even challenged me to a pool game after dinner. Our room was a bit disappointing though. After such a great first impression we were let down quite a bit. We’ve stayed at several different brand of hotels. The only way I can think of to describe this room is it was a BEDroom. Yes the bed was comfortable. But the room itself was smaller than any hotel room we’ve been in. I realize it was more of a modern minimalist look. In regards to instead of closets there were hooks or hangers on a pipe. Which is and was totally fine. What we did not care for was the loud constant noise from the air conditioning unit. And whenever someone flushed the toilet. We had to close the bathroom door because of the noise it made for approximately 5 minutes. Luckily my wife had brought air freshener with us. Because the exhaust fan didn’t work in our bathroom. In the morning not only did the water leak all over the bathroom floor. We had to leave the door open to allow the steam to escape. My husband almost fell in the shower. His foot had stepped on a corner of a panel that was covering the drain. If he hadn’t caught himself on the safety bar his head would have hit the shower glass door. Most Tru properties are new but you can tell this was a older hotel made to look new.
Stayed 1 night in Aug 2024

10/10 Excellent

robin

Liked: Cleanliness, amenities, property conditions & facilities
Yes a very clean room!! Thank you so much
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Yhe room was spotless. Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
it was clean and staff was friendly. There was a great bowling alley/Arcade/restaurant across the street.
Stayed 1 night in Oct 2025

8/10 Good

Pixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed everything about the hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy, convenient!
Stayed 1 night in Nov 2025

10/10 Excellent

Deann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay with plenty of family oriented options around for food and entertainment.
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to the interstate.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

This Hotel was disappointing because the Lobby was dirty and the Restrooms near the Lobby are for both men & women (which is always a bad idea) the Indoor pool was dark and echoed bad… The Elevator smelled like cigarettes, the hallway to our room was dirty. Our door had a sticky substance on it. Our room smelled musty and was NOT very clean. The shower is small and water went all over the floor. This Hotel is NOT up to HILTON standards and needs a Major Renovation. Not worth the $143 we paid for 1 night.
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2025

10/10 Excellent

Antwaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Amenities
It’s a very good area easy off and on from interstate nice motel. Welcoming staff.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Heater caused smoke alarm to go off and the smell was terrible. Got moved to a new room.
Stayed 1 night in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested a room on top floor, which turned out to be a mistake. Apparently the AC units are on roof above top floor rooms. It was very noisy, even the walls vibrated from the sound. We were able to move to third floor. Girl at front desk was very accomadating.
Stayed 1 night in Sep 2025