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"Our stay at Mazzarò Sea Palace was truly unforgettable. From the moment we arrived, everything was handled with warmth, professionalism, and genuine care. A special thank you to Davide and Dalila who went above and beyond to make our experience exceptional. Their attention to detail, kindness, and willingness to help with anything we needed made a real difference in our stay. It’s rare to come across such dedicated and thoughtful staff, and they truly represent the high standard of hospitality at this hotel. The hotel itself is beautiful, with stunning views, comfortable rooms, and a relaxing atmosphere that made it hard to leave. Every part of our visit felt well thought out and seamless. We are very grateful for the wonderful memories and highly recommend Mazzarò Sea Palace to anyone looking for a luxurious and welcoming getaway. We look forward to returning again soon."

"The room has a beautiful view of the ocean and Mount Etna. Every staff member we interacted with was friendly and went the extra mile to help us. The swimming pool by the ocean is beautiful, though the water temperature in April was too cold to swim in. Buffet breakfast included a large variety of foods. The property seems a bit aged but we are 100% satisfied with the cleanliness of our room. "

"Staff were very helpful and welcoming. We arrived late and they helped us to park our car temporarily in a tight spot outside the hotel until the valet could come and pick it up in the morning. Excellent breakfast. Great location with a short walk to the historic centre. Bed was very comfortable. Our room window looked out on a rock wall with plants and so was a bit dark."

"Staff were amazing. Helpful, friendly, The room was beautiful, the pool lovely. Unfortunately, the water was shut off for all of our last night (no warning) . Still no water in the morning - no shower- no face wash. Staff said it was the city. I think they should have adjusted our bill to somehow compensate for this major inconvenience. "

"We had a challenging start. The entire beach was under construction due to a cyclone in January. We had no idea about this prior to our stay. When we arrived we had no hot water and it was only turned on the next day. The hot tub was not filled up initially and was not ready to go. Having said that, the apartment was fantastic for us. We were able to access the beach from some ramps made by the construction machines. The hostess was wonderful and very welcoming. She gave great advice for local activities and had several local delicacies waiting for us in the apartment. She was also very responsive to any of our requests. We had a lovely stay despite the rainy and cool weather. "

"Excellent staff"

"Location, funicular was excellent."

"Buffet was not the best"

"This place is cool! It's old bit good. Like any older place, they could use new beds. The shower is comically small, but doable. I would definitely stay here again, the beach is right out the front door!"