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Reviews of Hôtel & Spa - Châlet Mounier

4 out of 5
Hôtel & Spa - Châlet Mounier
2 rue de La Chapelle, Les 2 Alpes, Venosc, Les Deux Alpes

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a vey high quality hotel. However, I had half board and although the quality of the food was excellent , I would have thought that dinner should give some options on the menu. They were happy to provide alternative if I had asked during the day. Butter should given with the bread instead having to ask each time. An additional cheese dish at 22 euros is a little expensive.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel Ever
Chalet Mounier stands as the pinnacle of luxury hotel experiences, with its unparalleled service and attention to detail making it the best I've ever stayed in. The daily dining experiences are culinary masterpieces, blending traditional and modern flavors to create unforgettable meals. What truly sets this hotel apart is the staff's exceptional professionalism and warmth, attending to every need and surpassing all expectations. Chalet Mounier is not just a hotel, but a haven of luxury, making it a highly recommended destination for anyone seeking an extraordinary stay.
Stayed 6 nights in Jan 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is absolutely amazing! I had a problem with a booking from another hotel and walked in trying to get a room for the week. The receptionist couldn’t do enough to help me, loved my stay here and if I’m ever back I will definitely return, I can’t recommend this hotel enough.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Chalet Mounier in first week of January, 1 adult and 2 pre-teens. It felt like a safe haven away from the party nightlife of the resort. We loved the bar, it has traditional board games, my two were actively asking to go and play these games rather than play on their devices - it made for a real change and some shared laughter! We weren’t half board and only ate in the hotel one evening - our last night - one of the boys is a vegetarian, adjustments were made to the set meal to accommodate. Really wish we had ate in there before but I had been put off by some of the other reviews by other vegetarians, all the meals were amazing and both boys wished they could relive the experience all over again. Be aware that if you’re not half board you do need to book the restaurant in advance. The only thing I would offer as feedback is the Wi-Fi is very unstable - not an issue if you’re on holiday and trying to get away from it all.

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing , felt home! Great barman!! So knowledgeable! And everyone helping with every question!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Gina, Naples Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Chalet Mounier. We had a two-floor suite that was immaculate and well-appointed. Spending time downstairs in the chalet itself was wonderful and relaxing with amazing food and drinks in a peaceful atmosphere. We came with our two teenagers who enjoyed skiing and paragliding. The front desk staff was amazing in setting up all the activities as well as our transfers to and from Grenoble. The town itself was gorgeous and quiet this time of year. We also ate at Le P'tit Polyte and had an amazing several-course meal with superb food and service. We will definitely be back.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staff were very accommodating and we thank Hotel Mounier
Stayed 4 nights in Jan 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to be back
The hotel was great. Has a very qualified services in all areas. The personnel is so warm and food is absolutely incredible as the restaurant staff. I can say it is one of the better hotels with meals included we have been.
Stayed 3 nights in Jan 2019

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Alan, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Every member of staff was friendly and helpful and went out of their way to make the experience wonderful. We enjoyed the bar, the restaurant and the spa all of which were lovely. And the shuttle service was really useful.
Stayed 2 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Brilliant stay. Super helpful staff. Thank you

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chalet
Great hotel. Beautiful rooms. Friendly staff, gorgeous comfy lounge area too. Staff were very accommodating. Very happy and would go there again.
Stayed 6 nights in Mar 2018

8/10 Good

stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainement la meilleure adresse des 2 Alpes
Cadre magnifique. Personnel très complaisant. Prestations haut de gamme
Stayed 1 night in Aug 2023

2/10 Terrible

Gizem

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Total scam 😤 they should stop their scam breakfast business! Here is the story: - i booked bed&breakfast -i confirmed at the check in that breakfast was included. All good! Here is the tricky part and where they scam people: - they have only one breakfast area and they serve buffet. - as everyone else, we went there also to eat and no one informed us that there are 2 breakfasts : buffet and regular… - and apparently only regular is included in the booking…again, not mentioned anywhere We are not breakfast people and sometimes we just ate 1 egg and bread for 20 EUROS per person. Because they didnt inform us that the buffet is extra and there is also a “hidden” regular breakfast. Btw. The buffet breakfast is quite small and not worth 20Euros for sure 😤😤😤

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement mafnifique et personnels accueillants
Stayed 2 nights in Jul 2021

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel goed hotel
Heel goed en mooi hotel. Zeer goed eten, goede en vriendelijke service. Kamer was wel aan de kleine kant, geen balkon, enkel een veluxraam. Klein zwembad voor de vele vakantiegangers. Wellnessruimte ook te druk, zeker in coronatijden.
Stayed 6 nights in Jul 2020

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch alp experience
Amazing atmosphere, really high service level and excellent food & drinks.
Stayed 3 nights in Mar 2020

10/10 Excellent

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

SAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Jean-Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wijnkaart is aan de heel dure kant; betaalbare wijnen zijn wenselijk
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment au top pour passer des super vacances! Personnel très accueillant. Repas excellents. Ambiance très chaleureuse. Très propre. Un grand merci à toute l'équipe. Toute la famille s'est vraiment régalée
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto bello e curato.
Eccellente. Personale molto gentile, camera molto bella e pulita, bagno compreso. Hall estremamente confortevole e curata nell’arredo. Prato esterno bengruibile con sdraio per prendere il sole. Tutto molto curato.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and the decoration is great. The bathroom set is very nice. I like my room.
Stayed 1 night in Aug 2018

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with location in the center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk opphold
Hadde gleden av å bo på hotellet i 4 netter. Et flott hotell med fantastisk service. Følte virkelig at vi ble tatt vare på. Prøv gourmet restauranten på hotellet. Den kan virkelig anbefales.