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"The restaurant rules are ridiculous… I had purchased a bottle of water and a beer for dinner because only in breakfast do you get something to drink with your meal lunch and dinner you’re on your own I drink my beer but I wanted to take my unopened bottle of water up to my room and I was told I couldn’t so I said would I get reimbursed they said no so basically I just had to throw away a four dollar bottle of water. It was just the stupidest thing I’ve ever heard. "

"Spacious clean rooms, plenty of sun loungers Bar / restaurant / supermarket all reasonable prices and excellent snack bar in front of hotel"

"We thoroughly enjoyed our stay at the AQUA Hotel Silhouette and Spa. While the surrounding area may not be the most aesthetic, once you step inside, you are transported into a high-end, tranquil environment that feels worlds apart from the street outside. We stayed in a room with a pool view, and although the décor felt slightly dated, the effort to maintain cleanliness was evident and impressive. Aside from some minor dust on surfaces and the remote, the room was excellent. The staff truly made our stay; they were consistently friendly and went above and beyond to ensure we were comfortable. The pool area was excellent and well-maintained. We had no trouble finding sun loungers, though we visited outside of peak season. Regarding the spa, it was not quite to our taste as the area felt quite dark, the pool water was a bit too warm, and there was no way to adjust the sauna temperature. The food was a mixed bag. We enjoyed the croissants, yoghurt, and fruit. However, the hot buffet items, such as the steak, pasta, and breakfast items, were consistently served cold. One minor frustration was the inconsistent information regarding additional fees. We noticed discrepancies in parking rates and received several different quotes from different staff members for a late checkout. A standardised price list for these services would definitely improve the guest experience. Overall, it was a great, relaxing stay with wonderful service, and we would certainly return."

"Fantastic stay checkin could have been a little better but everything else was exceptional best hotel in Santa Susanna "

"Very good hotel !! "

"Clean room, lovely staff , lovely food ."

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"This was a lovely hotel. The staff were really kind and helpful. Food was good with a lot of choice. The only downside I can think of was the weird long pillow that I’m really not used to and, not the hotels fault, but I had rather drunk, loud people on a balcony above me which meant I wasn’t able to even think of going to sleep until 2am. Apart from that it was a good choice of hotel. "

"Was ok for value"