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Reviews of City Express Junior by Marriott León Centro De Convenciones

3 out of 5
City Express Junior by Marriott León Centro De Convenciones
Blvd Adolfo Lopez Mateos, Col. Bugambilias, León, GTO

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 796 reviews" "
Rating 8 - Good. 213 out of 796 reviews" "
Rating 6 - Okay. 64 out of 796 reviews" "
Rating 4 - Poor. 24 out of 796 reviews" "
Rating 2 - Terrible. 40 out of 796 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joshua Salatiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what expected.
Stayed 1 night in Apr 2024
Response from Gerente General on 20 May 2024
Hola Joshua, muchas gracias por compartirnos tus comentarios. Nos es muy grato conocer que logramos cumplir con sus expectativas en su experiencia de viaje, seguiremos trabajando para ofrecerte un servicio excepcional en tu próxima visita.

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gerencia General on 6 Feb 2024
Hola Jesús, muchas gracias por evaluar nuestro servicio en relación a tu última estancia con nosotros. Esperamos que en tu próxima visita a la ciudad elijas hospedarte nuevamente con nosotros, con gusto te esperamos.

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are a little bit to small.
Stayed 2 nights in Feb 2024
Response from Gerencia General on 6 Feb 2024
Hola Elsa, muchas gracias por tomarte el tiempo de compartirnos tus comentarios, para nosotros es muy importante conocer su opinión. Esperamos que en tu próxima estancia elijas hospedarte nuevamente con nosotros.

6/10 Okay

Adriana

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bare necessities kind of place, great location for this trip but nothing else
Stayed 2 nights in Jan 2024
Response from Gerencia General on 26 Jan 2024
Hola Adriana, muchas gracias por evaluar nuestro servicio. Lamentamos que tu estancia no haya cumplido con tus expectativas, esperamos que en tu próxima estancia puedas considerar hospedarte nuevamente con nosotros, de ser así por favor compartenos como podemos mejorar tu estancia.

10/10 Excellent

Jane

Business traveller
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Gerencia General on 22 Jan 2024
Hola Jane, muchas gracias por tomarte el tiempo de evaluar nuestro servicio. Para nosotros es muy importante conocer que su estancia fue confortable y cumplió con sus expectativas.Esperamos tenerte muy pronto de vuelta.

10/10 Excellent

Aldert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerencia General on 19 Jan 2024
Hola Aldert, muchas gracias por evaluar nuestro servicio en relación a tu última estancia con nosotros.Nos alegra conocer que tu experiencia fue positiva, esperamos tenerte muy pronto de regreso.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gerencia General on 16 Jan 2024
Hola Jesús, muchas gracias por evaluar nuestro servicio, nos alegra conocer que tu estancia con nosotros cumplió con tus expectativas. Esperamos tenerte muy pronto de regreso.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Diana on 24 Dec 2023
Hotel City Express Junior agradece su preferencia.

10/10 Excellent

Jose m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Gerencia General on 20 Dec 2023
Hola José, muchas gracias por evaluar nuestro servicio en relación a tu última estancia. No es muy grato saber que cumplimos tus expectativas en tu experiencia de viaje. Esperamos tenerte muy pronto de regreso.

6/10 Okay

Rosario Selene Pérez

Travelled with partner
Liked: Cleanliness, amenities
Response from Gerencia General on 13 Feb 2024
Hola Rosario, muchas gracias por tomarte el tiempo de evaluar nuestro servicio. Para nosotros es muy importante conocer su opinión, en tu próxima visita no dudes en compartirnos como podemos mejorar tu experiencia para lograr cumplir con tus expectativas.

10/10 Excellent

Juan Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Gerencia General on 28 Nov 2023
Hola Juan Enrique, a nombre de todo el staff te agradecemos la valoración en relación al servicio que pudimos ofrecerte en tu última estancia. Seguiremos trabajando para ofrecer un servicio excepcional en tu próxima visita.

4/10 Poor

Hector

Liked: Cleanliness
WiFi did not work.
Stayed 4 nights in Nov 2023
Response from Gerencia General on 14 Nov 2023
Hola Héctor, agradecemos el tiempo que dedicaste para compartinros tus comentarios. Lamentamos que tu experiencia con el WIFI no haya sido satisfactoria, el caso ya ha sido compartido con el área correspondiente para que esta situación sea un caso aislado. Esperamos que en tu próxima visita puedas considerar hospedarte nuevamente con nosotros.

10/10 Excellent

Maria-Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it.
Stayed 1 night in Nov 2023
Response from Gerencia General on 14 Nov 2023
Hola Maria, muchas gracias por evaluar nuestro servicio y compartirnos tus comentarios. Para nosotros es muy importante conocer su experiencia, seguiremos trabajando para ofrecerles un servicio excepcional en su próxima visita.

10/10 Excellent

Jorge

Stayed 1 night in Sep 2023
Response from Gerencia General on 25 Sept 2023
Hola Jorge, muchas gracias por evaluar nuestro servicio. Nos alegra mucho saber que tu experiencia fue agradable y cumplió con tus expectativas.Esperamos tenerte muy pronto de regreso.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Gerencia General on 12 Sept 2023
Hola Hector, Muchas gracias por evaluar nuestro servicio, para nosotros es muy importante conocer su opinión.Esperamos tenerlo muy pronto de regreso.

6/10 Okay

Gladys

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Gerente General on 19 Aug 2023
Hola Gladys, muchas gracias por valorar nuestro servicio. Esperamos que en tu próxima estancia nos puedas compartir como podemos mejorar tu estancia, ten por seguro que trabajaremos para ofrecerte un servicio excepcional.

8/10 Good

manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Gerente General on 30 May 2023
Hola Manuel, muchas gracias por evaluar nuestro servicio. Esperamos que tu estancia haya sido confortable, seguiremos trabajando para ofrecerte un servicio excepcional en tu próxima visita.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y comodidad.
Stayed 1 night in Mar 2023
Response from Gerencia General on 20 Mar 2023
Hola Virginia, a nombre de todo el staff agradecemos mucho tus comentarios. Seguiremos trabajando para ofrecerte una excelente experiencia en tu próxima visita.

2/10 Terrible

Marco

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Terrible Wi-Fi the receptionist in. Charge was not helpful at all called him several times gave us the wrong information called again he gave me a short answered and he still didn’t gave the right answer and to top it off the toilet does not work terrible terrible service
Stayed 1 night in Mar 2023
Response from Gerencia General on 20 Mar 2023
Hola Marco, muchas gracias por compartirnos tus comentarios, lamentamos mucho lo suscitado durante tu estancia, ten por seguro que trabajaremos sobre lo mencionado. Te pedimos considerar tu próxima visita con nosotros y daremos seguimiento puntual a tu estadía.

10/10 Excellent

Sergio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location very professional clean , good breakfast
Stayed 2 nights in Feb 2023
Response from Gerencia General on 7 Mar 2023
Hola Sergio, muchas gracias por compartirnos tu experiencia, nos alegra mucho que tu estancia fue confortable, esperamos tenerte muy pronto de regreso.

8/10 Good

Misael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and clean hotel in general ****
Stayed 1 night in Jan 2023
Response from Gerencia General on 12 Jan 2023
Hola Misael, muchas gracias por compartirnos tus comentarios. Para nosotros es muy importante conocer su opinión, seguiremos trabajando para seguir cumpliendo sus expectativas.Esperamos tenerte muy pronto de regreso.

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion
Stayed 3 nights in Oct 2022
Response from Gerencia General on 29 Oct 2022
Hola Patricio,Muchas gracias por compartinos tus comentarios, esperamos que tu estancia haya sido placentera y nos permitas ser sede de tu próxima visita.

10/10 Excellent

Patricio, San José del Cabo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del centro de convenciones
Stayed 2 nights in Oct 2022
Response from Gerencia General on 28 Oct 2022
Hola Patricio,Muchas gracias por evaluar nuestro servicio, seguiremos trabajando para ofrecerte una buena experiencia en tu próxima estancia.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was plesant. The youngman who helped me with my reservation was very knowledgable and patient.
Stayed 1 night in Oct 2022
Response from General Manager on 20 Oct 2022
Hello Susan,Thank you for your comments, we are glad to hear that you had a great experiencie staying with us.We hope to see you soon.

10/10 Excellent

Silvia, South Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to get room before check in time and over great service
Stayed 3 nights in Oct 2022
Response from Gerencia General on 20 Oct 2022
Hola Silvia!Muchas gracias por compartirnos tu experiencia y calificar nuestro servicio.Esperamos verte muy pronto de regreso.

10/10 Excellent

JAIME

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena opción en Leon
Stayed 1 night in Sep 2022
Response from Gerente General on 7 Oct 2022
Hola Jaime,Muchas gracias por tu valoración de nuestro servicios, para nosotros es muy importante conocer su opinión.Esperamos que nos puedas visitas muy pronto de nuevo.

10/10 Excellent

Daniel Adolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place overall, yet i would of liked to hace a common place
Stayed 4 nights in Sep 2022
Response from General Manager on 1 Oct 2022
Hello Daniel,Thank you for your comments about your experience.We hope to see you soon.

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2022
Response from Gerencia General on 29 Sept 2022
Hola José,Tu opinión es muy importante para nosotros, seguiremos trabajando para poder mejorar nuestro servicio.Esperamos verte muy pronto.

10/10 Excellent

SERVIACERO, LEON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un poco reducido en espacio, pero todo ok
Stayed 3 nights in Sep 2022
Response from Gerente General on 9 Sept 2022
Estimado Huesped,Agradecemos mucho el tiempo que se ha tomado para calificar nuestro servicio.Esperamos que en su próxima visita a la ciudad elija hospedarse con nosotros.

10/10 Excellent

Daniel, Empalme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar, de seguro regresare
Stayed 4 nights in Sep 2022
Response from Gerente General on 6 Sept 2022
Hola Daniel, A nombre de todo el staff agradecemos mucho tus comentarios sobre nuestro servicio. Esperamos muy pronto tenerte de regreso.

10/10 Excellent

Paula Yael

Stayed 1 night in Jul 2022
Response from Gerente General on 26 Aug 2022
Hola Paula,Agradecemos mucho tu valoración, esperamos pronto tenerte de vuelta.Saludos

10/10 Excellent

Santiago

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Ynes T Trevino

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
it was very convenient, there was really nothing not to like
Stayed 10 nights in May 2022
Response from Gerente General on 21 Jun 2022
Gracias por evaluarnos Ynes! Un placer tenerte con nosotros, te enviamos un cálido saludo!

10/10 Excellent

Andres

Liked: Staff & service, amenities
Stayed 1 night in Apr 2022

8/10 Good

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Buffet is so limited
Stayed 2 nights in Apr 2022
Response from Gerente General on 29 Apr 2022
Gracias por evaluarnos Rebeca. Con gusto compartimos su observación de nuestro desayuno con nuestra área de AyB y calidad y servicio, gracias por el comentario. Le esperamos de regreso pronto, le envio un cálido saludo.

10/10 Excellent

Sofia Elizabeth

Liked: Cleanliness, staff & service, room comfort
Great location
Stayed 1 night in Apr 2022
Response from Gerente General on 6 Apr 2022
Gracias por evaluarnos Sofia! Nos encanta que nuestra privilegiada ubicación te fuera favorable en tu viaje. Te esperamos pronto de regreso. Recibe un cálido saludo.

10/10 Excellent

Geoffrey, Missoula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Decent location. Very helpful staff.
Stayed 4 nights in Mar 2022
Response from Gerente General on 6 Apr 2022
Thank you Mr. Geoffrey for evaluate us. It was a pleasure having you with us. Regards.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to feria de Leon it was right across the street and when I want to go plaza de piel it 11 min walk so everything is so close
Stayed 3 nights in Feb 2022
Response from Mr. on 15 Feb 2022
Thank you for with us, we look forward to seeing you on you next visit.

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fast check-in and really good location
Stayed 1 night in Dec 2021
Response from Sr. on 25 Jan 2022
Gracias por tu evaluación Daniel, ha sido un gusto recibirte en León. Gracias por elegirnos para tu estancia, esperamos verte pronto de regreso.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2021
Response from Georgina Cuadros, Gerente General on 9 Dec 2021
Gracias por tu evaluación Daniel, ha sido un gusto recibirte en León. Gracias por elegirnos para tu estancia, esperamos verte pronto de regreso.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, checkin was easy, room was comfortable. Good WiFi and a hot breakfast in the morning. Right across the street is a bus stop
Stayed 3 nights in Nov 2021
Response from Georgina Cuadros, Gerente General on 24 Nov 2021
Dear Gregory, thank you for evaluate us. We are happy that you have enjoyed your stay since your check in, our breakfast and our location, I gladly share your comments my team. We hope to return soon.

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option at good price. Central, close to amenities, transportation, etc.
Stayed 1 night in Nov 2021
Response from Gerente General on 18 Nov 2021
Thank you for visit us! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelnte y frente a la Feria de LEON!
Stayed 2 nights in Jul 2021
Response from Gerente General on 31 Jul 2021
Gracias por evaluarnos y compartir. Le enviamos un cálido saludo!

10/10 Excellent

JoeAlva, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel y ubicación cerca del centro de Leon
Stayed 1 night in Nov 2020
Response from Gerente General on 1 Dec 2020
Gracias por su evaluación. Esperamos saludarle de nueva cuenta muy pronto.

8/10 Good

FrankG, Los Angeles, CA.

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central to City, clean and convenient to our needs. Will revisit.
Stayed 1 night in Oct 2020
Response from General Manager on 10 Nov 2020
Thank you for evaluate us. We are pleased that you enjoyed your stay with us. We´ll be glad to see you again. Best regards,

10/10 Excellent

Omar, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service I recommend everyone stay there...Omar Alhayani USA
Stayed 1 night in Oct 2020
Response from Georgina Cuadros, Gerente General on 19 Oct 2020
Gracias por evaluarnos y recomendarnos! Reciba un cálido saludo de todo nuestro staff.

10/10 Excellent

Omar, Texas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly, cost convenient , new bulding
Stayed 2 nights in Mar 2020
Response from JEFE DE RECEPCION on 7 Mar 2020
Thank you for spend your stay with us we hope see you again.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but has all the essentials plus right next to the stadium.
Stayed 2 nights in Feb 2020
Response from City Express Junior Leon on 25 Feb 2020
Dear Daniel, Thank your for your comments, we were glad to have you with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from City Express Junior on 14 Feb 2020
Apreciable, muchas gracias por su puntuación la misma es muy importante para nosotros y continuar brindando un buen servicio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from City Express Junior León on 28 Jan 2020
Estimado huésped, buen día. Gracias por su puntuación y para nosotros es muy placentero que haya tenido una buena experiencia con nosotros. Lo esperamos en su próxima visita.