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Reviews of Home2 Suites by Hilton Lehi/Thanksgiving Point

3 out of 5
Home2 Suites by Hilton Lehi/Thanksgiving Point
3051 West Club House Drive, Lehi, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 989 reviews" "
Rating 8 - Good. 227 out of 989 reviews" "
Rating 6 - Okay. 55 out of 989 reviews" "
Rating 4 - Poor. 21 out of 989 reviews" "
Rating 2 - Terrible. 13 out of 989 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customer service, very clean, area seems safe, lots of dinning options except for sunday.
Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Liked: Cleanliness
Stayed 7 nights in May 2024

4/10 Poor

Floyd

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Run down and very dirty, blinds falling off the wall, tables dirty, furniture old and run down. We are previous Marriott owners for 40 years and decided to give other properties a go. The Hilton was as expensive as the other surrounding five star properties, but I have never stayed in such an unfit property. Kristy, the property manager was very understanding and helped us feel better about our stay. We are too old to be changing rooms or relocating.
Stayed 2 nights in May 2024

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was amazed with our experience. We don’t travel often, so it was a wonderful time!
Stayed 2 nights in May 2024

10/10 Excellent

Clinton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Always impressed when we stay.😊
Stayed 1 night in May 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
I always like the Home 2 Suites because I know what to expect when I book a room. This location is close to so many things, I even walked to the Lehi outlet mall! The sofa and bed headboard in my room however was looking a little dingy - maybe time to consider replacement. The room was clean (they always have been) just looking quite worn out.
Stayed 2 nights in May 2024

10/10 Excellent

Luz M.

Travelled with partner
Liked: Cleanliness, amenities
It was clean
Stayed 1 night in May 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at check in was great, nice property, comfortable bed, spacious room
Stayed 1 night in May 2024

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Michele

Travelled with family
Upon arrival we were greeted by an employee who had an amazing smile, then proceeded to offer us a welcome gift bag and went above and beyond to make sure we were all set. The room had a full kitchen and was everything we were needing for a quick overnight stay while traveling.
Stayed 1 night in May 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. We enjoyed the breakfast as well.
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We used to stay here whenever we traveled but this is our last stay. They let things go without repair and it’s too bad. The headboard in our room was vinyl and was flaking off. Shower soap dispensers were cracked, broken and falling off, couch needed to be cleaned, hallway needed vacuuming, breakfast was disgusting, fatty undercooked bacon that didn’t taste like bacon. We were very disappointed.
Stayed 1 night in Apr 2024

6/10 Okay

Heidi

Travelled with partner
Disliked: Property conditions & facilities
This property is very convenient to Thanksgiving point and all of the shopping and restaurants around the area. It also had a nice breakfast. However, the property was pretty run-down. There are scuff marks all around the elevator and hallways. The wallpaper is peeling in places. There are random stains on the carpet and one on the lampshade in our room. The headboard is vinyl and the color was flaking off. For the price and the location we just expected more.
Stayed 1 night in Apr 2024

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and was easy to access from I-15.. Staff was very nice and helpful. The toilet had bit of an issue and shower head needed some descaling. I would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Ericka

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Wish they had more 2 bed options, but otherwise, great staff, clean amenities, close to all the things we eant to do, and convenient.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Vg
Stayed 1 night in Apr 2024

10/10 Excellent

Justine

Business traveller, Travelled with partner
Liked: Amenities
I think we paid $132 plus tax. The value for the money was strong. Excellent bed, room, workout and laundry space and good breakfast means we will aeek out this facility again!
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amongst the best we've experienced. The only negative feedback is how thin the walls seemed to be especially with the floor above is. 2 of the 3 nights, neighbors prevented a peaceful quiet sleep.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Tihani

Travelled with family, Travelled with family and small children
Liked: Amenities
Thank you for letting us enjoy Easter here because the weather was so ugly. Awesome sweet staff and just such a nice experience overall.
Stayed 1 night in Mar 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I15 Hiway
Stayed 1 night in Mar 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Derek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Roomy and had a good size fridge and freezer. Staff was super friendly and the location of the hotel is close to lots of food and shopping. Also very close to many attractions.
Stayed 1 night in Mar 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Danielle

Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great.
Stayed 3 nights in Mar 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

8/10 Good

Jana

Stayed 1 night in Feb 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and loved the location to Thanksgiving Point and Eagle Mountain
Stayed 2 nights in Mar 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

susan

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Dale, Elko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Feb 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Anna

Travelled with partner
Char is delightful friendly and so kind. We had a late check in she was so pleasant to speak with. Really enjoyed her company and checkin.
Stayed 1 night in Feb 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

4/10 Poor

Stacy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from hotel management on 26 Feb 2024
I'm sorry to hear you rated your experience at 2 out of 5. If there's anything specific you'd like to share about your stay or if there's anything I can assist you with, please feel free to let me know. Your feedback is important, and I'm here to help.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, affordable
Stayed 5 nights in Jan 2024
Response from hotel management on 6 Feb 2024
We're glad to hear that you found our hotel to be nice, clean, and affordable! If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Kathryn

Stayed 1 night in Jan 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

8/10 Good

Shayleen

Travelled with family
Liked: Cleanliness, amenities
Location was great. Bathroom door didn’t shut and the heater/ac could’ve worked better.
Stayed 1 night in Feb 2024
Response from hotel management on 6 Feb 2024
Thank you for your feedback, and we're pleased to hear that you appreciated our great location. We apologize for any inconvenience caused by the bathroom door and the performance of the heater/AC. Your comments are valuable to us, and we will address these issues to ensure a better experience for our guests in the future. If you choose to stay with us again, we'll strive to make your next visit even more comfortable.

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

10/10 Excellent

Ericka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. We'll definitely stay here again. For the price and how clean it is, we loved it. Perfect if you're attending Thanksgiving Point, and lots of restaurants close by. Also close to tons of shopping. Really great central location. Friendly staff. Breakfast is pretty blah, but otherwise, everything else was great!
Stayed 1 night in Dec 2023
Response from hotel management on 6 Feb 2024
Thank you for your kind review! We're delighted to hear that you enjoyed your stay at our property and found it clean and conveniently located. We appreciate your feedback regarding the breakfast, and we'll take it into consideration to improve our offerings. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to hotel when I’m in the Salt Lake/Utah Valley area. I love this place. The breakfast is great. The staff is friendly and the rooms are incredible for the value.
Stayed 2 nights in Jan 2024
Response from hotel management on 6 Feb 2024
Thank you for your wonderful review! We're thrilled to hear that you consider our hotel your new go-to spot in the Salt Lake/Utah Valley area. It's fantastic to know that you enjoyed our breakfast, found our staff friendly, and appreciated the value of our rooms. We can't wait to welcome you back on your next visit!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Condition & Location
Stayed 2 nights in Jan 2024

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Jan 2024
Response from hotel management on 11 Mar 2024
Thank you for sharing your rating with us. We regret that your experience fell short of your expectations. Your feedback is invaluable as we continuously strive to improve our services. We take your concerns seriously and will use them to address any areas needing improvement. If you have any specific suggestions or further feedback, we'd appreciate hearing from you. We hope for the opportunity to better serve you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kaylee

Stayed 1 night in Jan 2024
Response from hotel management on 1 Apr 2024
Thank you for your positive review, we hope to welcome you back soon!

8/10 Good

Sam, Las Vegas

Stayed 1 night in Jan 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice and quick stay. Good place to be, food all around and the room was great.
Stayed 1 night in Jan 2024
Response from hotel management on 6 Feb 2024
I'm glad to hear that you had a pleasant stay! If there's anything we can do to make your next visit even better, please feel free to let us know. We hope to see you again soon!

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of timpanogas
Nice view of timpanogas
Stayed 1 night in Jan 2024
Response from hotel management on 6 Feb 2024
It's great to hear that you enjoyed the view of Mount Timpanogos during your stay! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 Okay

Cory

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We liked the area. Its close to Thanksgiving point and to lots of food and shopping options! The pool was worm and heated we loved it probably the best part of our stay we like a couple of things with the room and breakfast. we didn't like the shower head it sprayed all over the place barley hit your body. also the sink drain smelled in the kitchen made the room smell funny. The bed sheets had yellow stains.and didn't fit the king bed and kept coming off the bed. the breakfast was not good for kids. one of the waffle makers was broken and the food options were dry breakfast sandwiches and barely cooked bacon. Overall an okay stay!
Stayed 3 nights in Dec 2023
Response from hotel management on 6 Feb 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the area and the heated pool. However, we apologize for the issues you experienced with the shower head, sink drain, and bed sheets. Your comments are valuable to us, and we'll make sure to address these concerns to improve our guests' experience. We'll also take note of your feedback regarding the breakfast options and ensure that they meet the needs of all our guests, including children. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property. Clean, comfortable and friendly staff. Will definitely stay there again!
Stayed 3 nights in Dec 2023
Response from hotel management on 6 Feb 2024
Thank you for your wonderful feedback! We're delighted to hear that you loved everything about your stay, from the cleanliness and comfort to the friendly staff. We look forward to welcoming you back again in the future for another enjoyable experience. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024