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Reviews of Fairfield By Marriott Bali Legian

4 out of 5
Fairfield By Marriott Bali Legian
Jalan Sri Rama 8 C, Legian, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 248 reviews" "
Rating 8 - Good. 58 out of 248 reviews" "
Rating 6 - Okay. 16 out of 248 reviews" "
Rating 4 - Poor. 5 out of 248 reviews" "
Rating 2 - Terrible. 2 out of 248 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unable to sign off anything off to the room to pay at departure Had to pay everything at once even the laundry Floor tiles in the bathroom / toilet are lethal when wet !!!! Will be back to Bali but not here
Stayed 6 nights in Apr 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Awesome management, very clean rooms and buffet was excellent! Highly recommend to all.
Stayed 1 night in Apr 2024

8/10 Good

Ashwell Wentzel

Liked: Cleanliness, staff & service, property conditions & facilities
The menubwas limited to same every night no halal foods
Stayed 7 nights in Apr 2024

10/10 Excellent

DARARTU-DIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned every day, you can choose if you want your sheets changed and towels changed! The beds were made every day and the staff were amazing and very helpful,
Stayed 10 nights in Mar 2024

8/10 Good

Yousef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall rating is 4/5. The reason it isn't 5/5 is due to two things. The hotel itself is great, facilities, swim up bar, room, and whatnot. The two things where it is lacking is the noise from connected rooms. We had to change rooms due to the noise of other guests and it took two hours for the hotel to address this with the room next door after we alerted them to the issue. We were moved the following day. Secondly and this one is a major issue. The breakfast. Very limited options and food quality was lacking. Although this may sound like a personal issue. I couldn't eat the hot food 2 days in a row due to lack of taste and variety. Even the eggs were very runny and tasted a bit interesting. I hope the hotel is able to rectify the breakfast issue before my next stay as the hotel and staff are perfect. We stayed for 8 nights and would go back.
Stayed 8 nights in Mar 2024

8/10 Good

Leah, Miyoshi Shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place and staff, food is good. I was a little disappointed because in the day of silence during the Nyepi celebrations people from the swimming pool were laughing, talking and shouting in their loud voices. And no one from the hotell staff to remind them that we should talk in our low voices to respect the meaning of the Nyepi day.Not only in the evening but the whole 24hrs of the celebration. And respect the other guests who went to Bali on the day of silence to experience a day of solitude and reflection. That is the main reason why some people go to Bali on Nyepi day. That’s the only thing i was a little disappointed .
Stayed 3 nights in Mar 2024

8/10 Good

Ratnawati

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Azis the front liner is very friendly and good when explaining hotel facilities. We appreciate that Hotel extended our requests which made our 3 nights stay excellent. Only the toilet sink needs replacement as everytime use it the tap got sounds. Its not new hotel but overall its clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Feb 2024

8/10 Good

Lolyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024

10/10 Excellent

Debora Aparecida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Staff very friendly and ready to help any time. Great swimming pool and bar. The food was great and yummy! I would recommend to friends and family.
Stayed 10 nights in Feb 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very modern and clean. The staff are amazing. Can’t go wrong staying here.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ahmad Fauzy Nur Hayati

Liked: Cleanliness, staff & service, property conditions & facilities
i appreciate that the staff immediately upgraded my room once they found out im an elite member. The service as usual is very good with a lot of options for breakfast. Room is clean and the area is quite near to attractions.
Stayed 1 night in Feb 2024

8/10 Good

Ramesh

Liked: Cleanliness, staff & service
Disliked: Amenities
Curious as to why guests are required to wait at check out till the front staff clears the room of any issues with the housekeeping teams. After having stayed in many 5 star facilities that don’t practice this was made to feel as though they are checking if any room issues or other amenities taken. Might be worth considering
Stayed 3 nights in Feb 2024

10/10 Excellent

Nisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent food, staff, room …5 stars!
Stayed 1 night in Feb 2024

10/10 Excellent

Stewart Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay at the Marriott each member of staff were amazing and went above and beyond to make sure everything was perfect for us and our family. Honestly could not fault this hotel at all and so glad we stayed there. Thanks again
Stayed 7 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Davia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They polite and respectful and treated me well
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the breakfast was excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

Asan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jalelah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room: The bed and pillows were pretty comfortable. And the room was spacious enough for a couple and a 3yo. Plenty of space to hoard food. It came with a balcony which doesn't have any furniture. We didn't spend time there but it came in handy to dry our swim clothes. Toilet: The toilet was my least favourite part of my stay. The water flooded while showering before subsiding. Another thing that affected me that may not matter to others is that the door to the toilet can't be fully open when the glass door to the shower area is closed. Service: Whatever the hotel lacked, it made up with excellent service, exceeding my expectations. Every single staff member we encountered displayed such great attitude and that always started our day well. Swimming pool: Hands down our favourite part of our stay. We spent time in the pool every day of our 5-day stay. The kids' pool was so accessible to our daughter who generally is scared of water. It was such a relief and much-needed rest. The adult pool was also comfortable. There were two floating bean bags in the pools which we had fun with as well. Location: It was very convenient to order food from and travel from with most Gojek rides costing us the minimum of 21,000 IDR. Overall, I highly recommend this hotel. It was very worth it!
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel (rooms were super clean) hotel was away from the hustle and bustle, which made it super relaxing Staff were fantastic (always friendly) Easy to get around to places Highly recommend this property
Stayed 11 nights in Jan 2024

10/10 Excellent

Qi

Stayed 3 nights in Jan 2024

10/10 Excellent

Gillian Louse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel - it’s away from the noise and hustle and bustle , set back near the river. Which was nice - the hotel was so peaceful and the staff are just amazing. Very friendly and you never wait for anything. It’s clean and relaxing. The breakfast is fabulous and the happy hour goes from 1-9pm! We will be back !
Stayed 5 nights in Dec 2023

10/10 Excellent

garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the staff were amazing and always smiling. Would highly recommend
Stayed 8 nights in Dec 2023

10/10 Excellent

TOM L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Thank you to Mitha, Christo , Lady and other staff names I cannot remember. Special mention to Chef Wayan, his cooking is delicious and his team work hard to produce excellent dishes. Lovely hotel, slept well, great breakfasts and very lovely staff. I stayed in room 529 last week which had a balcony. Next door is laundry called ADITHA , the owner is very nice and will do all your laundry and iron it for 15,000 (£0.75) per KG or 20,000 if you need it back in 3 hrs. I booked several tours via Go Get Your Guide app and they all picked me up from the hotel lobby. Hotel has a free shuttle bus at 10am to the beach, just book it at reception for free. Or you can walk there or take a GRAB taxi , just download the app. Lovely hotel, I enjoyed my stay.
Stayed 4 nights in Dec 2023

8/10 Good

Bianca

Stayed 3 nights in Nov 2023

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful helpful staff swim up bar one of the most comfortable beds and the pillows pumpkin soup chicken parmigiana bbq chicken pizza and garlic bread was our go to dinner with a few blue lagoon cocktails happy hour but 1 get one free all afternoon yummmm Eka was our waiter on our last night super friendly great experience no mosquitoes/bugs in the rooms highly recommend thank you for an amazing stay
Stayed 5 nights in Oct 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, good amenities and clean
Stayed 3 nights in Sep 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
excellent service, they can even arrange a courier pick up at the hotel
Stayed 7 nights in Aug 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear Jane, Warm greetings from Fairfield by Marriott Bali Legian and thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It was our great pleasure to assist you during your stay. Our team always tried to provide you with the best possible service to ensure that you had a wonderful time. We are pleased to hear that you had a wonderful experience at our hotel and enjoyed the services and facilities our hotel has to offer, and we all look forward to welcoming you back to Fairfield by Marriott Bali Legian. Best Regards, Sugeng Purnomo Cluster Director of Sales and Marketing

10/10 Excellent

Deven, San Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in the grand suite has some drainage issues, the water goes down really slow which potentially could over flow into the bathroom if you take a long shower. Besides the "Bali humidity smell" that's in most hotels and villas everything was clean. Maybe invest in a dehumidifier for your rooms to stop the mold smell. Service was excellent besides these small issues.
Stayed 1 night in Aug 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear Deven, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking time to share your feedback during your stay at Fairfield by Marriott Bali Legian. Your review really helped us improve our service. With much regret, we learned that some aspects of the room did not meet your expectations. Please accept our sincere apology for any inconvenience that you might experience during your stay. Our team is always available to assist you with anything to providing other amenities for your convenience during your stay. We look forward to welcoming you back to Fairfield by Marriott Bali Legian. Best regards, Sugeng Purnomo Cluster Director Sales and Marketing

10/10 Excellent

TWU SHIUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy staying in Fairfield By Marriott Bali Legian hotel. Its clean, quiet and comfortable, easily accessible to all places. The hotel swimming pool is great, employees are very nice and helpful. The food is delicious with good selections, and the waitress Sari services are outstanding. I will stay here again. 😃
Stayed 5 nights in Aug 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear TWU SHIUAN, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking time to share your experience during your stay at Fairfield by Marriott Bali Legian. It was our great pleasure to assist you during your stay. Our team always tried to accommodate your stay with the best service possible to ensure you had an amazing time. We are delighted to hear you had an amazing experience at our hotel and enjoyed the service and facilities our hotel had to offer. All of us look forward to welcoming you back to Fairfield by Marriott Bali Legian. Best regards, Sugeng Purnomo Cluster Director of Sales and Marketing

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jul 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear Rita, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little resort. Staff were excellent, rooms were large, breakfast was on point. We had 2 poolside rooms which was great to be able to step out the door directly into pool Only downside, pool was a little cold due to not getting enough sun, but may not bother some and it was not really walkable to anything I would stay again
Response from Sugeng Purnomo on 10 Oct 2023
Dear Rebecca, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

10/10 Excellent

saru

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and good customer service.Highly Recommended.
Stayed 5 nights in Jul 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear Saru, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking time to share your experience during your stay at Fairfield by Marriott Bali Legian. We are delighted to hear that you enjoyed your stay with us. Our team always ensures that our guests have a great time and feel welcome. It was an honor for us to assist you during your stay and make it a pleasant and memorable experience. Your positive feedback will be a motivation for us to continuously improve the quality of our services..All of us look forward to welcoming you back to Fairfield by Marriott Bali Legian. Best regards, Sugeng Purnomo Cluster Director of Sales and Marketing

10/10 Excellent

Sabz

Liked: Cleanliness, staff & service, property conditions & facilities
The whole staff was outstanding!!!! I can’t remember the receptionist’s name who initially checked us in, but it was something like ?Neeta and they were completely attentive to our needs! We stayed in their I think ?junior suite (with the jacuzzi). We stayed for our honeymoon last Nov 2022. They treated us like royalty and we felt so special throughout our whole stay. They definitely give fresh toiletries daily. We loved that almost everywhere in Bali including the hotel had halal food. I would recommend ordering from their menu, although we only purchased from it once throughout the 11 or so days that we were there. The only recommendation I have is to please consider having a microwave for each room, because although their kitchen was willing to heat up our food for us, their kitchen also closes at 10, and is a bit of a hassle to have to do this every time. Other than that we had such a blast that we are still missing it till this day and would love to come back to this hotel in a heartbeat! Terimah kasi to the Fairfield Marriot legian staff!!! We love you all💚💚💚!!!
Response from Sugeng Purnomo on 13 Jun 2023
Dear Sabz, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking time to share your experience during your stay at Fairfield by Marriott Bali Legian. We really appreciate it and are glad to hear that you enjoyed your stay with us. Our team always make sure our guests have a great time and feel welcomed. It was our great pleasure to assist you during your stay and make it an enjoyable and memorable experience. Your feedback will be shared with our team.All of us look forward to welcoming you back to Fairfield by Marriott Bali Legian. Best regards, Sugeng PurnomoCluster Director of Sales and Marketing

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people that worked here did their best to make sure I ordered the proper food I needed. The welcome drink was on point. The breakfast bar was on point.
Stayed 1 night in May 2023
Response from Sugeng Purnomo on 5 Jun 2023
Dear Jennifer, Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for staying with us. We are pleased to learn that the services offered by our team and the facilities meet your expectations. Our team always strives to make your stay as delightful as possible, and we are glad you enjoy it. We are looking forward to welcoming you back to Fairfield by Marriott Bali Legian. Best regards, Sugeng PurnomoCluster Director of Sales and Marketing

10/10 Excellent

John

Stayed 8 nights in May 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear John, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

10/10 Excellent

Levi

Stayed 5 nights in May 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear Levi, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay
Staff are very friendly, helpful and accommodating. Buffet breakfast has good variety and caters to various culture. Rooms and other amenities are clean. Overall, a very enjoyable stay.
Stayed 5 nights in Apr 2023
Response from Sugeng Purnomo on 8 May 2023
Dear Anonymous, Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for taking time to share your experience during your stay at Fairfield by Marriott Bali Legian. It was our great pleasure to assist you during your stay. Our team always tried to accommodate your stay with the best service possible to ensure you had an amazing time. We are delighted to hear you had an amazing experience at our hotel and enjoyed the service and facilities our hotel had to offer.All of us look forward to welcoming you back to Fairfield by Marriott Bali Legian.Best regards, Sugeng PurnomoCluster Director of Sales and Marketing

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are excellent, everything exceeded our expectations. The only minor issue was location.
Stayed 3 nights in Apr 2023
Response from Sugeng Purnomo on 14 Apr 2023
Dear DAVID,Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for choosing our hotel during your visit to Bali. We are glad you enjoyed your stay with us. Our team always strives to make your stay enjoyable. Our hotel is near some tourist destinations around Legian, Seminyak, Kuta, and some of Bali's best nightlife. Guest can easily access that area using a motorcycle, and we also provide free shuttle service to Double Six Beach, which is about 9 minutes away from our hotel. We look forward to welcoming you back to Fairfield by Marriott Bali Legian.Best regards,Sugeng PurnomoCluster Director of Sales and Marketing

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear Mark, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

6/10 Okay

Pauline

Travelled with group
Liked: Room comfort
Poor restaurant service. Very slow. Food was average.
Stayed 7 nights in Feb 2023
Response from Sugeng Purnomo on 8 Mar 2023
Dear Pauline, Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for taking time to share your feedback during your stay at Fairfield by Marriott Bali Legian. With much regret, we learned that some aspects of our hotel did not meet your expectations. Please accept our sincere apology for the inconvenience that you experienced during your stay. Our team always strives to provide you with the best experience for your convenience during your stay. Your feedback will be shared among our team to improve our service and facilities.We look forward to welcoming you back to Fairfield by Marriott Bali Legian with improved service and facilities.Best regards, Sugeng PurnomoCluster Director of Sales and Marketing

6/10 Okay

????

Stayed 7 nights in Feb 2023
Response from Sugeng Purnomo on 10 Oct 2023
Dear ????, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and hotel/resort type of feel/set up. Excellent value for the price, I would highly recommend without hesitation.
Stayed 6 nights in Feb 2023
Response from Sugeng Purnomo on 27 Feb 2023
Dear Mario,Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for taking time to share your experience during your stay at Fairfield by Marriott Bali Legian. It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We are glad you enjoy the service given by our staff and facilities at our hotel. All of us look forward to welcoming you back again to Fairfield by Marriott Bali Legian.Best regards, Sugeng Purnomo Cluster Director of Sales and Marketing

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Best hotel staff
Small hotel with big service, all the staffs were amazing- from the reception to the restaurant. We would like to specially thank Agus from the main restaurant with his team, the service we received from him was exceptional! Lady and her team from the reception was warm and personable too, I felt welcome the moment I stepped into the lobby! My only complain was the walkway to the rooms needed maintainance and to be more sheltered.
Stayed 1 night in Jan 2023
Response from Sales Marketing on 1 Feb 2023
Dear Anonymous,Warmest greetings from Fairfield by Marriott Bali Legian. Thank you for taking time to share your experience during your stay. We are pleased to learn that the services offered by our team meet your expectations. We do apologize if some aspect of our facilities did not meet your expectations. Your feedback has been shared with the team in order to improve our facilities and services.All of us look forward to welcoming you and your wife back to Fairfield by Marriott Bali Legian.Best Regards,Sugeng PurnomoCluster Director of Sales and Marketing

8/10 Good

Lorraine Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property in a great location!
Stayed 7 nights in Jan 2023
Response from Sugeng Purnomo on 24 Jan 2023
Dear Lorraine Anne,Warmest greetings form Fairfield by Marriott Bali Legian.Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed your stay with us. It was our great pleasure to assist you during your stay for an enjoyable and memorable experience.All of us look forward to welcoming you back to Fairfield by Marriott Bali LegianBest regards,Sugeng PurnomoCluster Director of Sales and Marketing

4/10 Poor

william, Toronto

Response from Sugeng Purnomo on 10 Oct 2023
Dear William, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool area, and lobby. Rooms were very clean and modern...not old and dated
Response from Sugeng Purnomo on 13 Jan 2023
Dear Bob, Warmest greetings from Fairfield by Marriott Bali Legian.Thank you for staying with us. We sincerely appreciate it. We are pleased to learn that the services offered by our team and the facilities meet your expectations.We are delighted to be your preferred accommodation during your time in Bali.We look forward to welcoming you back at Fairfield by Marriott Bali Legian.Best regards,Sugeng PurnomoCluster Director of Sales and Marketing

8/10 Good

Jen Ni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Response from Sugeng Purnomo on 10 Oct 2023
Dear Jen Ni, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.

6/10 Okay

Ryan

Stayed 3 nights in Dec 2022
Response from Sugeng Purnomo on 10 Oct 2023
Dear Ryan, Warmest Greetings from Fairfield by Marriott Bali Legian, Thank you for taking the time to share your experience during your stay at Fairfield by Marriott Bali Legian. It is our pleasure to assist you during your stay to have a wonderful and memorable experience. We are glad you enjoyed the service provided by our staff and the facilities at our hotel. We all look forward to welcoming you back to Fairfield by Marriott Bali Legian, Kind regards, Sugeng Purnomo Cluster Director of Sales and Marketing.