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Rating 10 - Excellent. 61 out of 181 reviews" "
10 - Excellent
61
Rating 8 - Good. 89 out of 181 reviews" "
8 - Good
89
Rating 6 - Okay. 18 out of 181 reviews" "
6 - Okay
18
Rating 4 - Poor. 7 out of 181 reviews" "
4 - Poor
7
Rating 2 - Terrible. 6 out of 181 reviews" "
2 - Terrible
6
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Victor
Travelled with partner
18 May 2024
Liked: Staff & service
Disliked: Amenities
The entrance steps to high, no handrail, no dissable ramp, It is 5min walk through a very untidy lane to shops, 15min to beach through a very narrow lane. The bath room needs update,very tired, no hot water in sink, towels & sheets smelly
It’s disappointing, the bed is so smelly . Wifi not working u have to go level 1 to have wifi the room wifi is dead . Pillow n bed is very very stink I don’t know how they wash it it’s smell like months never wash . All pillow is with stain
Happy friendly helpful staff. Place was clean. Great having room service if you did not feel like going out.
Rooms a little tired just need an update. Bathroom especially
Leone
Stayed 14 nights in Aug 2023
10/10 Excellent
Lee
Travelled with family
17 Aug 2023
Friendly staff, clean and tidy,
Lee
Stayed 5 nights in Aug 2023
6/10 Okay
Carol
30 Jul 2023
Disliked: Property conditions & facilities
Good location and price but I would not stay here again. One staff member was outstanding the following morning but the afternoon we arrived they were very unhelpful. Most staff seem jaded. Rooms need a revamp and we had paid extra for a deluxe room, but average. However water pressure in shower was good as was size of room.
Shower filthy and half blocked fixtures and fittings loose and falling off. Bed was like trying to sleep on a wooden table. Although some of the staff were lovely others were rude and commanding overall not a nice way to take a break
I have stayed at Bali Chaya 3 times. The staff are extremely friendly and helpful. The rooms are great and location is close to everything in Legian. Definitely stay here.
It’s a good place and great value, been going there from start , starting to show west and tear , keep maintaining the premises, don’t let it go backwards guys
Hotel was very good and the beds were comfortable and the room was nice clean
Breakfast was well worth money hot and fresh
Meals in the hotel were good
everything was good foods excelent but the hotel is not on the main street like they said in hotel.com it is on back alley fare away like one block no light at night it is not safe there is the only thing no good
This is a quality hotel at budget prices, the staff especially Imelda were so helpful and happy. The rooms had comfy beds, great shower pressure with loads of hot water, good breakfast, good location, good pool and friendly guests - definitely no hesitation in recommending or returning here.
The Bali Chaya was a pleasant surprise! So clean and fresh. Bed was comfortable and linen was great quality. We had a ground floor room backing onto the pool and I was loved the fact we could pop out the door and have a swim. Pool was chrystal clear at all times perfect temperature, not warm like some pools in Bali. Service was great, respectful of your privacy and relaxation and the staff were there when you needed them. I will be going back here next visit for sure. It was very very quite for a hotel so close to the hustle and bustle of Legian
Bali chaya is in a central area, good location, breakfast was good, great shower with really hot water.
Only downfall which really isnt is the walk up lane at night not alot of light but we used a small torch.
At check in they told me they didn't have any rooms available with double bed... i booked it 6 months in advance... the sheets, towels and shower curtain were stained... i don't expect much when i pay that price but i at least want a clean bed and towels...
Verified traveller
Stayed 2 nights in Dec 2018
6/10 Okay
Verified traveller
1 Jan 2019
Liked: Staff & service
Disliked: Room comfort
This hotel is central to all amenities.
It does require new towels and sheets as towels are way over due for replacement.
Shower could do with a really good clean as there is mould in the grout.
Bed is hard as concrete.
You get what you pay for.
Loved this hotel. Was close to places to eat, atms, 5 min walk to the beach (there’s a short cut down), friendly staff, cool pool and drinks next to the bar. Loved this hotel. Must stay here!!
Excellent friendly staff best shower no water saver fresh clean room crazy cheap there for earth quake felt safe would recommend to all excellent value for money 27 Th trip to Bali will stay again in February 2019.