Search Hotels Near Lee Hall Mansion, Newport News

"Third time staying there. Staff has always been helpfull. Rooms are always clean. Food and amenities are great."

"very clean room"

"Room was not very clean. Found trash around one of the night stands when I was looking for the reason the night stand lamps and clock wasn’t working. Found out they weren’t plugged in. So, I plugged those in behind the mattress, nothing. Tried the switches on the wall. Nothing. So then I plugged them into a long extension cord that plugged into ANOTHER outlet on the same wall. Nothing! Two switches at the entryway did nothing. That’s when I noticed the electrical conduit coming out of the ceiling from somewhere else to power the TV, fridge, two lamps, and a power strip. The duvet cover was soiled with something white in drip pattern. The bathtub drained extremely slow. The stairwell strongly smelled of marijuana often. The back door that requires a key card doesn’t close. The breakfast wasn’t. If waffles are the only thing you want to eat, then you’ll be fine. My key card stopped working on my second day. Two attempts (two trips to the front desk) didn’t correct it. Finally fixed with management coming up with the “special key”. The laundry detergent vending machine didn’t operate. The room across the hall had set all of their trash outside their room, it sat there for a day and a half until it was finally removed. The blinds and curtains were broken! Oh! And, when I checked in there was a sign saying to go next door to the Red Roof Inn for assistance. Met that clerk halfway there. The property was not kept up. If they offer room 229, don’t take it!"

"It was a nice stay, i nust wish the game room and pool would have been open."

"Wonderful customer service and the room is good for the price you pay. Very affordable and clean ! "

"Expectations were low given the price point. The main areas were well maintained but the rooms were musty and there were no power outlets available to plug in anywhere near the bed. There were overseas outlets and the front desk didn't have any adapters or other solutions. The wi-fi wasn't working for most of our stay and the breakfast wasn't great. It could have been better. "

"We had a great stay! The staff were friendly throughout and helpful. It’s conveniently near Busch Gardens and Jamestown!"

"Fabulous resort - we stay there every chance we get!"

"There were multiple stains in the room’s floor, mold in the corner of the bathtub, no soap or tissues in the bathroom (I was able to ask for soap and they gave me 2 bars) and it was supposed to be a non-smoking room. While it didn’t smell like someone had directly smoked in the room, I could smell it in the room. I asked if the room beside mine (I was in 111) was a smoking room and was told yes. Must be coming in through the vents. Had to ask for WiFi and was given a code, and checkout was simply giving back the key. Nothing formal. Pretty unpleasant and disappointing stay, but I just needed a place to sleep for the night. Would definitely advise steering clear of The Crown Inn. "