Search Hotels Near Le Pas de l'Ours, Ugine

"Lovely staff, lovely room and lovely food "

"On check in told I had to pay for room as it wasn’t paid for. Paid again and then when checked back on bookings I had fully paid prior to arrival. I spoke to the lady on reception who asked me to come back in the morning for a refund as she was busy with a problem. Went back in the morning and provided her with receipts of both payments and she said she would get her superior to do it the next day. I have emailed and messaged through hotels.com and had no response. Shocking service for an error on their part. "

"Everything about the hotel itself was excellent, the property felt very new and clean, rooms were a good size and well equipped. The spa was also very clean and although small, was never too busy, and was separate to the main pool so for those looking for a little more quiet, it was for over 16s only. All to the staff were amazing, we had great communication from Emma before and during our stay, and Vinesh makes the best cocktails on the mountain! It was very accessible to the slopes, and has the nicest boot room we have ever had. The only drawback is the location for amenities, there is only one small (but very nice) food shop which sells wine, cheese and bread, and only 2 restaurants locally, so I'd recommend a food shop before you arrive, or be willing to drive/get a bus if you plan to cook more."

"Great location, friendly and welcoming service, both at reception and in the restaurant."