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Reviews of Hôtel la Croix Blanche

3 out of 5
Hôtel la Croix Blanche
BP 16 GRANDE RUE, Le Mont-Saint-Michel

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 171 reviews" "
Rating 8 - Good. 55 out of 171 reviews" "
Rating 6 - Okay. 23 out of 171 reviews" "
Rating 4 - Poor. 9 out of 171 reviews" "
Rating 2 - Terrible. 6 out of 171 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in after 6pm but they welcomed us without no complaints. Best location to visit Mont saint michele . As indicated by the hotel better to pack minimum.
Stayed 1 night in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yanet, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience being that it was at le mont saint michel.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal establishment for a successful stay
location and breathtaking view. quiet, clean and functional. Of course a little small and a lot of stairs but that's what we were looking for. Ideal establishment for a successful stay
Stayed 2 nights in Feb 2024

10/10 Excellent

EVERT, edinburg

Stayed 1 night in Dec 2023

10/10 Excellent

Sebastian, St. Saviour

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning view from the room and area around was amazing. Mont Saint-Michel explains everything. Maybe little bit overpriced but worth to visit and stay for one night when all tourists are gone and basically you got whole island for yourself. Love it.
Stayed 1 night in Dec 2023

10/10 Excellent

Karl, Edmonds

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice if you want to overnight on the island. Just expect to get your exercise from the many stairs to reach your room. Once you get there, the room is nice…and ours had a view of the abbey. Note also that the restaurant (for Auberge Saint Pierre) gives priority to hotel guests.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Edward, Tucson

Liked: Staff & service
Staff were excellent. Lots of stairs. All noises and voices from the creaky stairs to hallway conversations can be heard in each room - and presumably vice versa. But the place was otherwise excellent. My one complaint, I chose the hotel for the restaurant - which was closed! (Sigh)
Stayed 1 night in Oct 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mont Saint Michel charm
Quaint hotel. No elevator so access to our room on the top floor was by spiral staircase. Room small but fine for our 1-night stay, all to experience MSM lit up at night and in the early morning light. Magical.
Stayed 1 night in Oct 2023

10/10 Excellent

Joey

Stayed 1 night in Sep 2023

8/10 Good

Kinga

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location!
Stayed 1 night in Sep 2023

8/10 Good

Aaron

Stayed 1 night in Sep 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location with views of the abbey and the ocean. Rooms are small but have modern amenities considering the hotel is located in a historical building. I recommend staying two nights so you can get up before the crowds flock in, stay up later to wander the streets after the crowds begin to dissipate, and have an afternoon retreat to put your feet up when the crowds are at their peak. Loved our stay and will dream about returning.
Stayed 2 nights in Aug 2023

2/10 Terrible

Evan

Stayed 1 night in Aug 2023

4/10 Poor

Daniel, Hamilton

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room is ridiculously small
Stayed 1 night in Jul 2023
Response from Christelle on 1 Aug 2023
Good morning,You want to stay in a village dating from the Middle Ages, I remind you that at that time, the constructions were small, our hotel dates from the 14th century and we adapted to the structure of the building to fit out our rooms. So yes, the rooms are small but have all the comforts. Otherwise, you had to stay on the mainland where you would find modern hotels with bigger rooms.SincerelyChristelleThe booking office

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Aliona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel exactly inside Mount San Michelle
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the few places to stay on Mont Saint-Michel. We decided to splurge because we wanted to experience the island after the crowds were gone. The room was very up-to-date and well thought out. We had a view of the bay and kept the window open all night to stay cool. No cooling otherwise. Also up lots of spiral stairs. We were allowed to leave our backpacks before check in and after check out so we could walk unhindered. Comfy bed, lots of pillows, mini fridge, we didn't try TV. Wonderful shower.
Stayed 1 night in Jun 2023

8/10 Good

Beatriz

Stayed 1 night in Jun 2023

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional. Hotel is clean. Not a fancy hotel but certainly a decent place to stay. I would stay there again.
Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location! Staying on the island allows for uncongested enjoyment of the village before 9:00 am and after 8:00 pm. View of Saint Michel was phenomenal from the room window. Restaurant was open late. Close to La Mere Poulard
Stayed 2 nights in May 2023

10/10 Excellent

Fani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing cozy hotel. We asked for a room with ocean view, and the view from our window was really amazing. Located very centraly almost at the entrance of Mt St Michel. The room was quite spacious, comfy beds and nice bathroom-shawer. Clean and comfortable. We did enjoy our one night stay.

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the trip
I will start by saying, my wife and I would definitely stay here again and recommend it. The price is high for the room, but the experience of staying on the wildly crowded island overnight when you can wonder around completely isolated is well worth it. But there are some small things to note. Pick the view of the abbey if you can. It was amazing to watch as the sunset and the lights came on from our room window. Not much to look at on the water side that you haven’t already seen. Restaurant and desk was randomly closed it seemed, but the hotel next door had one and handled everything. The restaurant bit seems trivial but the island shuts down early and having a spot to eat or drink with your lodging would’ve been great. The rooms are a little old but are clean, and you can’t complain too much when visiting a 1300 year old castle. The bed wasn’t amazing but it was doable for a night. Overall, this was one of our favorite parts of our France trip and a stay on the island at La Croix Blanche on Mont St-Michel was a great experience. 8/10
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it! Wind blew hard all night. It was fantastic.

2/10 Terrible

Karl

Travelled with family
Disliked: Staff & service
They gave away our room so we had nowhere to stay. Was supposed to be "pay at hotel". When we arrived they said they gave it away because it was not pre-paid and no valid c.c. They did not call and said they sent an email earlier that day....they did not! Said it was supposed to be pre paid and any confusion was Expedia's fault!
Stayed 1 night in Sep 2022
Response from Christelle on 14 Oct 2022
Dear sir,We take your comments into account and we are sorry for what happened. For our part, it is well written on our side that we must collect the payment on the customer's card, so we have applied these conditions. If EXPEDIA communicated bad information, we are for nothing. On the day of your arrival, we wanted to make the payment but the card you gave us was invalid and therefore no longer guaranteed the reservation. We tried to call you but the phone number didn't work so we sent you an email notifying you of this. Since that was the only means of communication we had with you. Having had no return from you that day and noting that you had never reconfirmed your reservation since May 15 (day of the reservation) for your arrival on September 03, we have therefore taken the liberty of canceling this stay, as this is no longer covered via your credit card number.SincerelyThe booking office

6/10 Okay

Helen

Stayed 1 night in Sep 2022

10/10 Excellent

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are on the property (ISLand ) after the tourists leave. That’s the experience you need to see and feel. Amazing !!!!
Stayed 1 night in Sep 2022

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2022

10/10 Excellent

marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and amazing place
Stayed 1 night in Sep 2022

10/10 Excellent

marisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staying at a hotel inside Mont St Michel was magical and spectacular. The location was amazing and the staff was the best. Having the restaurant at the hotel was excellent as well. Thank you for a second to none experience. I have traveled extensively and this is one of my favorite trips. Thank you!!
Stayed 1 night in Sep 2022

4/10 Poor

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Sheryl

Stayed 1 night in Aug 2022

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You check in at a different place so check that out ahead of time. You have to call ahead of time for the electronic code tp park in P3. Do not park until you see P3 parking that says no left turn but make a left turn anyway because this is for hotels. Then you stand in line with everyone else with your luggage to take the free shuttle. Where it drops you off is quite a long walk then to the hotel. Bring the least possible for overnight. You can store your luggage where you check in. You have to carry your luggage both upstairs and then downstairs. Once we checked in we then carried our luggage up 3 flights of narrow winding stairs. The room was great. No air conditioning but you just open the windows. The view is gorgeous. You can hear people talking all night until about 12 midnight then it quiets down. The location permits you to walk all over. In the evening there is a special program inside the abbey. You walk up quite a long way to purchase your tickets and then attend. Many fabulous restaurants all over. I recommend not going in July or August. We could barely move or walk it was so crowded. But we loved the hotel! We enjoyed eating at their partner hotel Auberge St Pierre. It was fabulous!
Stayed 1 night in Aug 2022

10/10 Excellent

Carmen

Stayed 1 night in Aug 2022

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Know that none of the hotels have AC, it's banned on the island. The location of this hotel is great. Our only problem was the device the room card went into to keep the lights on wasn't working right. We had to keep playing with it to get it to work. Open the windows at night and you'll get a great breeze and it'll be plenty cool. We'd stay there again.
Stayed 1 night in Jun 2022

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Entry was not explained clearly and hence caused much confusion and frustration. And while the room itself was magnificent, the howling and even at times screaming wind through window casing cracks prevented pretty much any sleep.
Stayed 1 night in Apr 2022

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring and experiencing Mont St Michel and the Abbey. Great Restaurant at the St Pierre. Entire staff was very friendly and welcoming. Parking and shuttle was easy to use and efficient. Make sure you call ahead to get your parking (Lot P3) access code.
Stayed 1 night in Apr 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and comfortable
Stayed here in March during the week, and it was delightful. The village is so interesting, the room had all the amenities, and the view looking toward the southeast bay was magnificent. Loved that the Windows opened. Water pressure and heat were excellent to warm up after a cold day outside. That BRD was also super comfortable, and it was silent at night! Definitely memorable. The staff member showed us to our room. It’s definitely a walk into the past, so pack light!
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a lot of charm
Stayed 1 night in Jul 2021

8/10 Good

Elena Gabriella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to Mont Saint Michel. There is are restaurants on site. Given the historic nature of the site, there are no elevators which is totally understandable.
Stayed 1 night in Feb 2020

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for one night on the island.
Nice hotel with some rooms with bay views. Room was dated but clean and roomy for one. No elevator only spiral case to floors. Can be cumbersome with luggage. Pack lightly. Did not go to restaurant but noticed lack of service to patrons who some of them left with service. Overall nice hotel for a short stay.
Stayed 1 night in Dec 2019

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied!!
We had to stay to another sister hotel because this particular hotel was apparently closed. The hotel we stayed in was comfortable and staff was friendly and accommodating.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice reception staff at a neighboring hotel as la Croix Blanche was under some renovation/repair at least on ground floor. The circuitous route to get to the room(in the rain) included a outside stairs accessing the ramparts, a short walk along them then a descent and ascent to access the rear entrance to the hotel and finally the forewarned ascent up a few flights to the top floor room. Small room as expected and satisfactory bed and bath. The small windows, indeed, looked out to the tides and was the best aspect of the room in the morning. Did not try breakfast.
Stayed 1 night in Oct 2019