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MGM Hôtels & Résidences – Résidence Chalets de Joy

5.0 star property

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Résidence Les Chalets de Joy provides a restorative escape where travelers can unwind in the steam room or schedule a revitalizing massage. The property features convenient laundry facilities and an indoor pool, with in-room WiFi keeping guests connected throughout their stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
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Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 7:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during May, June, September, October and November.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 100 per pet, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does MGM Hôtels & Résidences – Résidence Chalets de Joy have a pool?

Yes, this property has an indoor pool.

Is MGM Hôtels & Résidences – Résidence Chalets de Joy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at MGM Hôtels & Résidences – Résidence Chalets de Joy?

Self-parking is free at this property.

What time is check-in at MGM Hôtels & Résidences – Résidence Chalets de Joy?

Check-in start time: 5:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at MGM Hôtels & Résidences – Résidence Chalets de Joy?

Checkout is at 10:00 AM.

Where is MGM Hôtels & Résidences – Résidence Chalets de Joy located?

Situated in Le Grand-Bornand, this luxury residence is within a 15-minute walk of La Joyère Gondola, Le Rosay Gondola and Heritage Museum. La Cote Ski Lift and Le Grand-Bornand Golf Course are also within 3 miles (5 km).

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, room comfort, communication

Great ski holiday

Family ski trip. The accommodation is beautiful the apartments are comfy and cosy. The spa is great after a days skiing. We took advantage of the in-house catering which was great after a days skiing.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities, communication
We thoroughly enjoyed our second visit to Chalets de Joy this year. The property is new, immaculately clean and spacious apartments. We love that the residence has the facilities of a modern alpine hotel, with the space and convenience of your own apartment. For winter ski lift access however, it is a 5 minute walk down a relatively steep hill with your ski equipment. We decided to drive down to the gondola instead, which was a little disappointing as we were not expecting this.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excellent Stay

Lovely staff and welcome. Stunning views of grand Bornand. Apartment clean. Well presented. Was unusually hot so would have benefitted this time with air conditioning. Pool and spa excellent. Massage excellent too. Could have done with a mid-week cleaning service (even if for an additional price). Car park excellent. Check-out was a little stressful especially given the kitchen cleaning requirement, which I think should not be a guest requirement. Suggestions would be a little shuttle for those less able down the hill at particular times. Potentially a food corner for unused, unopened food that could be repurposed by staff or guests.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Jean-Philippe

Liked: Cleanliness, amenities, communication
Appartement de très bon standing et bien équipé. Personnel très courtois. Spa de très bonne qualité. Seul point négatif, résidence située troo loin des commerces. Min 15 min de marche pour boulangerie
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, communication
Chambre impeccable; SPA de très bon niveau, salle de sport top, à 5 minutes à pied des piste. Vraiment top.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gaulthier

Liked: Cleanliness, room comfort, communication

Bel établissement, très bonne experience

Très bel établissement avec une qualité d’accueil et de service très appréciables au fil du séjour. L’équipe est tres agréable . Nous avons également apprécié le soin apporté à la conception et qualité des matériaux. Merci et à bientôt.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Séjour 5 étoiles en montagne

Excellent séjour. Équipe très pro, emplacement idéal, équipements tout neufs et de grand standing.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ryan

Stayed 4 nights in Jan 2026
Verified

8/10 Good

CAMILLE

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2024
Verified

8/10 Good

Jean-Marc

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Magali

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

STEPHANE

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Feb 2023