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It is close to the main train station which is very convenient. It is good to have a restaurant inside the hotel. The breakfast is excellent.
Xunming
Stayed 1 night in May 2024
Response from JB on 24 May 2024
Hello,THank so much for your great review.We have taken note that you particularly appreciated the location and the quality of the restaurant.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
Great location, less than 10min walk from the train station. Staff were very friendly. Great buffet breakfast with hard boiled eggs, breads, meats and cheeses, cereals, espresso. Walking distance down to the lake or up to the castle area. Transit card included which I didn't not use.
Julie
Stayed 1 night in Mar 2024
Response from JB on 25 Mar 2024
Madam,I warmly thank you for your great review and comments.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
Quarto bem espaçoso, atendimento impecável e o restaurante excelente
Rafaela
Stayed 1 night in Mar 2024
Response from JB on 8 Mar 2024
Hello,Thank you so much for your great review. We have taken note that you particularly appreciated the comfort of your room, the quality of the service and the restaurant. We look forward to hosting you back in a near future.Kind regardsJoris BarbotinDirector
10/10 Excellent
Tomasz
Travelled with partner
6 Jan 2024
Liked: Amenities
Excellent choice all around.
Tomasz
Stayed 3 nights in Jan 2024
Response from JB on 11 Jan 2024
Hello,I thank you for your great rating. We look forward to hosting you back in a near future.Kind regardsJoris BarbotinDirector
10/10 Excellent
Viviane
30 Dec 2023
Liked: Amenities
Viviane
Stayed 2 nights in Dec 2023
Response from JB on 31 Dec 2023
Madame,Je vous remercie chaleureusement pour cette excellente évaluation. Nous vous souhaitons une excellente année 2024. À très bientôt au Mirabeau.Bien à vous.Joris BarbotinDirecteur
Very pleasant stay. The hotel is 5 minutes walk from Lausanne's train station so very comfortable. Close to shops and restaurants. Facilities and room in great condition and breakfast was lovely.
Tal
Stayed 2 nights in Nov 2023
Response from JB on 15 Dec 2023
Hello,I warmly thank you for your great review and comments. We have taken note that you particularly appreciated the location, the comfort of your bedroom and the quality of the buffet breakfast. We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
We had a very enjoyable stay at the Best Western Plus Hotel Mirabeau. It is in a great location. The hotel was clean and well maintained for its age. The staff were incredibly helpful. I would stay here again.
Heather
Stayed 3 nights in Nov 2023
Response from JB on 7 Nov 2023
Hello,I thank you very much for your nice review.We have taken note that you particularly appreciated the location, the cleanliness of your room and the friendliness of the team.We look forward to welcoming you back in a near futre while travelling to Lausanne.Kind regardsJoris BarbotinDirector
The hotel exceeded my expectations. The room was comfortable. Great old building with high ceilings. Great breakfast spread. Particular shout out to the front office person who checked me in and whom I saw in the evenings during my stay. He helped me understand very quickly the subway/tram system and also helped me obtain very quickly and efficiently a dinner reservation at a well regarded Fondue restaurant. Location is ideal for getting to all parts of the town (Ouchy included using the tram).
Jonathan
Stayed 2 nights in Oct 2023
Response from JB on 7 Nov 2023
Hello,I warmly thank you for your great comments and review. I will pass on your congratulations to Hamid.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
This hotel is fabulous, clean, comfortable, the staff there are very nice! The breakfast is excellent, decent, quality. What a pity that we had to skip our breakfast on our last day because of the itinerary, the staff can also give us the take-away breakfast, simple but great~! Thanks much again! 😊😊
Verified traveller
Stayed 3 nights in Oct 2023
Response from JB on 6 Nov 2023
Hello,Thank you so much for your great review. We have taken good note that you particularly appreciated the friendliness of the team and the quality of the buffet breakfast.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
The hotel and rooms are now very old fashioned. No overhead shower that works properly, and at the hotel front entrance you have to drag your suitcase up four steps. What is EXCELLENT about this hotel is the restaurant: very good food, spotless, excellent service.
Great hotel in Lausanne and very close to transport. The restaurant is excellent. Remember to put the do not disturb sign on your door, especially if you are having a nap.
Graham
Stayed 2 nights in Oct 2023
Response from JB on 16 Oct 2023
Hello,I warmly thank you for all your great comments. Please acept my apologies if you have been disturbed during your nap.We look forward to hosting you back in a near future.Kind regardsJoris BarbotinDirector
We chose this hotel because it's a few blocks from the train station and seemed to be very nice--and it is both of those things. The problem is that it's awfully pricey for what it offers. I had been under the impression that the hotel had a lake view, which it does not (though it's at the top of the hill). It's perfectly nice, but it was probably the most expensive of the hotels we stayed at and neither better nor worse in terms of room quality, cleanliness, etc. Unlike other European hotels we stayed at, it doesn't include breakfast in the price -- and its in-house restaurant is also quite pricey for rather small portions.
Lisa
Stayed 1 night in Sep 2023
Response from JB on 11 Oct 2023
Hello,Thank you for taking the time to post your comment.You came at the end of September and it's true that this period is extremely busy, which pushes up the prices of the destination. Regarding breakfast, you have the option of including it in the room rate when you buy online on your OTA. Breakfast is charged at Chf. 20.- instead of Chf. 25.-. We look forward to welcoming you back while travelling to Lausanne.Kind regardsJoris BarbotinDirector
10/10 Excellent
Michael
3 Oct 2023
Michael
Stayed 1 night in Oct 2023
Response from JB on 9 Oct 2023
Hello,I warmly thank you for your great rating.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
Bonjour,Un grand merci pour cette excellente évaluation. Nous nous réjouissons d'ores et déjà de vous accueillir de nouveau dans un futur proche.Bien à vous.Joris BarbotinDirecteur
Very helpful and friendly staff. Very convinient location!
Giridhar
Stayed 1 night in Aug 2023
Response from JB on 4 Sept 2023
Hello,I warmly thank you for your great review.We have taken note that you particularly appreciated the friendliness of the team and the location. We look forward to hsoting you back in a near future.Kind regardsJoris BarbotinDirector
10/10 Excellent
Thomas
26 Aug 2023
Thomas
Stayed 1 night in Aug 2023
Response from JB on 28 Aug 2023
Hello,I warmly thank you for your great rating.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
The Hotel Mirabeau was perfect. I was traveling solo for a conference and stayed at the Mirabeau for six days. They were able to change me to a small balcony room which was no small feat during the busy July season. Staff were wonderful, the hotel was lovely on all fronts, and the breakfast was quite expansive. I already miss the strong coffee and Gruyere cheese every morning. This hotel is in stellar shape considering it's age. Thank you for a wonderful stay Mirabeau!
Shannon
Stayed 5 nights in Jul 2023
Response from JB on 19 Jul 2023
Hello,I warmly thank you ofr all your great comments. We are delighted to read your lines. We look forward to welcoming you back while travelling to Lausanne.Kind regardsJoris BarbotinDirector
10/10 Excellent
Natela
17 Jul 2023
Liked: Cleanliness
Natela
Stayed 4 nights in Jul 2023
Response from JB on 18 Jul 2023
Hello,I thank you very much for your great rating.We look forward to hosting you back in a near future.Kind regardsJoris BarbotinDirector
6/10 Okay
Julio
Travelled with group
11 Jul 2023
Liked: Staff & service
nice staff
Julio
Stayed 1 night in Jul 2023
Response from JB on 18 Jul 2023
Hello,Thank you for taking the time to post your review. We have taken note that you particularly appreciated the friendliness of the staff.We look forward to seeing you back in a near future.Kind regardsJoris BarbotinDirector
Hello,I warmly thank you for your great rating.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
8/10 Good
Warren
3 Jul 2023
Liked: Cleanliness, staff & service
This is a really good hotel in a poor position. The hotel itself is fantastic, good breakfast, clean and comfortable. It is within walking distance from the main train station but there is limited dining around. There is a restaurant in the hotel but getting a table is hard. The restaurant also operates odd hours. I wouldn’t stay again based on the position of the hotel. They do give out a free public transport ticket which was helpful to get places though.
Warren
Stayed 4 nights in Jun 2023
Response from JB on 4 Jul 2023
Hello,Thank you so much for your great comments regarding the hotel. We have taken good note that you particularly appreciated the quality of the breakfast, the cleanliness and the comfort of your room.As far as our on-site restaurant is concerned, it's best to make a reservation, as it's been a favorite with Lausanne residents for years.A pitty you won't come back!Kind regardsJoris BarbotinDirector
thanks to you all hotel’s staff from top to bottom i don't think there is a bottom in this kind of selected crew they are all deep in their field digging deeper to excel
Mha
Stayed 1 night in May 2023
Response from JB on 5 Jun 2023
Hello,I warmly thank you for your great comments and review. This is for this type of feedback we work in the hospitality business. Thank you so much. I'll be sure to pass on your congratulations to the whole team.We look forward to hsoting you back while travelling to Lausanne.Kind regardsJoris BarbotinDirector
10/10 Excellent
Lolina
27 May 2023
Lolina
Stayed 2 nights in May 2023
Response from JB on 29 May 2023
Hello,Thank you so much for your great rating. We look forward to hsoting you back in a near future.Kind regardsJoris BarbotinDirector
Hello,Thank you so much for your great rating.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
6/10 Okay
Verified traveller
Business traveller
19 Feb 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Very average
Staying for an event, staff not very helpful, some grime on the blowdryer. Mattress very cheap.
Verified traveller
Stayed 2 nights in Feb 2023
Response from JB on 20 Feb 2023
Hello,Thank you for taking the time to post your comment. It's a pity that your post appears under "anonymous" because we have no way to check the room and so on!Kind regardsJoris BarbotinDirector
These are great accommodations but it gets expensive (breakfast not included in room cost and dinner was pricey). We loved the balcony! Had a fridge in room, a wardrobe and bathrobes, and a safe in room. Mirabeau is in a super convenient location near the Gare, so it is walkable from the train station. You get a bus/tram pass, so take the 86 to Ouchy and the lake where you can swim or picnic or walk. Room had a weird shower – hard for a larger person to use since it is on the side of the bathtub not at front. Room had carpet, which is nice. Front desk staff was especially kind and helpful.
Douglas
Stayed 2 nights in Oct 2022
Response from JB on 1 Nov 2022
Hello,I warmly thank you for your great review and constructives comments. We look forward ro welcoming you back in a near future.Kind regardsJoris BarbotinDirector
It's a bit run down and unusual for Switzerland not a miracle of cleanliness. The restaurant was outstanding almost as if it was a different place. Food and service first class
Mirabeau was an outstanding experience. Within 5min walk from the train station and subway to Flon, the location is excellent. On another note, I have rarely felt as welcome as I did with the extremely friendly staff greeting us upon our arrival.
Ari
Stayed 5 nights in Aug 2022
Response from JB on 24 Aug 2022
Hello,I warmly thank you for your great review and comments.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
10/10 Excellent
Jeannette
23 Aug 2022
Jeannette
Stayed 1 night in Aug 2022
Response from JB on 24 Aug 2022
Hello,I thank you very much for your great rating.We look forward to hosting you back in a near future.Kind regardsJoris BarbotinDirector
10/10 Excellent
Kenneth
21 Aug 2022
Kenneth
Stayed 2 nights in Aug 2022
Response from JB on 24 Aug 2022
Hello,I warmlythank you for your great rating.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
Great hotel, walking distance from the main station. Staff friendly and accommodating. Comfortable room with air condioning and spacious bathroom.
John
Stayed 4 nights in Jul 2022
Response from JB on 15 Aug 2022
Hello,
I thank you for your great review. We look forward to welcoming you back in a near future.
Kind regards.
Joris Barbotin
Director
8/10 Good
David
Travelled with group
31 Jul 2022
Liked: Cleanliness, staff & service, room comfort
Central
In the city centre a short walk from the train station this hotel is clean if a little dated from a decor perspective… rooms are very 70s/80s. Breakfast was acceptable but not remarkable. Staff were friendly and helpful (especially Christina).
David
Stayed 1 night in Jul 2022
Response from JB on 24 Aug 2022
Hello,I thank you for your nice review and comments.We look forward to welcoming you back in a near future.Kind regardsJoris BarbotinDirector
Nice view of Lake Geneva. Excellent staff who went out of their way to be helpful.
Frederick
Stayed 2 nights in Jun 2022
Response from JB on 4 Jul 2022
Hello,
I thank you for your great comments. We have taken note that you particularly appreciated the professionalism of the staff.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
Director
8/10 Good
john
27 Jun 2022
john
Stayed 2 nights in Jun 2022
Response from JB on 4 Jul 2022
Hello,
I thank you for your nice rating. We look forward to hosting you back in a near future.
Kind regards
Joris Barbotin
Director
The staff was LOVELY! The restaurant in the Hotel was excellent as well. Our room was perfect and had incredible views of the lake and the mountains.
And just a 5 minute walk from the train station. There was also a convenient bus stop right outside that we used to get (using the free Lausanne travel pass!) down to Ouchy and up to the Cathedral!! Will stay again if ever in Lausanne!!
Christopher
Stayed 6 nights in May 2022
Response from JB on 13 Jun 2022
Hello,
I warmly thank you for your great review and comments.
We look forward to hosting you back in a near future while travelling to Lausanne.
Kind regards
Joris Barbotin
Director
What a treat. Just a short overnight stay in this fabulous, friendly, well-run hotel just a short walk up from the train station. The staff were so welcoming and nothing was too much trouble. The restaurant was amazing - traditional, simple and delicious fresh ingredients. I would not hesitate to recommend the Best Western Mirabeau.
James
Stayed 1 night in Jun 2022
Response from JB on 10 Jun 2022
Hello,
I warmly thank you for all your great comments and recommendation. We look forward to hosting you back in a near future.
Kind regards
Joris Barbotin
Director