9 bars/lounges, poolside bar
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Reviews of Don Laughlin's Riverside Resort Hotel & Casino

3 out of 5
Don Laughlin's Riverside Resort Hotel & Casino
1650 S Casino Drive, Laughlin, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 1651 out of 3318 reviews" "
Rating 8 - Good. 872 out of 3318 reviews" "
Rating 6 - Okay. 419 out of 3318 reviews" "
Rating 4 - Poor. 204 out of 3318 reviews" "
Rating 2 - Terrible. 172 out of 3318 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Xochil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was not helpful, apparently they don’t accept ID from other countries !!
Stayed 1 night in May 2024

8/10 Good

Reanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, hotel was clean and friendly staff. Easy parking. Fast front desk services. Hotel has a lot to offer such as movie theater, arcade, spa, adult and family pool. Would stay here again!
Stayed 3 nights in May 2024

10/10 Excellent

Jesus, Rialto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overall just no river access
Stayed 2 nights in May 2024

8/10 Good

Guillermo, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
First time and had a great time
Stayed 2 nights in May 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good 👍
Stayed 1 night in May 2024

8/10 Good

nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and well kept and the property was in a good condition with a nice pool area
Stayed 3 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

10/10 Excellent

Rain

The gentleman that checked me in was great ! He actually found me a better room and was very polite !
Stayed 2 nights in May 2024

6/10 Okay

Philip, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Not a very convenient check-in process. Address for property didn’t lead to front check-in entrance.
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

4/10 Poor

Rene

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The parking is very inconvenient. Asked a staff member for help and he totally ignored me and walked away. Front desk very condescending
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

8/10 Good

Brandy

Liked: Cleanliness, staff & service
The only concern I had was that two elevators were not working in the south tower which made it very difficult due to the amount of people. People were getting anxious, angry, and impatient. The elevators would fill up far past the noted capacity which made trips very scary
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

8/10 Good

Brandyn

Liked: Cleanliness, staff & service
The only concern I had was that two elevators were not working in the south tower which made it very difficult due to the amount of people. People were getting anxious, angry, and impatient. The elevators would fill up far past the noted capacity which made trips very scary
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room options. Noisy- can hear through the walls. Doors banging.
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

6/10 Okay

Ashley

Disliked: Cleanliness, property conditions & facilities
It was alright
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

6/10 Okay

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not fresh. The coffee shop food tasted old.
Stayed 3 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to Food and Beverage for further review.

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place because you don’t need to leave to go to movies, bowling, gamble or to eat.
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback is much appreciated.

10/10 Excellent

Eddy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

6/10 Okay

Michael

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The first night we went in our rugs had not been vacuumed and I found a hair on my sheets. The room appeared dirty. I complained and they came in and cleaned up a little. Later in the week room service would knock on the door three quick times and in about 10 second walk into the room.
Stayed 4 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

8/10 Good

John, Redondo Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the major issues was the WiFi. Truly a bizarre 1990's style experience where you had to re-login in your room, when you walked around the casino, and it would really test your patience. The room was decent, comfortable, and nice view of the river for us. Everything in the room worked. The lack of housekeeping seems to be an issue everywhere nowadays. The buffet was so-so, well-priced, but, not great. We tried the river cruise, and it was nice and a decent price. Liked that the casino had a non-smoking area, even if a few people ignored that and smoke anyways. I like the story about the founder of Laughlin, and all that he has done for the town and for people in general, so it is nice to stay at his hotel (he passed away last year, but the family still owns it).
Stayed 3 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback is much appreciated.

10/10 Excellent

TOMMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were totally great
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

Bryan

We always like staying at the Riverside. Love the cafe, the staff, and the variety of fellow guests we meet in the elevator.
Stayed 2 nights in Apr 2024
Response from Riverside Resort on 27 May 2024
Your feedback is much appreciated.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

8/10 Good

JASON G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a one night stay. Rooms were quiet, dark, and clean.
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino and Rooms very clean , lots of fun things to do .
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back!
Stayed 1 night in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

Brenda

Travelled with family and small children
Everything was fantastic
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

8/10 Good

Elia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice place, affordable rooms, great view and loved the pool
Stayed 4 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent View 25th floor room was great clean and the casino was nice to me$$$$$
Stayed 2 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

Geneese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities
A lot of bugs inside and out
Stayed 3 nights in May 2024
Response from Riverside Resort on 27 May 2024
We appreciate your feedback.

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
They need to improve their children’s pool with more activities
Stayed 4 nights in May 2024
Response from Riverside Resort on 27 May 2024
Your feedback will be sent to the Hotel for further review.

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino hotel.
Stayed 2 nights in May 2024

6/10 Okay

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shift manager (?) in the restaurant was gossiping about a server to other staff members which was very unprofessional. The meal was sub-par. Carrots are the cheapest vegetable to serve and to be served frozen steam table baby carrots is an insult. Plus the baked potatoes tasted like it had been sitting in a steam jacket since it was baked at 2pm not to mention 1/3was black and had to ve cut off. I didn't eat the carrots and only half the baked. The prime rib was ok thankfully but not worth $24. Valet, bell and front desk service were great.
Stayed 1 night in May 2024
Response from Riverside Resort on 15 May 2024
Thank you for choosing the Riverside Resort for your vacation destination. The information will be forwarded to food and beverage management to address your concerns.

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Staff & service
D
Stayed 3 nights in May 2024

10/10 Excellent

VIZIO

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Saul

Liked: Amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

JACQUELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating
Stayed 1 night in May 2024

4/10 Poor

Conrad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Killed 3 moths in my room in 2 days. Food limited and not very good. Casino too small and parking is an issue.
Stayed 2 nights in May 2024

10/10 Excellent

Shannon

Stayed 1 night in May 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always love our stay. The updated rooms are great
Stayed 1 night in May 2024

8/10 Good

Rene

Travelled with group
Liked: Cleanliness, amenities
Nice place
Stayed 3 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

JOHNSON, alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with excellent accommodation for the price. Need to walk a little bid thru the casino floor to reach your room. but you have everything you need inside the resort.
Stayed 1 night in May 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. Food options are not bad. Room was clean
Stayed 2 nights in May 2024