Las Matas de Santa Cruz Trip

Bathroom floors need better cleaning especially the grout. Room door is noisy with outside traffic being loud and needs weather stripping, we used a towel to block gap. Neighbors did the same as we saw a towel out their door. Outside noise is loud, having the heater fan out drowned some noise.

Service is very good

The first morning . I woke up the door lock malfunctioned I was locked in on my room had call front desk they sent security his master key would not unlike the door he had to call engineer to break in the room to let me out they had to replace the entire lock

Every thing we love it!!

Excellent experience. We were able to check-in early and with an upgraded room! The representative at the desk was wonderful! The room was really nice, clean, comfortable bed. Would definitely return.