Las Garzas Trip

Krystal Grand Los Cabos was a good choice for me. I had returned from scuba diving in the Sea of Cortez for 11 days and needed a place to stay for one night before I returned home to Los Angeles, California. The property was clean, well maintained, and directly on the beach which I loved. There were a number of pools, but I did not swim at the resort (although they looked like a lot of fun and a number of families were enjoying them). I only ate at the buffet and the salads were excellent while the entrees were just average. My room looked out to the ocean and was very clean yet somewhat modest with a queen-sized bed and a small (but functional) bathroom. There was very limited closet/storage space in the room. Water pressure in the shower was modest. I must remark that the staff were consistently friendly and welcoming. All-in-all a pleasant beach-front resort for the budget-minded tourist.

This resort could be an absolute gem! The staff has my greatest appreciation for their tireless efforts. They work really hard and I’m sure they’re underpaid. The ocean views is simply outstanding. Keep in mind this is a no swim beach, otherwise enjoy the sights and sounds of the beautiful ocean. The buffet food was okay. Don’t come expecting a dazzling buffet, it’s accommodating! The other restaurants offer a bit better variety. The pools were crystal clear, however the outside showers, there are 4 of them and only 1 functioned. Activities honestly they are lacking. A lot of that may have been a language barrier but a professional planner is very much needed to get the people active and involved. There can be no bad day in this area whatsoever! My oh no moment can when our phone in the room didn’t work. So scheduling anything from the comfort of the room was out. Room service out, spa schedule out, any amenity that I paid for out. Next the valances in the ad photos were not in our room. The rods were but no valances. The furniture was outdated and the materials were grossly fades. Our dining table legs were fractured to the point we were afraid to use it. Who do you call, we couldn’t! Why did we stay, it was booked months in advance and paid for. The resort offers some value, just don’t buy into the ad photos, they’re extremely enhanced.

Service is TOP TIER, the staff are so amazing and helpful. The rooms are literally spotless, super safe, comfortable, food is amazing and we just felt soo welcomed by everyone.