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Reviews of Hotelli Rakuuna

3.5 out of 5
Hotelli Rakuuna
8 Mannerheiminkatu, Lappeenranta

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 620 reviews" "
Rating 8 - Good. 239 out of 620 reviews" "
Rating 6 - Okay. 16 out of 620 reviews" "
Rating 4 - Poor. 3 out of 620 reviews" "
Rating 2 - Terrible. 3 out of 620 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Business traveller
Historic
Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Rakuuna was lovely and quiet. Walk around the historic buildings and down to the lake was pleasant Staff were friendly and helpful. The shared kitchen stocked everything and kept clean However, after leaving we discovered we had left a cloth bag under the desk in our room. We were happy to pickup on return however the staff advised they didnt find it. This was disappointing to hear as we know it was left there. Lucky there was nothing valuable in it.
Stayed 2 nights in May 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Clean room, excellent breakfast and fantastic spa/sauna.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Building and Hotel
Great hotel in Lappeenranta. It incorporates its military history well, without it being overbearing. There are good communal facilities including a games room, children's room and coffee area. Breakfast was of a high quality. The rooms were well appointed and excellent bathroom facilities.
Stayed 2 nights in Sep 2022

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Demet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel with nice service. Highly reccomended! :)
Stayed 1 night in Apr 2022

10/10 Excellent

Pirkko

Stayed 2 nights in Jul 2022

10/10 Excellent

Jari

Stayed 1 night in Jul 2022

8/10 Good

Eija-Liisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rakennus on mielenkiintoinen ja rauhallinen, lyhyt matka kävellä keskustaan ja satamaan.
Stayed 1 night in May 2022

10/10 Excellent

Tina

Stayed 5 nights in May 2022

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with lots of fun facilities
The hotel has been renovated from the military quarters. Very nice idea. There are nice facilities, including glogi for the Christmas time. There are two Breakfast rooms, so it is well spaced out. There is also a nice Sauna facilities, a lounge (that you normally see in a hostel) and a games room. The stay is certainly fun and family orientated, as well as with friends. However, the hotel service could be much better. For example, in the room I stayed at, the shower drainage was partly blocked, making the rest of the toilet floor wet, and if the shower was very long, it could have flooded the entire place. I had to contact reception to have it fixed. This was done the following day, and I suppose if people are there for only one night, they might not say anything about it. After the first night, the bed was not made, and one hand towel was not replaced. Again, I had to message reception to have it sorted. The bathroom sink still had hair around the sink, and the soaps were not replaced. Although these are not deal breakers, or upsetting the stay, they are little annoyances that prevent the stay be excellent. Breakfast was ok, but cutlery, plates, cups were a bit 'cheap'. The sauna was also a bit cold/slow to warm up, but jacuzzi was nice. There is a kids play room too. There is potential, and with improvements could be the outstanding place to stay in the city, but currently misses the mark.
Double bedroom (different from the one advertised)
Shower/en-suite
Panoramic of the games room
Breakfast
Stayed 3 nights in Dec 2021

10/10 Excellent

Neea

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Risto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Demet Osmancelebioglu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stuff, comfy and clean rooms 😊
Stayed 3 nights in Aug 2021

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for humans, great for dogs
Clean and neat, functional. Special bonus from the dog-friendliness: there was a large paw-washing station right at the main door 🙂!
Stayed 2 nights in Jul 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, friendly staff, nice room
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Lappeenranta
Trip with family to Lappeenranta - hotel has a perfect location. Clean room and great breakfast.
Stayed 1 night in Apr 2021

10/10 Excellent

Soili

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat accommodation in historical milieu
Very clean and quiet and newly renovated.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in old settings
Great News renovated hotel. Good location. Dog friendly.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Bengt, Åland

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niclas renovated old casern where every room is named after a decorated officer. Clean and nice.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Niina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend the hotel
The stay in Hotel Rakuuna was excellent. The room was comfortable and clean. Loved the location. Would recommend!
Stayed 1 night in Aug 2020

10/10 Excellent

Päivi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place and location!
Stayed 1 night in Jul 2020

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel in a quiet area near town centre
The hotel is located in area that used to be a garrison, in a nice old red brick building. Rooms are plain and simple, but clean. It is a quiet area with ample free parking at the hotel. Decent breakfast buffet. Short walk from town, the harbour and other sights.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful and committed staff made staying here very pleasant. Slightly "quirky" building that made it a different experience to the purpose built generic hotels that you generally see everywhere.
Stayed 7 nights in Jul 2019

8/10 Good

Ari

Liked: Cleanliness, staff & service, room comfort
Rakennukset historialliset. Historia hyvin otettu huomioon huoneissa ja huoneiden nimeämisessä. Vastaanotto oli erittäin ystävällinen.
Stayed 1 night in Feb 2024

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Aleksi

Stayed 2 nights in Feb 2024

10/10 Excellent

Ari

Stayed 1 night in Feb 2024

10/10 Excellent

Minna

Stayed 1 night in Jan 2024

10/10 Excellent

Arttu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joulun ihmemaa
Eurooppalainen yksityishotelli kokemus -kaukana ketjumajoittajista. Lämmin huone. Suloinen ja maistuva aamiainen. Upea ympäristö, hyvä sijainti.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jaana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Tapani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Asiallinen kasarmimajoitus
Stayed 1 night in Nov 2023

6/10 Okay

Timo

Stayed 1 night in Dec 2023

8/10 Good

Silja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria Synnöve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oli todella mukava ja kivasti laitettu paikka. Huoneet siistit ja hienosti sisustettu. Käytävät selkeät ja siistit. Hyvä paikka!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns sehr wohl gefühlt in der Unterkunft. Die Einrichtung war geschmackvoll, das Zimmer sauber und das Personal sehr freundlich.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Mukava,rauhallinen,henkilökunta hyvin ystävällistä,aamiainen ehkä vähän suppea mutta hyvä ja tuore.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihastuttava hotelli
Viihtyisä, persoonallinen hotelli, ystävällinen henkilökunta. Nukuin todella hyvin, oli hiljaista ja sänky oli loistava. Aamiainen oli herkullinen ja se oli katettu viihtyisään tilaan.
Stayed 2 nights in Sep 2023