Standard Double Room | Exterior

Reviews of Cork Factory Hotel

3 out of 5
Cork Factory Hotel
480 New Holland Avenue Suite 3000, Lancaster, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super old fashioned, but modern. Only thing I would update is the TVs, mine had a super old and small one, wasn’t the best watching from the bed. Other than that, I loved it.
Stayed 1 night in May 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful restored factory, lots of the original wood & brick. Very nice room except the AC would not go below 68°. Room got hot and the windows don’t open. Nice restaurant and bar in the same building.
Stayed 1 night in May 2024
Response from Emi Nissley, CHA on 20 May 2024
Your feedback is invaluable to us, and we are committed to addressing the issues you have raised to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back and demonstrate the improvements we have made based on your valuable insights

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, friendly staff. Beautiful, historic building. Delicious, reasonable dining
Stayed 1 night in May 2024
Response from Emi Nissley, CHA on 20 May 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team.

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't find to much around facility not many dining options
Stayed 1 night in May 2024
Response from Emi Nissley, CHA on 17 May 2024
Thank you sincerely for taking the time to share your valuable feedback with us. Your insights are incredibly important to us as we strive to continually improve and enhance our services. We greatly appreciate your honesty and openness in providing us with your thoughts and suggestions. Please know that your feedback will be carefully reviewed and considered as we work towards providing an even better experience for all our guests. We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.

8/10 Good

Charley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the historic nature of the hotel. The service was warm and friendly. We had a wonderful dinner at the restaurant.
Stayed 1 night in May 2024
Response from Emi Nissley, CHA on 13 May 2024
We're thrilled to hear that you enjoyed your stay and that we could meet your expectations. Thank you once again for choosing us, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Emily

Travelled with family
Very unique and attractive aesthetic & decor, kind staff, clean and an all around great place to stay!
Stayed 1 night in May 2024
Response from Emi Nissley, CHA on 10 May 2024
We are thrilled to hear that you had a wonderful experience during your time with us. Your comments about our service and facilities are incredibly rewarding for our team, as we continuously strive to exceed our guests' expectations.

10/10 Excellent

Karishma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 30 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cork Hotel was cool and it's great to see these buildings repurposed. The rooms are nice, roomy and nice beds. The only minor issue was the noise carried through the floor above and my room's ceiling. I heard the folks above me and they were not partying, but not a big issue.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 23 Apr 2024
Thank you taking the time to let us know how your stay was! I am truly sorry for the noise, but do hope to serve you again.

6/10 Okay

Yvonne

Travelled with family
Disliked: Staff & service, amenities
The mattress was awful. The lighting was poor and some of the electrical outlets didn’t work properly. The shower was a bit narrow for a normal size adult that’s not obese.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 23 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Cork Factory Hotel. We sincerely apologize for the disappointing experience you encountered during your visit. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us, and we are committed to addressing the issues you have raised to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back and demonstrate the improvements we have made based on your valuable insights.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 21 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Evan

Stayed 3 nights in Apr 2024
Response from Emi Nissley, CHA on 8 May 2024
Thank you for your generous review! We appreciate you giving us the opportunity to serve you.

10/10 Excellent

Damian, Oak Creek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great repurpose of beautiful old factories. Plenty of dining options close by and ample parking. Kudos to the ownership for keeping true to the buildings history while providing modern amenities.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 21 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Pleasant customer service. Subdued lighting. Fire place in the lobby was a great rouch
Stayed 2 nights in Apr 2024
Response from Emi Nissley, CHA on 21 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Jean

Large rooms and quiet
Stayed 2 nights in Apr 2024
Response from Emi Nissley, CHA on 21 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 10 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

8/10 Good

Rafael

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff wasn't friendly - not culturally diverse
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 8 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Cork Factory Hotel. We sincerely apologize for the disappointing experience you encountered during your visit. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us, and we are committed to addressing the issues you have raised to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back and demonstrate the improvements we have made based on your valuable insights.

6/10 Okay

Rosanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room wasn’t cleaned properly. Stains of unknown dried up liquids on the nightstand and a pair of dirty man’s underwear behind the bathroom door.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 8 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Cork Factory Hotel. We sincerely apologize for the disappointing experience you encountered during your visit. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we fell short of meeting your expectations on this occasion. Your feedback is invaluable to us, and we are committed to addressing the issues you have raised to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back and demonstrate the improvements we have made based on your valuable insights.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Such a cool rustic vibe throughout. Restaurant is delicious.
Stayed 1 night in Apr 2024
Response from Emi Nissley, CHA on 8 Apr 2024
wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the exposed wood ceiling and stone and brick walls throughout the hotel. Great for photo ops! Onsite restaurant was tasty. Great place to stay if you want a break from the “standard hotel” feel. Highly recommend
Stayed 1 night in Mar 2024
Response from Emi Nissley, CHA on 2 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emi Nissley, CHA on 2 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historical aspect of the building!!!
Stayed 2 nights in Mar 2024
Response from Emi Nissley, CHA on 30 Mar 2024
I am sincerely grateful for your incredibly kind review of the Cork Factory Hotel. Your words of praise about your experience mean the world to us. It's fantastic to hear that you enjoyed your stay with us. Thank you once again for your generosity in sharing your feedback, and we hope to welcome you back to the Cork Factory Hotel soon

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great overnight stay the only two things I would recommend is having in room coffeemakers and full length mirrors.
Stayed 1 night in Mar 2024
Response from Emi Nissley, CHA on 26 Mar 2024
I am sincerely grateful for your incredibly kind review of the Cork Factory Hotel. Your words of praise about your experience mean the world to us. It's fantastic to hear that you enjoyed your stay with us. Additionally, I want to express my appreciation for your insightful recommendations. Your feedback is invaluable as we continuously strive to enhance our guests' experiences. We will certainly take your suggestions into consideration to further improve our services and amenities. Thank you once again for your generosity in sharing your feedback, and we hope to welcome you back to the Cork Factory Hotel soon.

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emi Nissley, CHA on 19 Mar 2024
Thank you so much for your generous rating! We look forward to serving you again!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained.
Stayed 1 night in Mar 2024
Response from Emi Nissley, CHA on 19 Mar 2024
Thank you so much for your kind words and generous rating! We truly appreciate you giving us the opportunity to serve you!

4/10 Poor

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has two different wings. One is nice. We stayed in main building a year ago. This trip they put us in the other wing. It is dank and run down. Toilet seat was stained, furniture was beat up, bed sagged really bad in middle. Felt like you were in a completely different hotel. Staff did nothing to accommodate us. Also policy says they will clean your room after 2nd day. We stayed 3 nights and room was never cleaned.
Stayed 3 nights in Mar 2024
Response from Emi Nissley, CHA on 11 Mar 2024
We are truly sorry to hear that your recent stay at the Cork Factory Hotel did not meet your expectations. Your experience is important to us, and we deeply regret any inconvenience or disappointment you may have encountered during your time with us. We would like to extend our sincerest apologies and assure you that we take your feedback seriously. Our team is committed to addressing any issues you faced and implementing necessary improvements to ensure that all our guests have a pleasant and comfortable stay. Your satisfaction is our top priority, and we hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there are any specific concerns you would like to discuss further, please do not hesitate to reach out to us.With regards,Emi NissleyDirector of Hotel OperationsCork Factory Hotel

10/10 Excellent

dean

Stayed 1 night in Mar 2024
Response from Emi Nissley, CHA on 28 Mar 2024
I wanted to express my heartfelt gratitude for the excellent rating you gave us. Your positive feedback truly brightened our day! Knowing that you had a great experience with us means everything to our team.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Rooms were nice, except TVs way too small. We had noisy neighbors and staff found us a better room that was very quiet.
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 11 Mar 2024
We greatly value your feedback on your recent stay at the Cork Factory Hotel. Your input is essential in helping us maintain the highest standards of service and hospitality. Your insights will enable us to continually refine and enhance our offerings to ensure every guest enjoys a truly exceptional stay. Thank you for choosing the Cork Factory Hotel, and we look forward to exceeding your expectations on your next visit.Sincerely,Emi NissleyDirector of Hotel OperationsCork Factory Hotel

10/10 Excellent

Madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s very nice quiet quick and easy check in
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 11 Mar 2024
Thank you so much for taking the time to rate your recent stay at the Cork Factory Hotel. We're thrilled to hear that you had a positive experience with us! Your high rating is truly appreciated and serves as motivation for our team to continue delivering outstanding service. We're delighted that we could contribute to making your stay memorable, and we look forward to welcoming you back for another exceptional experience in the near future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Emi NissleyDirector of Hotel OperationsCork Factory Hotel

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delight to stay in this beautiful old building, with it's cosy fire in the reception area, and brick walls throughout. Dining at Cork and Cap is very convenient, and the food delicious. A very enjoyable stay.
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
Dear [Reviewer's Name],I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

6/10 Okay

sharmila

Travelled with family
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 11 Mar 2024
We greatly value your feedback on your recent stay at the Cork Factory Hotel. Your input is essential in helping us maintain the highest standards of service and hospitality. Your insights will enable us to continually refine and enhance our offerings to ensure every guest enjoys a truly exceptional stay. Thank you for choosing the Cork Factory Hotel, and we look forward to exceeding your expectations on your next visit.Sincerely,Emi NissleyDirector of Hotel OperationsCork Factory Hotel

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice building with interesting history; comfortable clean rooms; friendly and helpful staff
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
Dear [Reviewer's Name],I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique experience. Great location!
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
Dear [Reviewer's Name],I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback. Your support motivates us to continue pushing the boundaries and delivering exceptional experiences. Thank you once again for your glowing review; it truly inspires us to maintain our commitment to excellence.

10/10 Excellent

Caelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so unique and inviting. The staff are so friendly and show you to your building. The rooms are very clean and large.
Stayed 1 night in Feb 2024
Response from Front Desk Team on 17 Feb 2024
We are so happy that you're enjoying your stay with us! We look forward to having you again! Safe Travels!

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room were clean and well-designed. That said there seems to be little insulation between rooms so they’re noisy, and our bathroom door didn’t shut all the way. The hotel was also insufficiently staffed with no one working the front desk for long periods, causing extended waits and lines for guests.
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
Thank you sincerely for taking the time to share your valuable feedback with us. Your insights are incredibly important to us as we strive to continually improve and enhance our services. We greatly appreciate your honesty and openness in providing us with your thoughts and suggestions. Please know that your feedback will be carefully reviewed and considered as we work towards providing an even better experience for all our guests. We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 16 Feb 2024
Thanks for the feedback! We are so Happy to hear you enjoyed your stay with us and look forward to having you again! Take Care!!

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is adorable and was the perfect place to stay especially for the price. It’s a hotel that fills a former factory space and you still get that feel with the wood beams throughout the hallways/hotel. We didn’t eat in the restaurant but it looked so charming. Our room was very spacious. I wasn’t able to book a king so we had a double room with double beds. I just wished they put queens in their room instead of doubles. We were very cozy sleeping together! The bathroom was spacious and very clean. The water pressure and temperature were both great. The staff was very pleasant and helpful. I would without a doubt stay here again if we’re ever in the area!
Stayed 2 nights in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score!

10/10 Excellent

Cisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score!

6/10 Okay

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It happened to be further from my conference that I thought, which may have been my or the confererence organizer's fault. Also, there was not complimentary food or drink that I was aware of.
Stayed 3 nights in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
We understand the importance of addressing your concerns promptly and taking proactive steps to improve. Your feedback is invaluable to us, and we are committed to ensuring that the issues you encountered are thoroughly investigated and addressed to prevent recurrence in the future.

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 2 nights in Feb 2024
Response from Emi Nissley, CHA on 1 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score!

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pub across the street. Restaurant and bar inside. Clean great price!
Stayed 2 nights in Jan 2024
Response from Emi Nissley, CHA on 1 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The Cork hotel has an industrial vibe. Well, it was a cork factory converted to a hotel, so it is authentically industrial. But the good mattress and upscale sheets makes your sleep feel pampered. The shower water pressure was good, but heat only lasted for about 2 minutes before it started to cool. One of us had a very cold shower. The bath products are amazing. Lavender and no touching wall hanging products that strangers have used. They still care enough about spreading germs to give each guest their own bath products. You can hear hallway noise if guests are loud. Traveling with allergies is challenging for us and the hotels we choose. In this hotel we were able to stay in the first room we were assigned. Air quality seemed good, it was winter and the heat from the lower floors made our room too warm even though our heat was not running. Fortunately, the windows did open and the problem was solved. The air quality outside on the night we were there was ok with the window opened as well. They used to have a restaurant there with a great breakfast. However, that seems to not be an option anymore. We did not walk around the area as we had morning appointments and only stayed the one night. We accidentally lost a set of keys there and the staff took our name and said they would look for them. Everyone was very nice.
Stayed 1 night in Jan 2024
Response from Emi Nissley, CHA on 1 Apr 2024
I wanted to extend my heartfelt gratitude for your incredibly positive review score! Your kind words and recognition mean the world to me and the team. We strive to deliver nothing but the best, and it's immensely rewarding to see our efforts reflected in your feedback

8/10 Good

Brian

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Beautiful renovation of an old factory building. Room was very spacious, comfortable and quiet. Reasonable walk to both the rail station and center of town. Will definitely stay here again, when in Lancaster.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only problem we had with our stay was that the walls and floors were paper thin...could hear everything in the rooms adjacent and people walking above....otherwise our stay was quite enjoyable
Stayed 1 night in Jan 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was beautiful and unique. Directions brought us in the back of the hotel and the lobby was a little tricky to find.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway great restaurant
Stayed 1 night in Jan 2024

8/10 Good

qadar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
invest in bigger TVs! everything else is great
Stayed 1 night in Jan 2024

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, would stay again.
Stayed 2 nights in Jan 2024