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"Clean "

"The property was very well stocked: pots, pans, cutlery, wall plug adapter, umbrellas, toothbrushes, toothpaste and more. The only downside is that the floors do creak, so you hear the people above you. With that said, everyone seems to adhere to the 10pm quiet time so it was not much of a problem. I did not see a parking space so if you’re renting a car I would look further into that. Aside from that, no issues. Very close to the train station for transportation. "

"Lovely staff and a wonderful unique building "

"Beautiful modern hotel, right next to downtown shopping!"

"Stayed in the Residence that is part of the Park Hotel in Zug. Good central location, 5 mins walk from the train station. Big room with a balcony, good shower, little / no aircon so a fan was in the room but it was quite noisy. Main point to note is that you need to check in at the Park Hotel next door to get your key - there wasn't any signage at the Residence to tell you this so be prepared. Overall good experience."

"Quite roomy and clean! Very convenient place. Though I drove, the train station across would be helpful for anyone without a car! Highly recommended. "

"Very clean and close to the train station, tram line and buses. Can reach Zurich airport in 1hr on a direct train. Supermarkets in close walking distance within a shopping centre that has a variety of clothes, shoes and groceries. A few restaurant options too. "

"Rooms were dirty and smelly "

"I liked the location of the property; it was very close to the train station. I did not like how there was no person at the help-desk and the customer service was conducted strictly through emails with no phone number to call and they took hours to get us our entrance code while we waited in the cold."