BBQ/picnic Area
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Reviews of Holiday House Motel

2 out of 5
Holiday House Motel
320 N Federal Hwy, Lake Worth, FL

Reviews

5.6
Rating 10 - Excellent. 70 out of 364 reviews" "
Rating 8 - Good. 61 out of 364 reviews" "
Rating 6 - Okay. 60 out of 364 reviews" "
Rating 4 - Poor. 64 out of 364 reviews" "
Rating 2 - Terrible. 109 out of 364 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry, Tampa

Liked: Property conditions & facilities
Like
Stayed 1 night in Apr 2024

4/10 Poor

Kristi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Desk tenant did not stay in office for any given time. 3 pm chec-in. But didnt have room ready until 430pm due to linens being watched. So no extra linen. Bare minimum. Shower temperature went up and down repeatedly. Pool looked murky.
Stayed 1 night in Apr 2024
Response from Julie on 24 Apr 2024
Very sorry you had such a bad experience. And that your room was not ready we will be addressing the staff about this. The employee working was not one of our regulars on but that is still no excuse for the room not being ready for you. I'm very sorry for the inconvenience.

10/10 Excellent

Abril, Arcadia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from julie on 28 Mar 2024
Thanks for staying with us. Hope too see you again. And Thanks for the review.

8/10 Good

Yulitza

Business traveller
Excelente ! Un poco pequeño pero agradable lugar
Stayed 1 night in Mar 2024
Response from julie on 18 Mar 2024
Thanks for staying with us we hope you come again.

4/10 Poor

Thibault

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Linens where not clean. The motel itself is dirty and staff not really friendly. Wondering what maintenance has been done recently has everything looks old and broken.
Stayed 1 night in Feb 2024
Response from julie on 2 Mar 2024
Sorry you weren't happy with your stay. But thanks for your feedback. We are in the middle of fixing up rooms but it takes time. I will address this with employees.

6/10 Okay

Meghan

Business traveller, Travelled with partner
Decent little spot... Only 1 vehicle can be Parked in the Parking lot. Free washer and 1.50 dryer, microwave, fridge and air conditioner... It rained so bad and so heavy our entire stay that the air conditioner let in a little water but it was tile floor so a quick cleanup
Stayed 3 nights in Feb 2024
Response from julie on 27 Feb 2024
Thanks for staying with us. We hope you will stay again next time.

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room done with the utmost attention. Wonderful hosts.
Stayed 1 night in Feb 2024
Response from julie on 22 Feb 2024
Thanks for staying with us we hope you come and stay again. And thanks for your review.

2/10 Terrible

Sophia

Disliked: Property conditions & facilities
The room was very filty with bed bugs. And the bathroom was not cleaned it had hair on the walls. I wouldn't recommend any one to stay there. I got to the motel because of a flight delayed so i didn't have a choice but to stayed. I'm so sorry i did.
Stayed 3 nights in Feb 2024
Response from julie on 22 Feb 2024
We are sorry you didn't enjoy your stay but glad you left your review. But sorry you didn't bring this to anyone's attention. But thanks for staying with us and we will address this with employees.

8/10 Good

Jo Ann

Travelled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Feb 2024
Response from julie on 22 Feb 2024
Thanks for staying with us Hope you stay with us again.

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
The manager was nice but the place was bad. No working internet.Roaches ,the place was dirty.
Stayed 1 night in Jan 2024
Response from julie on 22 Feb 2024
Sorry you didn't enjoy your stay. But It would have helped to let us know. Thanks for staying with us I will address this with the staff.

4/10 Poor

Debra

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lance on 22 Feb 2024
Thanks for staying with us and your review.

2/10 Terrible

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not be fooled with low price. Spend the extra $20 and get something different. Carpet has oil stains everywhere, mattress is basically trash, cover sheets are very very dirty. Shower is 28 inch by 28 inch ( room #18) the bathroom is 2.5 ft by 6 ft. Walls are very dirty. TV channels all infomercial, remote is dirty. Walls are dirty. Closet is dirty and no hangers nothing. Doers are broken. The only good thing is the manger
Stayed 2 nights in Jan 2024
Response from julie on 22 Feb 2024
I'm very sorry you didn't enjoy your stay I will address this with the staff. Thanks for your review.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
an 'ok' motel for the price.
The stay was ok. Place is not the cleanest, but lady at the service desk was very nice. Didn't have any issues, nor created any for the management. One good thing was that the floor was tile and not the carpet ( which for old places or low budge motels can be a home for bugs and cigarette odor). A/C was the window unit, good for keeping the place at good temperature, but on the noisy side.
Stayed 1 night in Dec 2023

8/10 Good

Ato

Liked: Staff & service, property conditions & facilities, room comfort
Enjoyed it
My stay was great. No issues, and it was quiet. The room was bigger than expected which is awesome. And the bathroom was very spacious. Could have used a little update inside but nothing major. The room was clean but it wasn't spotless. Found some hairs hanging around. The shower pressure was low but efficient. The front desk was friendly and very helpful.
Stayed 1 night in Nov 2023
Response from julie on 20 Nov 2023
Mr. Ato it was a pleasure having you stay with us. Next time your in town hopefully you will stay again. Thanks for your review.

2/10 Terrible

Brandon

Stayed 1 night in Nov 2023
Response from Lance on 17 Nov 2023
Very sorry you didn't like your stay. We will address the employees thanks.

2/10 Terrible

Clarence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lance on 11 Nov 2023
Sorry you weren't happy with your stay. But we will address the staff. Thank You.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable
Stayed 3 nights in Nov 2023
Response from julie on 9 Nov 2023
Sorry you weren't happy with your stay. Maybe next time you will enjoy your stay with us.

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023
Response from julie on 6 Nov 2023
Thanks so much for your review hope you stay with us again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from julie on 30 Oct 2023
Thanks for staying with us hope you stay with us again.

2/10 Terrible

Catrina

Stayed 1 night in Oct 2023
Response from Lance on 13 Nov 2023
Sorry you weren't happy with your stay I will adress this with our employees.

2/10 Terrible

Alfredo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay, everything smells like cigarettes, bed sheets were uncomfortable and the beds were too, horrible stinky carpet. I’m very unsatisfied.
Stayed 1 night in Oct 2023
Response from Lance on 9 Oct 2023
Sorry you weren't happy with your stay. This will be addressed with employees.

4/10 Poor

Jorge Enmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from julie on 5 Oct 2023
Thanks for your review we will address this with the staff. Thank You

6/10 Okay

keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from julie on 18 Sept 2023
Thanks for staying with us we will address this with the staff.

2/10 Terrible

Deanne

Disliked: Cleanliness, property conditions & facilities, room comfort
Holly molly
Mold in room on ceiling, mattress uncomfortable, curtains old and holly, couldn't connect to wifi.
Stayed 1 night in Aug 2023
Response from Lance on 21 Aug 2023
Sorry you weren't happy with your room. We will address this with the staff.

2/10 Terrible

Tony

Stayed 1 night in Aug 2023
Response from Lance on 30 Aug 2023
Sorry you weren't happy with your stay we will address this with staff .

2/10 Terrible

Calerbe

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I don't like nothing
Stayed 1 night in Jul 2023
Response from Julie on 19 Jul 2023
Sorry you were unhappy with your room. We will address this issue..

2/10 Terrible

Niklas valand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Didn't eaven get to enter the room I reserved and false information on their website
Stayed 1 night in Jun 2023
Response from Julie on 4 Jul 2023
Sorry you weren't able to stay with us but you cancelled your reservation and that was back in June 18th. So I don't understand your review of us. But have a nice day.

6/10 Okay

Jeremy

Stayed 1 night in Jun 2023
Response from Lance on 24 Jun 2023
Thanks for staying with us.

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Lance on 21 Apr 2023
Sorry you weren't happy with your stay. We will be addressing the staff.

6/10 Okay

LISA

Travelled with partner
Liked: Cleanliness, staff & service
It was totally fine for a quick stay. Old but clean. Friendly staff.
Stayed 1 night in Apr 2023
Response from Lance on 7 Apr 2023
Thanks for staying with us. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Julie on 4 Apr 2023
Thanks for staying with us hope to see you again.

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Julie on 21 Apr 2023
Thanks for staying with us hope you stay with us again.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable!! We slept really well. It was quiet and peaceful. No complaints. I would recommend and stay again.
Stayed 2 nights in Mar 2023
Response from Julie on 28 Mar 2023
Thanks for staying with us. Hope to see you again sometime. Thanks for your review

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty and old beds was no clean and dirty
Stayed 1 night in Mar 2023
Response from Lance on 21 Mar 2023
Sorry you weren't happy with your stay we will address this with our staff

2/10 Terrible

Russell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The Photos say it all
Hotels.com needs to take this off their site. This place was just disgusting - among the top 5 worst places I have ever stayed. No WI-FI either. I called about it - lady made some lame blamed excuse and it was never fixed. I sat most of the evening in a Starbucks. The air-conditioner ran all night and totally drowned out the TV which was set very low at max volume. I should have left - but made a reservation through hotels.com - will definitely be more careful in the near future.
I did not ask for a handicapped room - this was ridiculous -
Drapes are HORRIBLE, how much does it cost to replace a few drapes
Would you sit in this
This was standing water in the shower area 8 hours after I took a shower
Stayed 1 night in Mar 2023
Response from Lance on 21 Mar 2023
Sorry you weren't happy with your stay we will address this issue with the staff. Thanks for your feedback.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
I made the mistake of sliding the mini-fridge over a foot and revealing filth underneath. Certainly it had never been cleaned under there. Check-in was not pleasant. Forget about an early check-in, not gonna happen. People seem to live there full-time and stare at you. Resident dog barking all night along with someone yipping at the dog. I once stayed in a $5 motel in Tijuana that was much better than this place.
Stayed 1 night in Mar 2023
Response from Lance on 18 Mar 2023
Sorry you weren't happy with your stay we will address the problem. Thanks for your feedback.

2/10 Terrible

Ekaterina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was too strong horrible smell in a room
Stayed 1 night in Mar 2023
Response from Lance on 13 Mar 2023
We are sorry for the inconvenience that is why we refunded you for your stay. Thanks for the feedback.

2/10 Terrible

Claude, LA PRAIRIE

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L’endroit est extrêmement vieux, pas entretenu depuis plusieurs plusieurs années. Ça devrait être complètement démoli. Les 2 chambres étaient dans un état lamentable. Les rideaux et les fenêtres n’ont pas été lavé depuis des années. L’eau de la piscine était verte. Etc…Les photos sur votre site datent probable de plus de 20 ans. Nous avons des photos à l’appui. Expédia se doit de retirer cet endroit de son site. Nous apprécions être rembourser. Plus de $100 US par nuit par chambre est un vol total, ça ne vaut même pas $10.
Stayed 1 night in Mar 2023
Response from Lance on 11 Mar 2023
Were very sorry you weren't happy with your stay. But appreciate your feedback. I will be addressing this with employees.

4/10 Poor

Hannah

Liked: Staff & service
Stayed 1 night in Feb 2023
Response from Lance on 28 Mar 2023
Thanks for staying with us. Sorry you weren't happy with your stay. And thanks for your feedback.

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Friendly service, great price, The veiw was great. I also got to feed a Squirrel that come and said good morning.
Stayed 1 night in Feb 2023
Response from Julie on 2 Mar 2023
Thanks for staying with us. We hope you stay again. Thanks for the review and glad you enjoyed our little nature friends.

8/10 Good

Oriana Van

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool area was cute and the room was cleaner and nicer than I expected
Stayed 3 nights in Feb 2023
Response from Julie on 25 Feb 2023
Thanks for staying with us. And we appreciate your review. Hope you stay with us again.

4/10 Poor

Clifford

Travelled with family
Disliked: Staff & service, amenities
I didn't appreciate the welcome we recieved from the young lady that checked us in. We had talked to a person at the hotel a day prior and was told that we could check in any time prior to 9pm on Sunday. We arrived around 5pm and had to call the hotel due to the office being locked, the young woman who arrived seemed to have a short snapy attitude asking my wife and I in a very condescending tone if we had I D and a form of payment prior to her opening the door to the locked office. When we went to the room and opened the door we were met with an overpowering oder of Lysol, whle we can accept the fact that the furniture was dated, we would expect the bathroom to be cleaner than we found it and the furniture to not have unknown stains were we would have to sit if we actually used the chairs. The main door deadbold was not operational and only one of the four room lamps worked.
Stayed 1 night in Feb 2023
Response from Lance on 2 Mar 2023
I'm very sorry to hear you were greeted as you were. I will be addressing this situation. I appreciate your review and I hope you will consider staying with us again and enjoying our little town.

4/10 Poor

David

Stayed 1 night in Feb 2023
Response from Lance on 11 Feb 2023
Thanks for your review we will address this to see what could have made your stay better. Thanks for staying with us.

8/10 Good

jessica

Liked: Staff & service, property conditions & facilities
😁
Stayed 1 night in Feb 2023
Response from Julie on 6 Feb 2023
Thanks for staying with us. Hope you stay with us again.

2/10 Terrible

Gerard

Disliked: Staff & service
Stayed 2 nights in Jan 2023
Response from Lance on 4 Feb 2023
Sorry you weren't happy with your stay. We will address this with the staff.

2/10 Terrible

Alfredo

Stayed 1 night in Jan 2023
Response from Lance on 6 Mar 2023
Sorry you weren't happy with your stay. I will address this with the staff. Thank You

4/10 Poor

Laurie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean but that's it. No internet, 1 pillow 1 towel, I would never stay there again
Stayed 1 night in Jan 2023
Response from Lance on 23 Jan 2023
Sorry you were unhappy with your stay we will address this situation,

8/10 Good

Russell, Ocala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional old style Florida Motel. Quaint with lots of character. The price was excellent for the location but don't expect a firsy rate hotel. The staff were very nice and our stay was comfortable and quiet. If budget is tight, i would stay there again. There was a cold snap in the weather for the few nights we spent there, so we had to buy a small space heater because the room was only equipped with air-conditioning. There is a refrigerator in the room but no coffee pot.
Stayed 3 nights in Jan 2023
Response from Julie on 21 Jan 2023
Thanks for staying with us. We hope to see you again.

4/10 Poor

jobin

Disliked: Cleanliness, staff & service, amenities
Extremely noisy. Despite the quiet rule. Terrible waste of money.
Stayed 1 night in Jan 2023
Response from Lance on 18 Jan 2023
Were very sorry you weren't happy with your stay. We will address the issue.

8/10 Good

Virginia

Liked: Staff & service, amenities, property conditions & facilities
Was very convenient to where i needed to be every day, the staff and others were SO very nice, room was clean, i enjoyed my stay there
Response from Julie on 14 Jan 2023
Thanks for staying with us. Hope you stay with us again.