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"When we arrived, one of the staff could not trace any of our booking. We had to call your office to get assistance which was a very expensive affair. It took the intervention of another staff to check in their records and trace the emails with our bookings. Some of the friends were even initially made to make a second payment thought same same was refunded. "

"My visit went very well. I loved the beach, and it was wonderful that my room was right by the shoreline. The staff was very helpful; beach chairs were brought to the beach without me even asking, whenever I settled there. When I arrived very late, the staff was waiting for me at the reception and even prepared dinner. The reception staff helped me with transportation issues and arranged a safe ride through the hotel, for which I am very grateful. When my transportation arrived, the staff member on duty called the security guard from outside and made sure everything was okay and that my ride had arrived safely. As a woman traveling alone, I really appreciated the excellent assistance I received, the reliable transportation was arranged, and I was well taken care of. I would definitely go back; I had a wonderful, relaxing weekend."

"As previous reviews indicate, this is a wonderful setting, rivalling a Greek Island or even the Amalfi Coast in Italy. Beautiful view and accommodations. Very warm and friendly staff. Good food with many choices. Good hot water even with Solar. Would have liked internet access in the room and perhaps a little more attention to timely food delivery. We had a delightful stay!"

"Highly recommend this property. Gorgeous lakeside hotel"

"Very amazing so clean beyond my expectations "