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"Room was met with a stale odour, appeared clean but bits pink mould on shower tiles, mould on the windows and very dirty behind the curtains. My children's feet were dirty from the floors. Would not recommend "

"A pleasant stay and will be back again. You get what you pay for."

"We stayed one night. The building definitely possesses an old world charm, but it was pricey given the limited amenities (old TV, no windows you could see through, ancient hairdryer). Staff were nice enough but there were a lot of instructions and rules straight off the bat. Left a bad taste in my mouth. Was not a fan of the constant posted warnings that persons who weren't registered guests would be expelled if found in the corridors. It's a hotel, not a prison! Could not find the 'arcades' room. 'Billiards room' had one pool table and a long line. Unimpressed. "

"My favourite place for a weekend stay with my family. We've been back so many times. So many wonderful things for kids to do and super relaxing for parents. And as someone who travels for work weekly the staff at the Fairmont are exceptional, such a fast check in and they all go above and beyond."

"Was grateful to be given an early check in. Rooms are very small but a good size bathroom and very clean."

"A great place to stay in the Mountains. Dinner was delicious and we choose to have breakfast on one morning whihc was both very good and reasonabley priced. Loved the hot tub, gardens and other ammenities. "

"Good coffee n service. Lousy breakfast"

"Nice location, a short walk from Katoomba Station. Perfect spot for exploring the Blue Mountains."

"Bathroom requires some fixing. Shower curtain too long, appears not clean. Power point too close to table...unable to use for certain large power plugs."