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"Great location. Wonderful resturant."

"We arrived later in the evening than expected and the staff was very welcoming. The breakfast was wonderful, staff held our luggage while we explored the city. My husband’s birthday was the morning we checked out and they surprised him during breakfast with a croissant and a candle. It made a special start to the day. "

"Great facility"

"Spotless room, friendly staff, great breakfast"

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!"

"Lovely big room"

"Great hotel: location, view from the room, old style villa. very friendly und guest oriented personal! "

"Staff were friendly and helpful. The view from the room was beautiful and the breakfast selection was great."