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"The location is excellent, the house design is good, beautiful, and almost new. But everything is poorly done. The floor is bulging, the doors don't close, the shower stalls leak, and the large dining table wobbles. Most importantly, the hot water doesn't flow constantly. You have to wait a long time for it, then it comes on briefly and then disappears again. We couldn't take a proper shower. The staff was friendly, and check-in was quick."

"Hotel Bacaris is one of the best places we have stayed during our time in Chilean Patagonia. Please consider staying here. The breakfast is delicious and the staff are so helpful. We had a flat tire and needed some help finding the fix and they went above and beyond. We highly recommend this hotel. "

"The staff was amazing! The room was 5 stars and the food was 5 star."

"Shown to a room with bathroom incompletely cleaned, floor and room appeared to be in the midst of ongoing renovation."

"A wonderful place with beautiful landscapes! The service from all the staff was phenomenal—Javiera, the receptionist, Maria, the waitress, and the chefs, who cooked exquisite meals. Highly recommended! The week we spent at the hotel was unforgettable. The room cleanliness was excellent, the fireplace in each room was super cozy, and the landscapes were breathtaking and unforgettable. We will be back soon!"

"It was a great stay. You NEED a 4x4 to get to the property as it is about 13k down a dirt road with some stream crossings / a very steep slope. We had an AWD and we’re ok but if it had rained AT ALL we would not have been able to reach the property."

"Fantastic hosts and staff. Beyond beautiful surroundings "