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Reviews of Super 8 by Wyndham Lake City

2 out of 5
Super 8 by Wyndham Lake City
3954 SW State Road 47, I-75, Exit 423, Lake City, FL

Reviews

6.8
Rating 10 - Excellent. 134 out of 537 reviews" "
Rating 8 - Good. 164 out of 537 reviews" "
Rating 6 - Okay. 94 out of 537 reviews" "
Rating 4 - Poor. 66 out of 537 reviews" "
Rating 2 - Terrible. 79 out of 537 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely nice and the pool was great
Stayed 1 night in May 2024

8/10 Good

Janna

Travelled with partner
Liked: Cleanliness, staff & service
This property served it's purpose for us. It was quite inexpensive and well located for fast food in Lake City. The staff was absolutely WONDERFUL and very kind and accommodating. The breakfast was really great, enjoyed something different everyday. Pool was open and clean. Thank you guys for a nice stay.
Stayed 4 nights in Apr 2024
Response from Manager on 30 Apr 2024
Thank you Janna for taking the time to leave a review and tell us of your experience while our guest. We are extremely pleased that you enjoyed your stay with us and hope that you choose to stay with us again if traveling in our area in the future.

2/10 Terrible

Nathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place was dirty, room WREAKED of cigarettes and weed. When i checked out told the desk clerk and she laughed! First room was so bad i went back and changed rooms second room was mildew and smoke smells. Only positive was the night desk clerk she was amazing.
Response from Manager on 22 Apr 2024
Good morning Nathan, I am saddened to hear that your stay was not as you would have expected. Please note that we are looking into the issues with the rooms and correcting any issues. We hope that you will return and give us another opportunity to better serve you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Thank you Jennifer for taking the time to leave a review from your recent stay.We always appreciate receiving any feedback from our guests and we are extremely pleased you seemed to have enjoyed your stay. We hope that you choose to stay with again if traveling in our area.

8/10 Good

Starr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we needed this was a good place to stay.
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Thank you for taking the time to leave a review. We are pleased you enjoyed your stay.

10/10 Excellent

Gary

Liked: Amenities
Very nice front desk check in
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Thank you Gary for taking the time to leave a review. We always appreciate receiving feedback from our guests.We hope that you will choose to stay with us again in the future.

8/10 Good

Vicki Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The inside was clean and the outside leaf free and swept.
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Thank you Vicki Jo for taking the time to leave a review. We appreciate hearing from our guests.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Thank you for your review.

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is just wonderful. Very welcoming and friendly. Free dinner and breakfast in the morning. I’ve never been to a hotel where they offer free dinner and ice cream. Love this place 10 out of 10
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Thank you Krystal for your wonderful review. We always appreciate hearing positive feedback from our guests. We look forward to you choosing to stay with us again

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelled of stale cigarette smoke as did the office area. Cleanliness of room and breakfast area was poor.
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Dear Michael, Thank you for taking the time to bring these concerns to our attention from your recent stay. Please rest assured that we are taking the appropriate measures to rectify this and prevent any future occurrences such as these. We hope that you will consider returning and give us another opportunity to better serve you and show that this is not how we want our guests to remember their stay with us.

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar 2024
Thank you for taking the time to leave a review. We are pleased that you seemed to enjoy your stay and our full hot breakfast with made to order eggs, Belgium waffles and numerous other items prepared daily by our breakfast attendant. We look forward to you returning if you are traveling in our area and need a place to stay.

8/10 Good

Dennis, Montgomery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older property was clean had a great breakfast not much around there but lots of restaurants within about 10 miles
Stayed 1 night in Feb 2024
Response from Management on 2 Mar 2024
Thank you for taking the time to leave a review from your recent stay Dennis, we always appreciate hearing from our guests after they have stayed with us. We are pleased that you found our hotel to accommodating and that you enjoyed our hot breakfast with made to order eggs. I will share your review with our staff as I am sure they will be delighted to hear that their work does not go unnoticed. We hope that you choose to stay with us again in the future if you are traveling in our area.

10/10 Excellent

Ken

Liked: Staff & service, amenities, property conditions & facilities
Great location just of i75. Older property but well maintained. Very clean. Friendly and helpful staff. Great breakfast simple but all we needed.
Stayed 1 night in Feb 2024
Response from Management on 29 Feb 2024
Thank you for taking the time to complete a survey from your recent stay. We always appreciate hearing that we are doing a great job from our guests. I will share your review with our team as I am sure they will be delighted in hearing such positive words. We hope you choose to stay with us again in the future if traveling in our area.

10/10 Excellent

Margaret, PEEL

Liked: Amenities
Great stay. Convenient location and cook to order breakfast was a nice treat.
Stayed 1 night in Feb 2024
Response from Manager on 18 Feb 2024
Thank you Ms Margaret for taking the time to give the Super 8 in Lake City a 5 star rating. We always appreciate receiving feedback from our guest and are especially pleased that you enjoyed our hot made to order breakfast. I will share your comments with our staff as I am sure they will be pleased to hear their dedication and hard work is not going unnoticed. We hope that you will choose to stay with us again.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Thank you for your 5 star review. We are pleased you enjoyed your stay and look forward to a return visit from you.

10/10 Excellent

Jacob

Friendly staff
Stayed 2 nights in Feb 2024
Response from Manager on 9 Feb 2024
Thank you for your 5 star review. We hope you choose to visit with us again.

4/10 Poor

Becky

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were so dirty and the noise was so loud outside and we felt unsafe in our rooms. Food was average.
Stayed 1 night in Jan 2024
Response from Manager on 5 Feb 2024
Dear guest thank you for taking the time to tell us of your stay and bringing these concerns to our attention. We value each of our guests and want them to have a stay to remember and wanting to return. Please rest assured that we are addressing each of your concerns and taking the time to rectify these issues. I do hope that you will return and give us another opportunity to better serve you in the future.

4/10 Poor

gerald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Easy access, near the highway, pre check made check in quick. Room was dirty, had to borrow vacuum cleaner from the maintenance crew, carpet was filthy with what looked like bird poop tracked all over and sounded like gravel when vacuumed. seemed like this is living quarters for a number of rooms
Stayed 1 night in Jan 2024
Response from Manager on 5 Feb 2024
We are saddened to hear that your stay was not as you expected it would be. Please accept our sincerest apologies for any issues you may have endured while our guest. Please rest assured that we have taken the necessary actions to prevent these occurrences from happening again in the future.We hope that you will return and give us another opportunity to better serve you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, they made the guests supper and breakfast with eggs the way you want them
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Thank you David for recognizing our staff, they will appreciate your comments of them. We are also pleased that you were able to enjoy our breakfast and one of our free southern suppers. We believe that our suppers are what sets us apart from our competitors and leaves our guests wanting to return and enjoy our southern hospitality,clean, comfortable rooms and our free breakfast and supper.We hope that you get the chance to be one of our return guests.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MP on 8 Jan 2024
Michael,Thank you for staying with us and we are glade you enjoyed the cook to order eggs for breakfast.Between Sunday through Thursday we also serve a free southern supper for our guest.Glade you appreciated our happy friendly staff too.Please come back soon.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Made to order continental breakfast was awesome.
Stayed 1 night in Dec 2023
Response from MP on 8 Jan 2024
Patty Thank you for the review on your stay.We are glade you enjoyed the cooked to order eggs for Breakfast.We hope you also got a chance to enjoy our free Southern Supper served from Sunday through Thursday.Please come back and visit us soon.

10/10 Excellent

Robert

Stayed 3 nights in Dec 2023
Response from Manager on 5 Feb 2024
Thank you for taking the time to leave a review. We are pleased you enjoyed your stay and hope you choose to visit with us again in the future.

8/10 Good

terese

Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you Teresa for taking the time to leave a review from your recent stay. We look forward to you returning if traveling in our area in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you Margaret for leaving a review. It seems as though you enjoyed your stay and we hope that you choose to return.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very acceptable budget motel. Older property renovated in recent years. Room was in good shape, bed and bedding were comfortable. Very friendly and helpful staff. Hot breakfast cooked to order was a very nice addition.
Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Thank you Robert for choosing to stay with us at Super 8 Lake City.We are pleased that you found our hotel to be acceptable and comfortable for your stay. I will share your comments with our team as I am sure they will be delighted to hear they are doing a great job.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Enjoyed having a hot breakfast and dinner right at the hotel. Room is a bit outdated.
Stayed 1 night in Nov 2023
Response from Manager on 27 Nov 2023
Thank you Joyce for your great review. We are pleased you enjoyed your stay and our breakfast and dinner. We hope to see you again soon.

10/10 Excellent

teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient to food and gas station. Lovely complimentary dinner and breakfast. Clean and comfortable bed.
Stayed 1 night in Nov 2023
Response from Manager on 8 Nov 2023
Thank you for your review and nice compliments of our staff, property and our 2 free meals. We always appreciate hearing our guests enjoyed their stay. We look forward to a return visit from you if you are traveling in our area.

10/10 Excellent

Lori

Stayed 1 night in Oct 2023
Response from Manager on 21 Nov 2023
Thank you !

2/10 Terrible

STEVE

Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Thank you for taking the time to leave a review Steve. We always appreciate hearing from our guests. We hope that you will return and give us the opportunity to raise your score with us. We value our guests and want each one to have an enjoyable, comfortable stay.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 15 Oct 2023
Thank you.

6/10 Okay

David

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The room smelled a bit, and some trash from the previous tenants was still in the room. It wasn’t filthy by any means, but I wish it had been a bit cleaner. The late night check in took quite a long time. Nothing super bad - 3 star rating feels appropriate.
Stayed 1 night in Oct 2023
Response from Manager on 15 Oct 2023
Thank you David for telling us about your stay.We will work to improve so that your next stay will be worth a 5 star rating.

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good location for us to stay while visiting our family near there.
Stayed 5 nights in Sep 2023
Response from Manager on 30 Sept 2023
Thank you Debbie for letting us know that you enjoy staying with us while visiting family. We hope to see you again soon.

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Manager on 27 Oct 2023
Thank you Mary for your review. We are pleased you enjoyed your stay. We hope you visit with us again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Thank you John for taking the time to score your recent stay, we are very pleased you found us to be deserving of a perfect score. We hope to see you again in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
One night solo stay. Was right off the interstate. Clean and staff was very friendly.
Stayed 1 night in Sep 2023
Response from Manager on 4 Sept 2023
Thank you Laura for your very nice review. We are pleased you enjoyed your stay and hope that you will choose us again if traveling in our area.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a simple place and not expensive. But we got there and everyone was super nice. Everything was clean. They have cooked to order breakfast every morning. And they even have an ice cream whenever you'd like it at the front desk. It's a nice place at a reasonable price.
Stayed 1 night in Aug 2023
Response from Sharon on 27 Aug 2023
Thank you John for taking the time express your thoughts from your recent stay. We always appreciate hearing positive feedback from our guests. I am very pleased that your stay was comfortable and that you enjoyed our free hot breakfast with made to order eggs. Our "FREE ICE CREAM" is a bonus for our guests after a long hot day of traveling. We hope that you will choose to stay with us again when traveling through our area.

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great 2 night stay. Staff was extremely friendly and helpful. I will be going back for sure in the futrue.
Stayed 1 night in Jul 2023
Response from Manager on 7 Aug 2023
Thank you for your wonderful review and kind words. We look forward to you returning as our guest in the future.

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were updated and clean the beds very comfortable and pillows very nice The AC worked great! Very friendly staff
Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Thank you for taking the time to leave a review. We are extremely pleased that you enjoyed your stay. We hope that you will choose to visit with us again if your travels bring you to our area.

10/10 Excellent

Patricia

Stayed 1 night in Jul 2023
Response from Manager on 23 Aug 2023
Thank you Patricia for taking the time to give us a rating. We are pleased that you seemed to enjoy your stay by rating us a 5 out of 5. We hope that you will choose to stay with us in the future if you are traveling in our area.

8/10 Good

Rebecca

Travelled with family
Liked: Amenities
It was a great stay except for housekeeping coming in the room when the do not disturb sign was up and going through our stuff. I was in the room laying down when she came in. We reported it and was met with hostility and anger from the staff at the front desk. Food was great and super convenient to the interstate.
Stayed 3 nights in Jul 2023
Response from Manager on 25 Jul 2023
Thank you Rebecca for telling us about your stay. I am pleased you did enjoy the stay even though there seemed to be an issue. Please rest assured that we are looking into the issue with housekeeping and the front desk to be sure this same issue does not happen in the future.We hope that you will choose to stay with us again in the future.

10/10 Excellent

Greg

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jul 2023
Response from Manager on 11 Jul 2023
Thank you for your choosing to stay with us at the Super 8 in lake City. I will share your review and your comments of our staff with them. We hope to see you again soon.

4/10 Poor

Sandi

Disliked: Cleanliness, property conditions & facilities
The rooms were not kept in good clean order. Floor was stained bad.
Stayed 1 night in Jul 2023
Response from Manager on 10 Jul 2023
Thank you for taking the time to leave a review, we are saddened to hear that your stay was not as you would have expected. We hope that you will return and give us another opportunity to better serve you.

8/10 Good

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on 7 Jul 2023
Thank you for your review. We are pleased that you seemed to have enjoyed your stay and hope that you choose to visit with us again.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Dirty room
Dirty
Stayed 1 night in Jun 2023
Response from Manager on 28 Jun 2023
Dear guest we are very sorry to hear that your stay was not as you would have expected. We are taking the appropriate measures to address the issue mentioned so there are no future occurrences as these. we hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Jerome

Liked: Staff & service, property conditions & facilities
rooms were clean and neat for a quick stay,
Stayed 1 night in Jun 2023
Response from Manager on 28 Jun 2023
Thank you Jerome for taking the time to leave a response from your recent stay. We always appreciate receiving positive reviews from our guest and we look forward to you returning in the future.

8/10 Good

Leola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay. This older property has some renovations and updates, but our room needs a deep clean, it was generally clean and supplies were replenished everyday. Breakfast cook Sonia is Awesome! Best cooked fresh food we had all weekend. We will stay here again.
Stayed 3 nights in May 2023
Response from Manager on 30 May 2023
Thank you for taking the time to leave a review and tell us about your experience while our guest at the Super 8 in Lake City. We always appreciate receiving feedback from our guests and are delighted you seemed to have enjoyed your stay. We are working on improving different areas of our hotel and hope you will return to see any improvements that we make.

8/10 Good

Michael, Hephzibah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean no frills kind of place, priced fairly. I generally avoid Super 8 like the plague, but I was going to Ginnie Springs for my scuba diving cert. checkout dive and most of the diving instructors were staying at the Super 8. Honestly I cringed when I head the name, but when in rome.....Also unique for a Super 8, the room was neat, clean and well maintained, All in all, pleasantly surprised and would stay again. Free made to order breakfast at a Super 8. Well Done.
Stayed 2 nights in May 2023
Response from Manager on 27 May 2023
Thank you Michael for taking a chance on us and being pleasantly surprised by our hotel and our services. We love hearing that our guests enjoyed their stay and would return if the opportunity arises. Here at the Super 8 we strive to meet our guests needs and exceed their expectations and our very pleased to have met this goal with your recent stay.

2/10 Terrible

Harold T

Stayed 1 night in May 2023
Response from Manager on 3 Jun 2023
Dear Harold,We appreciate the time you took to score your recent stay with us at the Super 8,we always appreciate receiving feedback from our guests. We would like to know what we could have done better to receive a higher score from you. It is our goal to give exceptional service to our guests and are very saddened to see we did reach that goal with your recent stay. It is our hope that you will return and give us the opportunity to better serve your needs in the future.

10/10 Excellent

Tracy

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dinner and breakfast and my cat could stay!
Stayed 1 night in Apr 2023
Response from Manager on 2 May 2023
Thank you Tracy,We are pleased you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Archie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! The reviews we read influenced our selection of this hotel over pricier ones. The positive reviews were right on. We booked a non smoking room. The moment we walked in there was a noticeable smoke odor. The front desk clerk and a housekeeper opened 3 additional rooms for us to make a selection. Friendly, helpful and efficient. Breakfast was a real treat because of Sonia’s charm and graciousness. Not only does she engage with the guests, she also cooks perfect scrambled eggs. We are pleased with our stay.
Stayed 1 night in Apr 2023
Response from Sharon- Assistant Manager on 26 Apr 2023
Thank you Mr. Wainright for your awesome review. I am very pleased that although your first room had a noticeable odor of cigarette smoke that we were able to find you another room that was more accommodating and that you enjoyed our breakfast that is prepared by our Miss Sonia(who is an asset to us) with her perfect scrambled eggs. We hope that you choose to stay with us again if you are in need of a hotel stay in the Lake City area in the future.