Lake Bluff Park

Our stay was okay, but we expected more from a four-star hotel. The room was clean but looked dated, and the carpet was clearly not new. The smell in a room when we checked in was not pleasant. The bathroom was acceptable, but there were visible stains on the shower floor. The lobby and public areas looked really nice and well maintained, which made the contrast with the room more noticeable. We were charged a $35 amenity fee even though we didn’t plan to use any amenities, and the hotel refused to wave it. Instead, we only had the option of a $15 food credit, which we didn’t really want. Overall, it was a decent stay, but not the level of service or room quality we expected for the price.

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