Lake Bacalar

We stayed at Platinum Yucatan Princess to celebrate my 30th birthday and had an incredible experience. The resort is beautiful, with lush grounds, lovely pools, and access to the larger pool at the connected Princess resort. The adults-only bars served excellent cocktails and tequila, and we especially loved the passionfruit margaritas. Upgrading to a room with a balcony hot tub was absolutely worth it. Thank you to Mario for arranging transportation with MTS and Ana for a smooth check-in. The staff were exceptional throughout our stay. Sara at Bar Plaza kept us laughing and served great drinks during the Fire Show. The entertainment was outstanding every night, especially the Fire Show and Mexican Show. We also loved the trivia, pool activities, Mariachi, Rock Band, dancers, and the entire entertainment team. Special thanks to Malu for her warmth, humour, and personal touch, and to Luna for her fun dance lessons and private archery lesson for my fiancé. The food was fantastic, especially at Buffet Yucatan. As a vegetarian, I enjoyed many vegan options. My fiancé is vegetarian, lactose intolerant, and gluten free, and the buffet staff and chefs went above and beyond to accommodate him with a separate menu and plenty of safe choices. Bryan provided exceptional service, while Citlaly, Karen, and Bereniece always made us feel welcome. The spa was wonderful as well. Esmeralda helped arrange my treatments, and Bulmaro provided a relaxing facial and chocolate body exfoliation. Thx!

I’ve been to lots of resorts before, but this one is a bit unique. The mascot is a penguin super cute the scented toilet paper 😂 they sprayed your bed and robe with a scented linen spray loved it! When leaving the room in the evening, they would come in and prepare your room for bed. I never had a bad meal. From the restaurant manager Augustin who greeted us every day knew us by name. All the sweet servers Jonathan, Victor, Lazaro attention to detail they made my mom’s birthday so memorable. Also the pool servers Gerard and Jose are so attentive I will miss every single one of them. Never went to the beach due to the storms, but overall the breathless views of the beach and resort 10/10. I joined there subscription so I can travel all there other resorts worldwide. But I can’t wait to revisit Devossion in playa never disappointed. Cheers!

Beautiful property, helpful and friendly staff, clean rooms. We had an amazing experience at El Dorado Maroma. The property was gorgeous- well maintained and so many beautiful plants and flowers. The staff was so helpful and kind and most of them spoke English well which we really appreciated. The restaurants were all al a carte- so you order off a menu instead of a buffet. This makes meals move a bit slower but that forces you to relax and take in the scenery. The restaurant staff were all extremely careful about food allergies. Several pools, two of which had swim up bars. Their “more inclusive” plan means our transportation to and from the airport was included as well as a trip to a ranch with a cenote. They also include a catamaran snorkeling trip and day trip to a water park which we did not do. Some of these “extras” were only offered on certain days so I recommend staying a full week to take advantage of all they offer. We also enjoyed live music by the pool, daily crafts and a fire show in the beach. The beach- beautiful soft white sand and plenty of comfortable cabanas and lounge chairs and umbrellas. Unfortunately there was TONS of seaweed on the beach. Apparently it was the season for it and this is a problem in all of riviera maya and Cancun area. The staff worked hard every morning to clear as much as they could. Overall a great experience- would definitely return!