This was just a SCAM.Dont know yet if from the property or from hotel.com . My attorney may have to deal with this.
I and my family never stayed in this property after we booked and paid full price 3 weeks prior to our arrival in nigeria.
We arrived the property which took us about 6 hours on road from the airport to locate.The property in reality was terrible.Their was no electricity at the time we arrived their so we had to stay back in the car to atleast use our car's Air conditioning.
But more seriously the whole scenario turned out a SCAM after the property management told us the are NOT AWARE of our paid booking.That they cannot find anything in their booking system.This didnt sound so good but as an expensive joke in the midst of all the troubles it took us to find the property that we booked online and paid for.We took another hour of frustration trying to argue and understand the situation and ofcos they told us they dont even have any free room to offer us even if we were to book again and pay again.I had showed the hotel management my booking confirmation and payment receipt but ofcos as they said earlier, "we cant find your booking and dont know about it".
The person that presented as the manager took my contact and promised to contact me in some days if they are able to rectify what went wrong but never ever did again.So there we were after spending 6 hrs on this long journey locating the miserable "Lekki Hotels and suites",stranded with little kids
