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Rating 10 - Excellent. 396 out of 992 reviews" "
10 - Excellent
396
Rating 8 - Good. 359 out of 992 reviews" "
8 - Good
359
Rating 6 - Okay. 136 out of 992 reviews" "
6 - Okay
136
Rating 4 - Poor. 68 out of 992 reviews" "
4 - Poor
68
Rating 2 - Terrible. 33 out of 992 reviews" "
2 - Terrible
33
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Jordan
Travelled with partner
21 May 2024
Liked: Cleanliness, staff & service, amenities
Need a better maintenance staffing
Jordan
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Jordan,We appreciate your feedback on the maintenance staffing and will pass this information along for future improvements. Thank you for bringing this to our attention.
Hello James,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
Hello Shishir,We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. If there is anything specific you would like to share with us regarding your stay, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.
8/10 Good
Beth
14 May 2024
Liked: Cleanliness, staff & service
The hotel was clean and staff was nice. It is a little old, the door did not seem too secure, but I did not have any problems while there.
Beth
Stayed 3 nights in May 2024
Response from Manager on 17 May 2024
Hello Beth, We appreciate your feedback on our clean facilities and friendly staff. Your comfort and safety are important to us, and we take all feedback seriously to ensure a pleasant stay for all guests. Should you have any concerns in the future, please don't hesitate to reach out to our management team for assistance.
Staff was awesome. Treated us very well room very nice and clean
mary
Stayed 3 nights in May 2024
Response from Manager on 14 May 2024
Hello mary,We are thrilled to hear that you enjoyed the exceptional service provided by our staff and found your room to be nice and clean. We appreciate your kind words and hope to welcome you back for another enjoyable stay.
The staff was great. It was only 4 miles to the Purdue campus but it was about a 20 minute drive due to all the stop lights. It is clean but you could tell it was an older facility.
Martin
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Martin, We appreciate your kind words about our staff and cleanliness. The distance to Purdue campus can be affected by traffic lights, but we strive to offer a comfortable stay. Thank you for your feedback on our facilities, we are always looking to improve.
10/10 Excellent
Lisa
7 May 2024
Lisa
Stayed 2 nights in May 2024
Response from Manager on 28 May 2024
Hello Lisa,Dear guest, we are thrilled to hear that you had a wonderful stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another excellent experience!
Breakfast was disappointing. No coffee and no hot water.
Mark
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Mark, We apologize for the inconvenience during your stay and appreciate your feedback for our improvement. Please contact our management so we can address your concerns more effectively.
We’ve been staying at this location for several years. It’s always good.
Mark
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Mark,We are delighted to hear that you have consistently enjoyed your stays with us over the years. Our team takes great pride in providing a positive experience for our guests. Thank you for choosing our hotel as your preferred accommodation choice, and we look forward to welcoming you back in the future.
10/10 Excellent
Caitlin
4 May 2024
Caitlin
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Caitlin,We are thrilled to hear that you had a fantastic experience with us! If you have any further comments or need assistance, please don't hesitate to contact us.
Hello HAROLD, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back in the future.
Nice and safe . Staff was very helpful and polite. Room was very clean .
Nathan
Stayed 2 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello Nathan,We are delighted to hear that you found our hotel nice and safe, and that our staff was helpful and polite. It's great to know that you enjoyed a clean room during your stay. Thank you for taking the time to share your positive experience with us.
I would have given them 5 stars, except the pool was cold. You pay for pool and it's cold. I didn't like that.
Clayton
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Clayton,We appreciate your feedback regarding the pool temperature and regret that it did not meet your expectations during your stay. Your comments have been noted for our future improvement efforts. Thank you for bringing this to our attention.
10/10 Excellent
Zhou
23 Apr 2024
Zhou
Stayed 1 night in Apr 2024
Response from Manager on 14 May 2024
Hello Zhou,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excellent
Jerome
Travelled with partner
21 Apr 2024
Liked: Cleanliness, amenities
Easy to get to and clean people were nice and helpful 👌
Jerome
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Jerome,We're delighted to hear that you found our location convenient, our rooms clean, and our staff friendly and accommodating. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.
On a business trip. I appreciated how clean the room was. I’ll book there again.
Clayton
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Clayton,We are delighted to hear that you found your room clean during your business trip. It would be our pleasure to welcome you back as our guest in the future. Thank you for choosing our hotel for your stay.
10/10 Excellent
Tyrone
16 Apr 2024
Tyrone
Stayed 1 night in Apr 2024
Response from Manager on 6 May 2024
Hello Tyrone,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon.
Hello Amy, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
Hello Robert,We are delighted to hear that you had an exceptional stay with us! We look forward to welcoming you back soon for another memorable experience.
Went to this property to stay with my family for one reason the pool after there 20 minutes a kid vomited in and around pool so pool was closed the next morning it stayed closed until after we checked out I asked for refund and was denied
Michelle
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Michelle, We apologize for the inconvenience you experienced during your stay. Our team takes pool cleanliness seriously for the well-being of all guests, and closures are necessary in such situations. For any refund requests, we recommend reaching out to our management directly for further assistance. Your feedback is valuable for our improvement efforts.
6/10 Okay
MOHAMMED, FORT WAYNE
Travelled with family, Business traveller
28 Mar 2024
Liked: Staff & service
The property is very dated and needs update and improvement. The old furnishings and carpet looks dirty.
MOHAMMED
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello MOHAMMED,We appreciate your feedback and will share your comments with our management team for future considerations. Thank you for taking the time to share your experience with us.
Hello Shaloo,We are pleased to hear that you found our rooms to your liking and enjoyed our breakfast offerings. We appreciate your feedback and hope to welcome you back again in the future.
10/10 Excellent
George
13 Mar 2024
All good
George
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello George,We are pleased to hear that you had a satisfactory experience during your stay with us. Should you have any further feedback or questions, feel free to reach out to our management team directly. Your input is valuable to us for continuous improvement.
Staff was very helpful and clean, but the property was pretty old so was scared using the elevator as it made noise. For the price I think could have got better option.
Poonam
Stayed 3 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Poonam, Thank you for sharing your experience with us. We appreciate your kind words about our helpful staff and cleanliness. We value your feedback about the elevator noise and will address this concern internally. We strive to offer competitive pricing for the quality of service provided and regret if your expectations were not fully met this time.
Hello Sara, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
Clean and well run. The inebriated guests were unfortunate
Peter
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Peter,We appreciate your positive feedback on our cleanliness and service. We always aim to provide a pleasant experience for all guests. Your comments regarding other guests have been duly noted for the improvement of our overall guest experience.
8/10 Good
Anita
6 Mar 2024
Anita
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Anita, We appreciate you choosing our hotel for your stay! Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back again soon.
Quiet considering that it is located just by the highway
Thomas
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Thomas,We appreciate your feedback on the peaceful ambiance of our hotel despite its proximity to the highway. Your input helps us ensure all guests have a comfortable stay with us. We look forward to welcoming you back in the future to experience more of our hospitality.
Hello RAJIV,We are delighted you found our hallways to be spacious and comfortable during your stay. Our team takes great pride in providing a welcoming environment for all our guests to enjoy. Thank you for sharing your feedback, and we hope to welcome you back in the future for another pleasant stay.
Hello Michele,We are pleased to hear that you enjoyed your short stay with us. Thank you for taking the time to share your positive feedback! If you ever find yourself in the area again, we would love to welcome you back.
The hotel was clean, the service was friendly, and they have wide hallways, which gives the hotel a more spacious feel. We enjoyed our stay.
Faith
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Faith,We are delighted to hear that you found our hotel clean, with friendly service and spacious hallways. It's great to know you enjoyed your stay with us. Your positive feedback means a lot to us. Thank you for sharing your experience!
Motel was in a convenient to get to and the rooms were clean.
Phyllis
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Phyllis,We are glad to hear you found our motel convenient to access and our rooms clean. Your feedback is appreciated as we strive to offer a comfortable stay to all our guests. We hope you consider staying with us again in the future for another enjoyable experience.
10/10 Excellent
Patricia
25 Feb 2024
Patricia
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Patricia,We're delighted to hear you had an excellent stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly.
Hello Thomas, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
Hello Vijay Kumar,We're delighted to hear that you found value during your stay with us. Your feedback is appreciated as we strive to provide a great experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.
6/10 Okay
Hanjin
23 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
The room smelled bad.
Hanjin
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Hanjin,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for improvement. Thank you for bringing this to our attention.
Hello Monica,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience at our hotel.
Hello Brian,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again.
Had to stop because of snow. Immediately got us in, we felt safe and comfortable.
Julie
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Julie,We are pleased to hear that you found safety and comfort during your unexpected stop. Your well-being is our top priority. We hope to welcome you back under better circumstances in the future.
Hello Manju, We appreciate your feedback and apologize for any inconvenience. We value all suggestions for improvement and will address the issues mentioned accordingly. Please feel free to contact our management team for further assistance.
The staff was great... We extended our stay a few times
Michelle
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Michelle,We're delighted to hear you enjoyed the service provided by our staff during your stay. It's always a pleasure to accommodate our guests' needs, and we're pleased you chose to extend your stay with us. If you have any future accommodation needs, please don't hesitate to get in touch.
Fanny, Thank you for the perfect score in your review. I will be sharing your experience with the team! We will look forward to seeing you again soon. Wishing you well in your travels.
Hello Christina, We're sorry to hear that your stay with us was not up to your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so we can address and improve upon any issues you experienced.
Hello Erica,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
8/10 Good
John
4 Feb 2024
John
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello John, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
Hello Barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.
Good night Woman who checked me in was less than enthusiastic. She seemed like she could care less that I was there however, the morning women were both great. I did appreciate easy, check-in and easy check out.
Mary
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Mary,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our check-in and check-out process to be convenient. We apologize if your initial check-in experience was not as enthusiastic as you had hoped for. We appreciate your kind words about the morning staff and we will share your feedback with them. We hope to have the opportunity to welcome you back in the future for an even better experience.
6/10 Okay
David L
Travelled with family, Business traveller
22 Jan 2024
Liked: Cleanliness, staff & service
Had trouble with the south west access door and no shampoo in the bathroom
David L
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello David L, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with the south west access door and the missing shampoo in your bathroom. We appreciate your valuable input and will ensure that the relevant departments are made aware of your concerns. Should you have any further questions or require assistance, please feel free to contact our management directly.
4/10 Poor
Jenni
Travelled with family
21 Jan 2024
Disliked: Room comfort
Smelled like cigarette smoke. Pool was cold!
Jenni
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Jenni, We're sorry to hear that your experience at our hotel fell short of expectations. We'd appreciate it if you could kindly reach out to us directly to share any specific feedback you may have, as we're always looking for ways to improve our services. Your satisfaction is our utmost priority, and we hope to have the opportunity to make it up to you in the future.