Indoor pool

Reviews of Comfort Inn Lafayette I-65

2.5 out of 5
Comfort Inn Lafayette I-65
4701 Meijer Court, Lafayette, IN

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 992 reviews" "
Rating 8 - Good. 359 out of 992 reviews" "
Rating 6 - Okay. 136 out of 992 reviews" "
Rating 4 - Poor. 68 out of 992 reviews" "
Rating 2 - Terrible. 33 out of 992 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need a better maintenance staffing
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Jordan,We appreciate your feedback on the maintenance staffing and will pass this information along for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello James,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Okay

Shishir

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 19 May 2024
Hello Shishir,We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. If there is anything specific you would like to share with us regarding your stay, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.

8/10 Good

Beth

Liked: Cleanliness, staff & service
The hotel was clean and staff was nice. It is a little old, the door did not seem too secure, but I did not have any problems while there.
Stayed 3 nights in May 2024
Response from Manager on 17 May 2024
Hello Beth, We appreciate your feedback on our clean facilities and friendly staff. Your comfort and safety are important to us, and we take all feedback seriously to ensure a pleasant stay for all guests. Should you have any concerns in the future, please don't hesitate to reach out to our management team for assistance.

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome. Treated us very well room very nice and clean
Stayed 3 nights in May 2024
Response from Manager on 14 May 2024
Hello mary,We are thrilled to hear that you enjoyed the exceptional service provided by our staff and found your room to be nice and clean. We appreciate your kind words and hope to welcome you back for another enjoyable stay.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. It was only 4 miles to the Purdue campus but it was about a 20 minute drive due to all the stop lights. It is clean but you could tell it was an older facility.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Martin, We appreciate your kind words about our staff and cleanliness. The distance to Purdue campus can be affected by traffic lights, but we strive to offer a comfortable stay. Thank you for your feedback on our facilities, we are always looking to improve.

10/10 Excellent

Lisa

Stayed 2 nights in May 2024
Response from Manager on 28 May 2024
Hello Lisa,Dear guest, we are thrilled to hear that you had a wonderful stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another excellent experience!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was disappointing. No coffee and no hot water.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Mark, We apologize for the inconvenience during your stay and appreciate your feedback for our improvement. Please contact our management so we can address your concerns more effectively.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying at this location for several years. It’s always good.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Mark,We are delighted to hear that you have consistently enjoyed your stays with us over the years. Our team takes great pride in providing a positive experience for our guests. Thank you for choosing our hotel as your preferred accommodation choice, and we look forward to welcoming you back in the future.

10/10 Excellent

Caitlin

Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Caitlin,We are thrilled to hear that you had a fantastic experience with us! If you have any further comments or need assistance, please don't hesitate to contact us.

6/10 Okay

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 7 May 2024
Hello HAROLD, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe . Staff was very helpful and polite. Room was very clean .
Stayed 2 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello Nathan,We are delighted to hear that you found our hotel nice and safe, and that our staff was helpful and polite. It's great to know that you enjoyed a clean room during your stay. Thank you for taking the time to share your positive experience with us.

8/10 Good

Clayton, Bloomington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given them 5 stars, except the pool was cold. You pay for pool and it's cold. I didn't like that.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Clayton,We appreciate your feedback regarding the pool temperature and regret that it did not meet your expectations during your stay. Your comments have been noted for our future improvement efforts. Thank you for bringing this to our attention.

10/10 Excellent

Zhou

Stayed 1 night in Apr 2024
Response from Manager on 14 May 2024
Hello Zhou,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, amenities
Easy to get to and clean people were nice and helpful 👌
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Jerome,We're delighted to hear that you found our location convenient, our rooms clean, and our staff friendly and accommodating. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Clayton, Bloomington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a business trip. I appreciated how clean the room was. I’ll book there again.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Clayton,We are delighted to hear that you found your room clean during your business trip. It would be our pleasure to welcome you back as our guest in the future. Thank you for choosing our hotel for your stay.

10/10 Excellent

Tyrone

Stayed 1 night in Apr 2024
Response from Manager on 6 May 2024
Hello Tyrone,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr 2024
Hello Amy, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Robert,We are delighted to hear that you had an exceptional stay with us! We look forward to welcoming you back soon for another memorable experience.

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Went to this property to stay with my family for one reason the pool after there 20 minutes a kid vomited in and around pool so pool was closed the next morning it stayed closed until after we checked out I asked for refund and was denied
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Michelle, We apologize for the inconvenience you experienced during your stay. Our team takes pool cleanliness seriously for the well-being of all guests, and closures are necessary in such situations. For any refund requests, we recommend reaching out to our management directly for further assistance. Your feedback is valuable for our improvement efforts.

6/10 Okay

MOHAMMED, FORT WAYNE

Travelled with family, Business traveller
Liked: Staff & service
The property is very dated and needs update and improvement. The old furnishings and carpet looks dirty.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello MOHAMMED,We appreciate your feedback and will share your comments with our management team for future considerations. Thank you for taking the time to share your experience with us.

10/10 Excellent

Shaloo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice. Decent breakfast.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Shaloo,We are pleased to hear that you found our rooms to your liking and enjoyed our breakfast offerings. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

George

All good
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello George,We are pleased to hear that you had a satisfactory experience during your stay with us. Should you have any further feedback or questions, feel free to reach out to our management team directly. Your input is valuable to us for continuous improvement.

6/10 Okay

Poonam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very helpful and clean, but the property was pretty old so was scared using the elevator as it made noise. For the price I think could have got better option.
Stayed 3 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Poonam, Thank you for sharing your experience with us. We appreciate your kind words about our helpful staff and cleanliness. We value your feedback about the elevator noise and will address this concern internally. We strive to offer competitive pricing for the quality of service provided and regret if your expectations were not fully met this time.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Sara, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well run. The inebriated guests were unfortunate
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Peter,We appreciate your positive feedback on our cleanliness and service. We always aim to provide a pleasant experience for all guests. Your comments regarding other guests have been duly noted for the improvement of our overall guest experience.

8/10 Good

Anita

Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Anita, We appreciate you choosing our hotel for your stay! Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back again soon.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet considering that it is located just by the highway
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Thomas,We appreciate your feedback on the peaceful ambiance of our hotel despite its proximity to the highway. Your input helps us ensure all guests have a comfortable stay with us. We look forward to welcoming you back in the future to experience more of our hospitality.

8/10 Good

RAJIV

Liked: Cleanliness, staff & service, property conditions & facilities
The hallways are very spacious.
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello RAJIV,We are delighted you found our hallways to be spacious and comfortable during your stay. Our team takes great pride in providing a welcoming environment for all our guests to enjoy. Thank you for sharing your feedback, and we hope to welcome you back in the future for another pleasant stay.

8/10 Good

Michele

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Perfect for a short stay.
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Michele,We are pleased to hear that you enjoyed your short stay with us. Thank you for taking the time to share your positive feedback! If you ever find yourself in the area again, we would love to welcome you back.

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with our stay
The hotel was clean, the service was friendly, and they have wide hallways, which gives the hotel a more spacious feel. We enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Faith,We are delighted to hear that you found our hotel clean, with friendly service and spacious hallways. It's great to know you enjoyed your stay with us. Your positive feedback means a lot to us. Thank you for sharing your experience!

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Melissa on 26 Feb 2024
Anthony, Thank you for taking a few moments to complete our online survey. We appreciate your feedback. We will look forward to seeing you again soon!

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was in a convenient to get to and the rooms were clean.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Phyllis,We are glad to hear you found our motel convenient to access and our rooms clean. Your feedback is appreciated as we strive to offer a comfortable stay to all our guests. We hope you consider staying with us again in the future for another enjoyable experience.

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Patricia,We're delighted to hear you had an excellent stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly.

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 28 Feb 2024
Hello Thomas, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

8/10 Good

Vijay Kumar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the money paid.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Vijay Kumar,We're delighted to hear that you found value during your stay with us. Your feedback is appreciated as we strive to provide a great experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.

6/10 Okay

Hanjin

Liked: Staff & service
Disliked: Cleanliness
The room smelled bad.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Hanjin,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for improvement. Thank you for bringing this to our attention.

10/10 Excellent

Monica, Van Meter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Monica,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience at our hotel.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Brian,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stop because of snow. Immediately got us in, we felt safe and comfortable.
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Julie,We are pleased to hear that you found safety and comfort during your unexpected stop. Your well-being is our top priority. We hope to welcome you back under better circumstances in the future.

8/10 Good

Manju

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Hello Manju, We appreciate your feedback and apologize for any inconvenience. We value all suggestions for improvement and will address the issues mentioned accordingly. Please feel free to contact our management team for further assistance.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff was great... We extended our stay a few times
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Michelle,We're delighted to hear you enjoyed the service provided by our staff during your stay. It's always a pleasure to accommodate our guests' needs, and we're pleased you chose to extend your stay with us. If you have any future accommodation needs, please don't hesitate to get in touch.

10/10 Excellent

Fanny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Melissa on 18 Feb 2024
Fanny, Thank you for the perfect score in your review. I will be sharing your experience with the team! We will look forward to seeing you again soon. Wishing you well in your travels.

4/10 Poor

Christina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Christina, We're sorry to hear that your stay with us was not up to your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so we can address and improve upon any issues you experienced.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Erica,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Good

John

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello John, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Employee could’ve been a little more cheerful
Good night Woman who checked me in was less than enthusiastic. She seemed like she could care less that I was there however, the morning women were both great. I did appreciate easy, check-in and easy check out.
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Mary,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our check-in and check-out process to be convenient. We apologize if your initial check-in experience was not as enthusiastic as you had hoped for. We appreciate your kind words about the morning staff and we will share your feedback with them. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Okay

David L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Had trouble with the south west access door and no shampoo in the bathroom
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello David L, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with the south west access door and the missing shampoo in your bathroom. We appreciate your valuable input and will ensure that the relevant departments are made aware of your concerns. Should you have any further questions or require assistance, please feel free to contact our management directly.

4/10 Poor

Jenni

Travelled with family
Disliked: Room comfort
Smelled like cigarette smoke. Pool was cold!
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Jenni, We're sorry to hear that your experience at our hotel fell short of expectations. We'd appreciate it if you could kindly reach out to us directly to share any specific feedback you may have, as we're always looking for ways to improve our services. Your satisfaction is our utmost priority, and we hope to have the opportunity to make it up to you in the future.