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"I stayed in the remodeled area which I would recommend asking for specifically. The room was very nice, the problem was the service and customer experience. At this price point, I would expect a working television. Once it was begrudgingly acknowledged that the t.v. was on lock, calls were made- however, the situation was not resolved over my 2 day, $1500 stay. Everything else was great but when an issue as large as this (I was planning to watch movies all weekend) goes unresolved for 2 days- it kind of gives you a bad vibe. They did give me a $50 discount upon checkout but I would have gladly paid $50 to have the issue resolved and feel respected as a guest. Enjoy the spa, I would think twice about staying there- guest services need work."

"The Spa was amazing and not too many people were there. Breakfast had so many options to choose from and was delicious. What I would say is that our Suite only had one small window by entrance and one very small in the room, but other than that we didn't have any good view, for a suite. Maybe it will be something to mention for this specific room."

"Wonderful experience. Beautiful property. Relaxing pool and sauna. Elisabeth took great care of us and welcomed us with champagne. Lovely people and great food! Could not have asked for more. Highly recommend this beautiful place."

"This is my preferred choice when traveling in the area"

"Very clean room, 15 minute walk to downtown. Very nice staff."

"Excellent staff, nice rooms, quiet and great wellness area."

"The staff was very helpful and attentive"

"Beautiful area, lovely staff, cozy room. Would recommend. "

"Excellent position on the edge of town, safe parking, very clean and well appointed hotel. We will definitely be back if in the Alsace region."