Palm Beach Resort & Spa captures the vibrant charm of Labuan Island with its private beach area and comfortable sun loungers. Guests sip refreshing cocktails at the swim-up bar or treat themselves to rejuvenating spa treatments after a day in the sun.
Located in Labuan, Palm Beach Resort & Spa is on a private beach. Notable landmarks in the area include Chimney of Labuan and Surrender Point, and travellers wishing to experience a bit of culture can try Chimney. Travelling with kids? Don't miss Labuan Bird Park. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Labuan travel guide
Located close to Chimney of Labuan, Palm Beach Resort & Spa provides a free return airport shuttle, a swim-up bar and a beach bar. This resort is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Treat yourself to aromatherapy, a facial or a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
Additional perks include:
An outdoor pool and a children's pool, along with sunloungers and a swim-up bar
Free self-parking
Buffet breakfast (surcharge), a free shopping centre shuttle and beach towels
A front desk safe, a ballroom and luggage storage
Room features
All 245 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
24-hour free return airport shuttle at scheduled times
Free ferry terminal shuttle
Free shopping centre shuttle
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 12.50 for children
A bar/lounge
A beach bar
A restaurant
A swim-up bar
Things to do
Beach volleyball
Billiards/pool table
Children's pool
Full-service spa
Outdoor pool
Playground
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Playground
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
Conference centre
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Picnic area
Pool loungers
Full-service spa
Aromatherapy
Body scrubs
Facials
Manicures/pedicures
Massage
Accessibility
No lift
Tile flooring in room
More
3 buildings
4 floors
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 94.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 300 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 12.5 for children
Rollaway bed fee: MYR 94.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Palm Beach Resort & Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Palm Beach Resort & Spa?
As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Palm Beach Resort & Spa on 11 Jul 2026 start from ₹4,280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palm Beach Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Beach Resort & Spa?
Self-parking is free at this property.
What time is check-in at Palm Beach Resort & Spa?
Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.
What time is check-out at Palm Beach Resort & Spa?
Checkout is at noon.
Does Palm Beach Resort & Spa provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs at scheduled times.
Where is Palm Beach Resort & Spa located?
Nestled on the beach, this Labuan resort is within 1 mi (2 km) of Labuan Bird Park and Chimney of Labuan. Surrender Point and Layang-Layang Beach are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palm Beach Resort & Spa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel Staff was very courteous and provided excellent service most of the time. There were some occurrences during lunch when staff appeared overwhelmed.
Room was kept clean and was serviced regularly. nice room accommodations. Internet however did have some problems, especially in the rooms, making work somewhat challenging on occasions.
pool was a nice change, however, would recommend trying to keep this open later on certain days. 7PM seems extremely early for the area, especially on weekends.
Mostly all good.
Large spacious and well equipped rooms, TV (not internet), fridge, 2 x desks, kettle/tea/coffee, bath, shower, WC, large bed, balcony with furniture and garden view. Sofa, walk in wardrobe. Nice coated tile floors. Quiet. Good lighting.
The only issue is the WiFi. It works well in the hotel reception lobby, but it's definitely intermittent in the rooms, ie on / off. Even using multiple usernames and passwords doesn't really help.
Loads of parking.
The food is great in the restaurant. Free breakfast is certainly adequate for Western & Local Guests. Great cheesecake!
Staff very helpful & there's a free shuttle service to/from Labuan town several times a day. There are excursions and other activities available.
Swimming pool area looks great. There's a bar and American pool table area. Beach is very clean and suitable for families.
Apart from the wi-fi, no complaints.
Generally all good, except for the WiFi - which was very intermittent... On/Off/On/Off/On/Off and I had 2 usernames and passwords.
I was told it was a supplier issue, which given the WiFi works perfectly well in the reception/lobby area - doesn't strike me as true.
I think the resort needs to up its game with the WiFi equipment to the resorts and/or increase the wifi bandwidth available to guests.
Nice big, clean rooms, with balcony/chairs/table/ Good a/c, toilet, hot shower and luxury of luxuries a bath (not enough hot water for that - so used a kettle).
Very comfortable beds/pillows, 2 desks (!), walk in wardrobe, fridge. TV, not internet, but with just enough channels. Sofa. Good lighting.
Free shuttle service into town is a great feature and the pool area is rather good. Breakfast is OK for most tastes and the restaurant food is very good (recommend the cheesecakes).
Unusually for Borneo, the resort beach is pretty clean.
Overall: impressed, but fix the WiFi PDQ.
Second time staying here. Absolutely love the view and the beach of this hotel. Definitely worth travelling a bit further out to get this experience. Staff were incredibly helpful and remembered me from my last stay, having my room ready before I even arrived. Will definitely stay again.
My only complaint is the food at this resort, although I've heard the wood fired pizza is excellent, it wasn't available during my stay.
The garden view not a garden just back of the resort. But I love the bathtub
rosnah
Stayed 1 night in Jan 2021
Verified
8/10 Good
Lina
15 Dec 2024
Liked: Cleanliness, staff & service
Palm Beach Resort Review
While the hotel is already run down, house keeping services were good to compliment our stay. The smell of the room was damp as if it was not occupied by customer quite a while. I had to spray some air freshener before I could breath comfortably.
Breakfast spread could be much better with more variety of food to keep up with the 'resort' standard.
Lina
Stayed 2 nights in Dec 2024
Verified
6/10 Okay
Verified traveller
3 Feb 2020
Liked: Cleanliness
Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices.
If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia.
Overall it was a decent relaxing vacation!
I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay.
The restaurant food is very good and reasonably priced.
We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea.
Thank you everyone.
Run down resort...if they trim and take care the garden, it will be beautiful. A bit scary feeling. Lobby look dull. Breakfast - Average as limited food. No ironing service and you have to bring your clothes to other room they prepared if you need ironing. Overall experience 2/5!
The staff are friendly, food fantastic! Thumbs up to the chefs. We really enjoyed our food, especially the kolo mee. But the fruits are not so good. But its okay, everything was good and clean. Wish to come back again next time..
We had a nice long weekend at Palm Beach Resort. The hotel and rooms were clean and the staff friendly and accomodating. The food service at the beach bar was very slow, maybe because of the high occupancy during the holiday weekend. All in all, a very nice place to spend the weekend.
Tun Min
Stayed 2 nights in Aug 2018
Verified
8/10 Good
Joyce
2 Sept 2018
Liked: Cleanliness, staff & service, room comfort
My husband and I really love to come here with our kids since it is near to the beach and we can just swim in the pool while watching the beautiful sunset. The staffs are friendly and attentive. The furniture is old but still in good condition but I do hope the management will upgrade it soon. The only thing that I would like the hotel management to improve is their food choices during breakfast. There is only few choices for the guests to choose from even though they do set up few noodles stalls outside for the guests to order. Compared to other hotels that we had visited, it is considered below the standard par for a 4-star hotel. Hopefully in the future, the management will improve this. Other than that, we are very pleased with everything. Thanks for the great and pleasant stay.
The hotel is in a pretty rough state. It is in need of refurbishment and a sort out of the atmosphere in the place. If you are looking for a relaxing time and have cash I wouldn't come here. I dont think I would go back with the family. It was dirt cheap but you got dirt.