Search Hotels Near Labette Health, Parsons

"Breakfast menu was good"

"Visitor beware. I gave this place a chance despite some polarizing reviews and I regret it. Room was incredibly humid and hot with a terrible, not functional AC. Awful SMOKE smell in a no-smoking room. Between the smoke, heat, and humidity my sinuses were so messed up I had to leave several times during the night and sit in my vehicle. (Over 24 hours later and I am still struggling with sinus issues triggered by the room.) Reserved a 2 day stay. Tried to cancel night 2 due to the poor conditions and changing plans and was refused because I didn’t pay in advance to “have the opportunity to cancel.” Hotel referred me to the booking service regarding a refund. Hotels.com service contacted the hotel TWICE attempting to resolve the issue and the hotel does not remember - or is lying - about me addressing the poor room conditions with them and refuses to issue a refund. They are apparently satisfied with the service they provided me. DO NOT RECOMMEND."

"Great breakfast "

"Pool was empty and covered. Room dusty smelling and floor not swept. I think they mean well but is a work in progress."

"We tried to check in 30 minutes early but no rooms were ready. Finally get checked in and our "freshly cleaned room" had sheets that had dirt or something on them. We were going to be gone for a couple of hours, so before we left, I asked the person at the desk if she could have our sheets changed while we were gone. She said there wasn't anyone that could do it because her one housekeeper she had for the day was gone. She said she could give me a sheet and we could change it. I asked for a comp if we were going to have to change our own sheets. She said most she could do was give me points because I booked through Expedia. She said she would look at them while we were gone. When we got back, luckily she had changed them for us. No points added or anything I guess because she actually did her job. Not impressed for the hotel only being a few years old. "

"I ended up staying a week waiting to close on new home. Hotel was nice, hot tub and pool was awesome! Unfortunately many guest coming and going all hours of night slamming doors, and loud talking. Asked manager to move me to another room, but refused to accommodate me. Guess it doesn’t matter if their ratings go down. Several homeless lurking around area, and appeared to be drugged up! Apparently this town has a drug problem. "

"Bien servicio lo recomiendo "

"Room was clean, staff very helpful and nice, breakfast was good. Only downfall is the pool wasn’t heated so we didn’t go swimming. "

"We arrived at the property after they sent the code to the unit via a virtual chat. The code worked and the light turned green but it would not unlock the door. Three different people tried to help us and were calling people from the property. No help, we got a phone # from Expedia chat and got voicemail that said they seldom check messages and to text them, we did and waited . We were in the ghetto parking lot for 2 hours. There were filthy mattresses stacked up, nails and shingles all over the parking lot that had so many potholes you could hardly drive on it. We left and will be demanding a refund."