Barceló La Nucia Palms – Adults Recommended

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Luxury
5.0 star property
8.6

Excellent

Luxury hotel near Terra Mítica

Located close to Benidorm Palace, Barceló La Nucia Palms – Adults Recommended provides a poolside bar, a rooftop terrace and a garden. Treat yourself to a facial, a body treatment or a body scrub at the on-site spa. The on-site international cuisine buffet restaurant, Restaurante Naziha, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a bedside table with a phone, and a view of the balcony.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a round glass table, and a green patterned headboard.

Superior Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Pool View

A hotel room with a large bed, a round glass table, and a green patterned headboard.

Superior Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4
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About the area

Located in La Nucia, Barceló La Nucia Palms – Adults Recommended is by the sea. The area's natural beauty can be seen at Poniente Beach and Llevant Beach, while Terra Mítica and Aqualandia are popular local attractions. Albir Beach and Benidorm Palace are two other places to visit that come recommended. Make sure you don't miss outdoor adventures like mountain biking, hiking/biking trails and ecotours, or hop on a bike for hire nearby and take a self-guided tour around La Nucia. Visit our La Nucia travel guide
Map
PARTIDA BUENA VISTA 2, La Nucia, 3530

What's nearby

  • A beach with blue umbrellas and people sunbathing, a city skyline in the background, and waves crashing onto the shore.
    Poniente Beach
    10 min drive - 6.7 km
  • A beach with people sunbathing and walking, surrounded by tall buildings and palm trees.
    Llevant Beach
    11 min drive - 7.0 km
  • Bodegas Enrique Mendoza
    5 min drive - 2.1 km
  • Terra Mítica
    12 min drive - 7.0 km
  • Benidorm Palace
    15 min drive - 8.4 km

Getting around

  • Benidorm Tram Station
    5 min drive
  • La Vila Joiosa Tram Station
    20 min drive
  • Alicante (ALC-Alicante Intl.)
    40 min drive

Restaurants

  • Restaurante Magic Natura
    7 min drive
  • Cerveceria Gambrinus
    19 min walk
  • la plaza
    5 min drive
  • Restaurante China Garden
    11 min walk
  • Bar Restaurante Forum
    6 min drive

About this property

Barceló La Nucia Palms – Adults Recommended

  • Luxury hotel near Terra Mítica
  • Located close to Benidorm Palace, Barceló La Nucia Palms – Adults Recommended provides a poolside bar, a rooftop terrace and a garden. Treat yourself to a facial, a body treatment or a body scrub at the on-site spa. The on-site international cuisine buffet restaurant, Restaurante Naziha, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • 3 outdoor pools, along with sunloungers and pool umbrellas
    • Self-parking (surcharge), a bus station shuttle and a lift
    • A front desk safe, luggage storage and a vending machine
    • A 24-hour front desk, bike tour information and a reception hall
  • Room features
  • All 148 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Other amenities include:
    • Recycling and composting
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Bus station shuttle (surcharge)
  • Covered parking on site (EUR 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • B-Heaven
  • La Santa María
  • Restaurante Naziha

Things to do

  • 3 outdoor pools
  • Bicycle tours
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2021
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self-parking fee: EUR 19 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Frequently asked questions

Does Barceló La Nucia Palms – Adults Recommended have a pool?

Yes, this property has 3 outdoor pools.

Is Barceló La Nucia Palms – Adults Recommended pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Barceló La Nucia Palms – Adults Recommended?

Self-parking is available for EUR 19 per night. There is free parking nearby.

What time is check-in at Barceló La Nucia Palms – Adults Recommended?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló La Nucia Palms – Adults Recommended?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Barceló La Nucia Palms – Adults Recommended located?

Situated by the sea, this luxury hotel is within 6 mi (10 km) of Poniente Beach, Terra Mítica and Llevant Beach. Albir Beach and Benidorm Palace are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Barceló La Nucia Palms – Adults Recommended Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Amenities

8.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great pools and gardens, you can use at both hotels Palms and Hills. Food was also very good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were fantastic - great value for money.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at this hotel! Our room was completely new, incredibly spacious, and featured a lovely little terrace. The bathroom was fully equipped, and overall, we felt super comfortable throughout our stay. Breakfast was also great, they offered a wonderful variety of options. The only downside happened on a day we went for a long hike. We returned absolutely exhausted and looking forward to an early night, but the hotel played loud music until 111:30pm (it was a Friday). While we understand that isn't excessively late for everyone, after a long day of walking in the mountains, we would have really appreciated some quiet a bit earlier! That being said, the hotel is wonderful, and we would still highly recommend it!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family suite which was indeed a very nice accommodation. Enjoyed a lot to stay there if you want to have a more cosy hotel. Food and Service were indeed excellent !
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff and hotel. A bit off regarding restaurants
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went a last minute 3 day stay to Barcelo Palms and we were delighted with our stay. We had an issue with our balcony having a poor restricted view but the room itself was wonderful so I asked for a change of room if possible I spoke to Anastasia at the front desk and she was so helpful and obliging she sorted an additional room for us which was perfect and we were extremely grateful for the service she provided nothing was a problem very friendly girl great attribute to the Barcelo Group we also had the pleasure of Lora she was front of house at the restaurant she was truly exceptional at her job also she was so friendly and had such a lovely manner to be fare all the staff we encountered were first class no complaints with the staff what so ever. The food was ok plenty to choose from and the onsite drinks prices were very reasonable Lovely hotel for a short break
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Good all round hotel
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel just everything about this hotel is fabulous we loved our stay here.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

A fabulous hotel with a wonderful team of management and staff. We will definitely be back!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott sted

Et flott hotell. Rent og pent, nydelig suite. Synes ikke det lever helt opp til 5 stjerner, men absolutt et fint hotell. Mindre hotell enn jeg så for meg. Litt lite annet å gjøre for barn enn å bade, men fint basseng.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Room - Clean, attractive room with a lovely balcony view. However, it was surprising for a supposed 5* hotel to have no tea/coffee facilities. The TV also wasn’t smart-enabled and only 4 Spanish channels worked. Staff urgently need customer service training. Check-in was unfriendly; after staring at us in silence, the receptionist said, “well do you want to check in or not.” Staff often seemed to stare rather than communicate. At the rooftop bar, staff were holding some sort of meeting/cocktail session and completely ignored us despite the bar supposedly being open, so we left feeling uncomfortable. The two main pools were lovely, but the third was empty, possibly under repair. We also weren’t informed that the rooftop pool was closed for maintenance, despite it being one of the hotel’s main selling points. Charging 25 euros per hour for the spa felt excessive, especially when other facilities were unavailable and there’s nothing else to do on rainy days. Breakfast and à la carte food were 'ok', but the dinner buffet was mostly cold. Service was poor throughout meals: nobody checked on us, there was no apology when we reported raw rigatoni pasta, and we waited over 20 minutes just to place a drinks order before asking ourselves. The hotel was quiet, so it’s hard to imagine how service would cope when busy. Location - The Alsa bus from Alicante train station stops outside the hotel, which is convenient, but getting elsewhere is difficult.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Not 5 star

Nice Hotel but is not 5 star . The food in the restaurant at night was awful as was the breakfast next day . It was cold and there were no name tags on the food so you have no idea what you are eating. Raised this with staff nobody was interested. I don’t know many 5star hotels that serve a buffet as an evening meal with no waiter service Left these comments on hotels own feed back form but yet have had no reply Other guests were not happy with the food quality in the restaurant The pool bar for lunch was perfect This was a birthday surprise for my partner Very disappointed I notice on other web sites that the quantity of food and ranking of this Hotel has been a common complaint
That was very true !!!! It was not a 5 star breakfast.🤔
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exzellentes Hotel! Tolles Design und sehr hilfsbereites Personal. Wir kommen sehr gerne wieder.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy correcto
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Hotellet är inte ett 5-stjärnigt hotell, det är litet och bilderna på hemsidan stämmer inte överens med verkligheten. Det tog lång tid att komma in i rummet. Det gick inte att byta ut middagen mot lunch. Hissen tar väldigt lång tid, och buffén var mycket mager. Ett dyrt hotell med tanke på kvaliteten.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique complexe, chambre spacieuse et impeccable, très belles piscines avec coin jacuzzi, Buffet et petit déjeuner parfait, nous y retournerons très certainement. Merci
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
glimrende hotel med venligt og hjælpsomt personale. rigtig fin morgenmad, men aftensmaden, buffet uden mulighed for at vælge a la carte, trak ned i helhedsindtrykket
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel avec une belle décoration intérieur et extérieur Chambre spacieuse, moderne et propre De superbes prestations, piscine, spa, rooftop, restaurant Repas en demi pension avec du choix et délicieux Le personnel très gentil et tous serviable et souriant
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist auf den ersten Blick etwas unscheinbar. Wir sind allerdings positiv überrascht, dass es modern eingerichtet und eine schöne Poolanlage geboten hat. Die Zimmer waren schön groß. Das Frühstücksbüffet bot eine gute Auswahl.
Einfahrt zum Parkplatz.
Eingang zum Hotel
Hotellobby
Flur zu den Hotelzimmern
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Das Hotel ist grundsätzlich sehr schön, die Zimmer groß und das Bett gemütlich. Der Poolbereich ist schön und die Auswahl beim Frühstück sehr vielfältig und lecker. Allerdings waren wir etwas überrascht von der täglichen Live-Musik, die immer bis 23:30/24 Uhr ziemlich laut lief, so dass man sie sogar auf dem Zimmer gehört hat. Beim Pool-Bereich wurden die Tische nie abgewischt und man fand sie am nächsten Tag, verdreckt und klebrig wieder, auf der Toilette am Pool gab es 2 Tage lang kein Klopapier und man wartet Ewigkeiten bei dem Pool-Restaurant/ Bistro bis man 1. wahrgenommen wird und 2. bis jemand dann auch die Bestellung aufnimmt. Der Manager dieses Restaurants hat vor unseren Augen eine Kellnerin angeschnauzt, weil sie uns einen Tisch gegeben hat, obwohl wir keine Reservierung hatten (es waren fast noch alle Tische frei & wir sind Hotelgäste gewesen).
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, tres propre. Petit dejeuner bon et varié. 3 piscines. Seul bemol, il n'y a qu'un seul ascenseur qui est tombé en panne durant notre sejour. Avec une poussette, ce n'est pas pratique.
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Staff & service
Für mich keine fünf Sterne. Die Zimmer sind sehr schön eingerichtet und groß. Aber leider war der Check-in sehr schlecht. Es war sehr viel Personal vor Ort, aber alle waren überfordert und extrem unfreundlich. Die Pool Anlagen sind sehr dreckig. Die leeren Gläser stehen überall auf den Tischen, keiner räumt diese weg. In den Blumenkästen stecken überall Zigaretten und die Liegen sind dreckig. Auf den Zimmer fehlt ein Kühlschrank und Bademäntel, was für mich zu einen fünf Sterne Hotel dazu gehört. Das Essen und Frühstück war gut. Alles in allem habe ich mich aufgrund des unfreundlichen Personals und der zum Teil sehr dreckigen und unaufgeräumten öffentlichen Bereichen nicht wohlgefühlt.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio, ordenado, los trabajadores muy amables y muy buena comida. Repetiremos
Stayed 1 night in May 2025