La Montaña Trip

The property was well kept, and the staff was very friendly. I do wish the resort had a shuttle service for its guests to get them to and from the airport and to attractions on the island.

This is not a five star property. The room interiors give the five star atmosphere. Plenty of wardrobe space and clever arrangement of coffee/tea facilities. But the rest of the hotel is four maybe three stars. At breakfast which you can choose the menu alongside buffet. Expect random things like no avocado. The staff are so busy turning tables for dinner you’ll be lucky if you get acknowledged. Same at dinner but in reverse. The pool is okay but don’t expect service as it isn’t fully staffed and there’s no call bell. The bar again depends when you visit I stayed an hour and didn’t see one server. The Sky bar seems to have no attendees which is strange. One highlight was getting breakfast delivered to my room. That service was exemplary. The location has great shopping to suit any budget and loads of nightlife and plenty of restaurant options. The bus and taxi stop are within reach making it easy to reach and explore the island.

Brilliant stay! Staff were wonderful from the first moment. Half board food amazing! We had the private swim up pool, which was a lovely novelty. Only one thing was that the room safe shouldn't be an extra at this level of hotel but really, thats the only niggle.

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

Loved the property. Very friendly staff especially David at reception answered all my questions and such an enthusiastic employee. The hotel is 230 rooms or so so not gigantic which I enjoyed. Plenty of lounge chairs at pool and easy walk to the beach where you do have to go down 3 floors of stairs as its a cliff. The quality of buffets was excellent and rotated daily. Would definitely recommend.