Search Hotels in La Iglesia, Las Terrenas

"Well the property is really close to paradise , cause the mountain and the beach .the bungalows have cocaroches and no hot waters runnig good , they're staff is young and no too professional .look and feel like short staff on the buffet , from my point just training and costumer service class for tree months and everything going to be 5 start do not forget the roaches on the bungalows "

"This is by far the BEST hotel I’ve ever stayed at in my ENTIRE life. You are welcomed by warm, nice staff who look actually delighted to work there and wanting to ensure your stay is enjoyable. They go out of their way to help, give you recommendations, ask about your day / get to know you more, and do it all with a warm smile on their face! The place is STUNNING! Whoever designed the place did a fantastic job. The architecture, art, and style of the hotel is simply breathtaking. The rooms are so comfortable cozy and cold! Highly recommend treating yourself to the room with the private patio and tub. My partner and I had an incredible, relaxing, and fun time here — CANT WAIT TO COME BACK TO PARADISE!"

"Amazing location. Great views, kids friendly. It feels like villa with private apartment. I love the peacefulness. "

"Clean room fresh breakfast "

"Very good breakfast. Nice staff and beach view was amazing "

"This stay completely ruined our trip. From the moment we arrived, everything was disorganized. The parking was locked, there were no signs or staff, and reception was empty. We found a staff member in the restaurant after ~20 minutes. Check-in took about 30 minutes, and only at the end we were told it starts at 3:00 PM (it was 2:30 PM). This could have been said immediately. The room had serious issues: • windows don’t lock • the safe doesn’t work (no lock) • TV not properly installed • strong chemical smell • poor cleanliness (dead mosquito, wet toilet seat) We asked to fix the windows, but were told none of the rooms have locking windows — this is considered “normal.” The safe issue was “solved” by giving us a separate lock with a ~$200 penalty if lost. Safety is clearly not a priority. Staff kept saying “nothing happens here,” which is not acceptable. At one point our car was blocked. I went to the restaurant (no one at reception), but the music was extremely loud. Even after asking to lower it, I still had to raise my voice to communicate, which was taken negatively. Staff response was unprofessional. The owner interrupted, didn’t listen, and suggested we take a refund and leave instead of fixing anything. We stayed only because it was Semana Santa and no alternatives were available. The only positive was the restaurant — good food, especially mangú. Conclusion: Does not meet basic standards of safety, organization, or service. Not recommended."

"The room we picked was not very large but was clean and comfortable. Room was not with an ocean view. The whole boutique property is facing Playa Bonita which is an amazing beach. Restaurant food was delicious and staff was hospitable. We would definitely stay here again. "

"Incredible place, beautiful facilities and wonderful staff."

"Lo mejor el desayuno.."