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"Incredible place, beautiful facilities and wonderful staff."

"Lo mejor el desayuno.."

"This resort stands out as the premier budget-friendly option in the Cibao zone, particularly for families. While it offers high-end dining and exceptional staff service, the aging accommodations are a notable contrast to the high quality of the amenities. Key Highlights: Family & Kids: The resort excels with a dedicated kids' club featuring GPS safety trackers and a passionate staff. The water park and pool "bubble parties" are major highlights, though management should consider adding safety barriers on curved slides and a snack station near the gym area. Dining: Food quality is impressive for the price point. The buffet is well-organized, and the à la carte options—specifically the Greek and Rodizio restaurants—provide a high-end culinary experience. Amenities & Staff: The staff across all departments (drivers, servers, and entertainment) are supportive and professional. The beach at Portillo remains a top-tier feature for its calm, pristine waters. Areas for Improvement: The rooms are the primary drawback; they are functional (hot water and comfortable beds) but look dated and are prone to maintenance issues like AC leaks. Additionally, guests should be aware that on-site convenience stores carry high markups. Verdict: Highly recommended for families or groups seeking a cost-effective, high-service escape in Samaná, provided you prioritize amenities and location over modern room decor."

"Breakfast below par and staff not friendly at all. It seemed my wife and were an inconvenience for them."

"The best place, as always very clean and cool the best attention. "

"The staff was very friendly and helpful theoughoit the entire stay. The room was very nice and clean. Will definitely plan to stay again in the future. "

"It was good "

"Wow! This hotel and its location are heavenly!! I cannot wait to book again!"

"The room door did not close they came in with pliers to fix it unsafe "