Reception

Reviews of Arenal Oasis

2.5 out of 5
Arenal Oasis
Waterfall, La Fortuna, Alajuela

Reviews

9.2

Wonderful

Rating 10 - Excellent. 73 out of 115 reviews" "
Rating 8 - Good. 35 out of 115 reviews" "
Rating 6 - Okay. 6 out of 115 reviews" "
Rating 4 - Poor. 0 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Michaelann, Poway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel forgot about us We emailed them to left them know our flight changed and we wou5now be arriving late and asked if it was ok or should we cancel our stay They assured the guard would be there to let us in our room. They did not have anyone there to help us we drove 3 hours to this hotel. So at midnight we were stranded 😞 Most of La fortuna was closed our driver called around to help find us a room at 1am Then early in the morning we had to Taco quickly back to Arenal Oasis before rafting excuses picking us up there. We only stayed one night at Arenal Oasis They were sorry we were stranded and stress and obviously didn't charge us for they missed night But that's it Staff was nicand polite Garden was beautiful, loved the vibe Beds were uncomfortable
Stayed 1 night in Apr 2024

8/10 Good

Wilma

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Zheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings
Stayed 1 night in Jan 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural Gem
Back to nature with this quaint little paradise. Food is good ans staff is engaging and friendly. Memorable experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

Felix, Santo Domingo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place surrounded by nature
Stayed 2 nights in Nov 2023

10/10 Excellent

Trudi

Stayed 3 nights in Sep 2023

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. It was very warm in the cabin as there is no air conditioning, just ceiling fans. We were fine but some people may be very uncomfortable .
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with family including 2x teenagers. Our favourite place and accommodation in Costa Rica without doubt. We stayed in the bungalow which had everything we need but it’s the setting and nature that makes this unique. I can not recommend highly enough. The Frog Watching Night Tour is a must but so much can be seen on the grounds - monkeys and Sloth on abundance. We loved Arenal Oasis!

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and very beautiful property
Stayed 3 nights in Apr 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here
Stayed 3 nights in Apr 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location in the rainforest. Comfortable accommodation and a good restaurant. Excellent value for money.
Stayed 1 night in Mar 2023

10/10 Excellent

ilenia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Feb 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabinas are in the jungle with all the sounds and wildlife around them. Wonderful jungle walking trails and bird watcher's paradise. Restaurant and food was great and great value. Staff so friendly.
Stayed 2 nights in Jan 2023

8/10 Good

Susan

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A unique hotel. Musty smelling rooms. Possibly from not being able to have windows open due to local animals.
Stayed 1 night in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Super clean cabin, comfy bed. The howler monkeys are quite loud late at night lol
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not very comfortable
Staff were very friendly and the night frog walk was a great experience. But we didn’t love the rest of our stay. I knew the cabins were rustic, and that would have been fine if they were also comfortable and functional. Our mattress was old and uncomfortable, and should have been replaced a long time ago. Most of the bathroom was taken up by a huge soaking tub (though I’m not sure they even have hot water) but no counter space to set anything out. Also wasn’t impressed with the food at the restaurant. Breakfast was good but dinner was lacking and very slow, despite being the only ones at the restaurant. If I am ever back in the area, I’ll definitely be looking at other options.
Stayed 1 night in Apr 2022

10/10 Excellent

Katheryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
This place is amazing! I originally chose Arenal Oasis as it is very environmentally concious lodging, but I had no idea it would was going to be so amazing!! We arrived late due to our flight being delayed so I called ahead to let the office know and they said no problem. The night guard would let us in. We arrived just before 10pm and the night guard was super nice and welcoming. Our lodge was so cute! Very clean and comfortable. We awoke the next morning to howler monkeys and the other amazing sounds of the jungle. We went down to the restaurant area and was amazed again! The restaurant is open air and the staff puts fruit out for birds and butterflies. You can watch them while you eat! The food is delicious but you have to be patient as it takes time. No problem at all, it's the Pura Vida way! We also did the night tour and was so amazed at all we saw. Our guide, Harley, was so knowledgeable, funny, and very accommodating to our 4 yr old nature enthusiast daughter. We saw so much! We will definitely return again. Such a wonderful place!
Stayed 2 nights in Apr 2022

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sloths were in the trees above us!
Stayed 1 night in Apr 2022

10/10 Excellent

ANTONIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabins right into nature !!!
Excellent lodge with wooden cabins right into the forest. You hear the birds and at night you may be awaken by the sounds of howler monkeys !!! So so natural experience. Breakfast is very nice in a beautiful corner of the facility...nice gardens and somw hiking routes behind the cabins. Excellent accommodation for an introduction in Costa Rican nature! I would certainly come again. Highly recommended !
Stayed 3 nights in Feb 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet place, awesome on-site tours and amazing wildlife!
Stayed 2 nights in Feb 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for getting in touch with the natural beauty of the surrounding jungle, birds, and wildlife. The night time frog tour through their property in the jungle was awesome. Jose David was our guide and did an excellent job of finding various frogs and other wildlife as we made our through their paths. His knowledge of the different species was equally amazing. Another highlight was watching the squirrels and a variety of birds eating the fruit laid out for them while we were eating our breakfast in the property breakfast area.
Stayed 1 night in Feb 2022

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Loved our stay. Better than what I expected. First, it is not one of those typical resort, so don't expect super luxurious rooms. It's an eco lodge. But it beat my expectations of an eco lodge. We were welcomed by a super friendly staff. Our cottage felt like we are inaide the rainforest (which we were). There was sufficient space between cottages. Rooms were super comfy...spacious bathroom with a huge bath tub. Breakfast was very healthy and tasty with view and sound of birds. There is a trail and tours inside the lodge but I did not experience them. The location was perfect...away from noise of town yet close to all locations (waterfall..less than 10mim drive. Arenal hike..15min drive tops). Less than 5mim drive to convenience store and restaurants. Very happy with our stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Loved the night tour!! Staff was all very helpful and kind. Breakfast was good and watching the birds while eating was a wonderful bonus. Wish the fan in the room had been able to move the air better as the room was quite stuffy and warm during the day/evening. However, it was cool enough to sleep comfortably at night.
Stayed 2 nights in Jul 2021

10/10 Excellent

venkatesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is located
Stayed 3 nights in May 2021

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, you are right in the jungle 😁
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the rainforest. I felt like I was in the enchanted tiki room at Disneyland. Great little cabin. Sounds of birds, monkeys, frogs.
Stayed 2 nights in Apr 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beautiful scene and good customer service.
Stayed 3 nights in Jan 2021

10/10 Excellent

Edward, Allentown

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Individual cabins in the rainforest Fells like you are part of nature Wildlife everywhere Excellent food This is rustic relaxing and overall amazing .. like camping but with electricity and hot water
Stayed 2 nights in Dec 2020

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true cultural experience
This is a one of a kind hotel.... Not really quiet at night due to wildlife but beautiful for what it is. A true experience.
Stayed 4 nights in Mar 2020

10/10 Excellent

DJ, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the jungle! The cabins are maybe 50-feet from one another, but the vegetation is so thick that it feels like you are completely alone! This would be great for a family of four or five. The kitchen and bathrooms were great. The breakfast was wonderful. The trails on the property were a great introduction to other hikes that the La Fortuna area has to offer. We loved it!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel for those who love nature and want to be in the middle of the jungle but still be close to town. The hotel has an excellent walking trail within the property that I highly recommend. If I had more time, I would stay at this hotel longer. The staff is extremely friendly and helpful. Breakfast is included, although the food was average.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing and unique place. The cottage was beautiful and the restaurant on the premises is great, the food organic and tasty. Sitting at the restaurant looking at the animals and birds picking on the fruits that are put out for them by the staff was just that extra special. The staff was friendly and helpful throughout our stay. The trail at arenal oasis is definitely worth the walk and I can also recommend the night hike with a guide. Arenal waterfall is also close by and we did it by foot, about an half hour walk. We found a gem in this place and i will definitely highly recommend staying here. No need for an alarm clock as you might be woken up by the howler monkeys which was awesome :-)
Stayed 2 nights in Apr 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Authentic Experience
My whole family loved our stay at Arenal Oasis. It is truly an authentic experience and there is so much love put into this place. The homemade breakfast was delicious and my kids still rave about the hot chocolate and fresh pancakes. We also ate dinner there and it was delicious. Make sure you book the on-site night Frog Tour. It is so neat to see and learn about all of the jungle frogs, reptiles, and insects. The cabins are very clean and comfortable. I would highly recommend staying here!
Stayed 2 nights in Mar 2019

10/10 Excellent

Kristy, Gilbert, AZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic charm yet modern amenitities. We enjoyed the nature, free breakfast and the frog tour. They were helpful with booking activities last minute.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you love a tropical atmosphere. Property is beautiful. Room is nice
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet. Very relaxing. Watching the birds at breakfast was really great.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little log cabin in the middle of the jungle. We loved it.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Excellent bird feeders at restaurant. Lots of well organized tours with good guides. Lots of wildlife in this small property of second growth forest.
Stayed 3 nights in Dec 2018

10/10 Excellent

Giselle

What a fabulous place! The little cabins are perfectly adorable and the staff was beyond friendly. The restaurant was very nice, always willing to accommodate us. The grades are very pretty but what is truly impressive are the entire forest surrounding the cabins. Would highly recommend.
Stayed 2 nights in Nov 2018

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle cabins by the volcano
Wonderful staff and surrounding. Don't miss the breakfast with the birds.
Stayed 3 nights in Oct 2018
Response from Arenal Oasis Eco Lodge on 17 Oct 2018
Thank you so much for your comments, We hope your visit again with us, Best Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Beautiful spacious cottages in a hummingbird infested rainforest, very close to the waterfalls. We were leaving early so they prepared a very tasty takeaway breakfast. Breakfast is included for free. The only thing that needs fixing is the shower - due to bad design water flooded all over the bathroom. Taxi to town is 2,000 colones (3-4 USD).
Stayed 1 night in Sep 2018

10/10 Excellent

Frank, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The staff was friendly. The room was clean and well furnished. The setting was peaceful
Stayed 1 night in Jul 2018