La Encrucijada Biosphere Reserve

You are required to wear long pants to dinner at Balam - the buffet. They have very aggressive sales people in the lobby. Minimal seating around the pool. Pizza at The Deck is not good. My girlfriend got a stomach virus. Standard room is small. Not bad though just don’t expect too much. Service is hit or miss. Ocean is very pretty and the hot tub was warm.

Staff was amazing. From arrival, stay and departure. Solid 4 star hotel, not five , some restaurants need make over or total revamp. Food at some places like Seaside and Oceania were great , but Italian and Asian restaurants, food ranged from plane to terrible, staff was great about listening to our comments and suggestions, which is great , but it is what is , needs work, asap

Resort was beautiful and had all the amenities you could want. Staff was very friendly and attentive. Very good stay!