"Todo muy bien, lo único que había escogido vista a la piscina y me mandaron para vista de árboles porque no se veía nada de piscina, fui al
Counter a reportarlo y el
Muchacho que me atendió me dijo que esa era mi habitación y yo le dije que no que había pagado mucho dinero por dos cuartos visita a la piscina "
"We booked the Papagayo last minute after staying at another hotel that was sub par. Our room was great. Spotless, big, with a nice terrace. The property itself is outdated. It is well maintained, but the pool itself gets dirty quickly due to falling leaves. There were not enough sun loungers, and not enough shade. The beach was very nice to walk on, but not the best for swimming. We used the free kayaks on site, and kayaked across the bay 2.5+ miles to the four seasons. Everything at the golden palms hotel was outrageously priced. The food ($28.99 for a burger, cocktails $15-18) was so expensive we walked down the beach to the Marriot El Mangroove hotel, and had gourmet meals for a better price. Hacienda blu was also spectacular and cheaper, just a short walk down the beach. Out of spite we never ate a meal at the hotel because of how expensive it was. The free breakfast was sufficient. Staff were nice and attentive. However, for the price of the hotel, it is too expensive for what you get."
Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort
8/10 Good
"So we had tried to contact this location without much luck to confirm ocean view and accessible
Room. My Mom is very immobile. I had finally gotten through when I mentioned I wanted to add Star Class and was assured the request had been made only to arrive and find out that there were no such ocean view rooms that were accessible. I think they saw our predicament and moved quickly to help us out. Noelia, a manager came to speak to us, Justin was right there to take us to our rooms. Mom’s room ended up an accessible room but no ocean view. To compensate us on price difference. They provided us with cabanas for two days and we had superb service from all staff. Cannot thank Noelia, Justin, Cristian, "
La Casona is located in Santa Elena. Santa Elena is home to 5 hotels and other accommodation options, so you can find something with the amenities you're looking for.
If I need to cancel the hotel reservation for my stay near La Casona, will I receive a refund?
Yes, the majority of hotel room reservations are fully refundable as long as you cancel prior to the hotel's cancellation deadline, which often is within 24-48 hours of your check-in date. If you have a non-refundable reservation, it may still be possible to cancel it and get a refund within a 24-hour period of booking. Enter dates in and click on "Search", then use the "fully refundable" filter to view top deals close to La Casona.