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"our faucet was leaking in the bathroom. Our safe box was broken. The hotel elevator was super slow. The hotel needs some updating."

"I recently stayed at this hotel and overall had a very pleasant experience. The property itself is well maintained, comfortable, and provided a relaxing atmosphere throughout my visit. What truly stood out was the staff — they were consistently warm, attentive, and genuinely helpful, which made the stay feel very welcoming. There were, however, a few areas that could use improvement. The dining experience was below expectations, both in terms of food quality and the availability of plates during busy times, which made meals less enjoyable. Additionally, the Wi-Fi connection was very poor on the left side of the 4th floor, making it difficult to work or stay connected. Despite these issues, the kindness of the staff and the overall comfort of the hotel made it a nice stay. With improvements to the food service and internet connectivity, this hotel could offer an excellent experience. I would especially like to thank Andrés from the bar for his excellent service throughout our stay. His recommendations were spot on, and his friendly, attentive approach made our experience even more enjoyable. The experience for the kids was outstanding — truly top quality and highly recommended for families. "

"Breakfast was terrible boaring dull terrible "

"Love the view"

"Amenities"

"very basic accommodations, clean and close to bus stop. bar on site and restaurants within walking distance. beautiful area, nice staff.NO ELEVATOR"

"Staff was very friendly and concerned. Best breakfast I’ve had on this 2 month trip. Good location for the off season and would be a great location during the ski season!! Don’t hesitate- we’ll worth the stay!!"

"An excellent summer getaway in the Pyrenees mountains — perfect for stargazing and relaxing near streams and natural water fountains. Just a 20-minute drive from Andorra town centre on the Spanish side. The staff were exceptionally friendly and helpful, and the breakfast was delightful."